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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 205 Showing 4,081-4,100 of 12,492 reviews
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the fitness info available such as heart rate, bpm, and relaxing gidget. Love that I can get phone caller ID while cell phone is on silent or not in view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Item . Best Buy Staff .. Not So Much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-Ordered this tracker. St. Cloud Best Buy staff was little to no help when I asked several questions about tracker before ordering. My main concern was the vibration level of the misc. notifications. Not as strong as the Charge HR I had. Learned that wearing the wristband a bit tighter than I did with my previous tracker solved that problem. I would recommend this tracker to my friends .. But would tell them of the poor service and product knowledge at the St. Cloud Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement over the HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Had the previous HR and was really satisfied but this one is a really great update to the product, the new features and look are great. I must in trackers!

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Average tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is comfortable to wear, does a great job with keeping track of steps. I am a little disappointed in the heart rate tracker. It seems to run really high compared to what the machine at the gym is telling me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use if you have right equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this. It's simple an easy to use and keeps me on track at the flick of my wrist. Was very disappointed that it didn't work with my iphone4 or iPad2 and it didn't come with a doogle to connect to the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than first version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my new Charge 2 and I have been enjoying it more than version one. With a larger face it provide an easier view with more information on a single screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Greatly Improved Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously owned a Charge. The Charge 2 is a welcomed improvement! Much more accurate on sleep, syncing is in seconds instead of minutes. Phone, text, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it cause he can wear as a watch, and doesn't have to wear anything extra on his beltbuckelor on his person. Better than I expected. Excellent!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. Easy to understand functions, very user friendly. Great buy! Have had for two years, still works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fitbit Charge 2 Updated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better band replaceable, better apps, new features...

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Overall, it seems to be working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleep tracker; I like the heart rate monitor, and I like the notifications that remind me to get up and walk. My only skepticism is with the step counter; it includes some non-walking movements as steps.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi This is one of the better ones out there. Peak heart rate function is spotty during high intensity activity. Sleep tracking is spot on and very informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Alta, Charge HR1, but this one rates the best. I like the sporty look on this one compared to the other two. I got one for my dad and he loves it too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my wife after her original charge died. she loves it and all the new features over the original. not much else to say, can't go wrong with this item.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for my 10 year old son. He loves keeping track of his steps and it really motivates him to stay active. It's very simple which is good for kids. Battery also last for a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Love my Fitbit !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it alerts me when I'm sitting too long to encourage me to move! I can track walking or running and all my calories burned and my steps for the day!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Fit 1 (that got washed accidentally). This new charge has a lot more functionality at the price of battery life. Seems to do well with heartbeat consistency and tracking but sync has been a bit spotty.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an easy product to use! Just be sure to sync your fitbit to your phone frequently so you get the best performance from the Fitbit.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great product for tracking activity exercise and s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product in my opinion is the best tracker on the market..tracks activity...sleep...exercise and all other pertinent tracking information for your health

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Effective health tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've found the Charge 2 to be extremely reliable and effective in tracking my activity accurately and sending me weekly summaries detailing my movement and sleep.

    I would recommend this to a friend
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