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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 12,492 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my Fitbit from an earlier version, this is an incredible product and I highly recommend it for anyone who wants to track their stats.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Loves this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The heartbeat monitor was my favorite part about this product. I wish it was a little smaller for everyday wear, but it worked really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functionality is Great, looks good as well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned a similar but earlier version couple years prior, and having the band go bad, no options to repair, looked for other brands to replace with. Did some homework and found Fitbit updated the band as replaceable, along with better functionality, more user perks, decided to try one more time. Definitely happy I did and recommend it to everyone. BTW, now owning this newer version for quite some time, find the band is superior to the predecessor and believe will last for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable and rich in functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fit Bit Charge 2. It is comfortable. It does what it's supposed to do. It sync's to my IPhone 6S without any issues at all. I love how you can set reminders and it actually sends a pulse to your wrist to say "Wake up" it's time to move! Sometimes I get busy at work and I lose track of time. My fitbit charge 2 reminds me that I've been sitting too long and I should get up and walk a few steps. I selected the blue wristband, and I purchased black too - love how you can swap them out. Best Buy had a great price too.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it tracks all my stuff. It's comfortable. Hate it's not waterproof to use in the pool or hot tub. Always forget to take it off lol.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome. I got an Apple Watch but it's battery didn't last. This products lasts over a week! It's light weight and very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several of the other brands and we're not satisfied. This unit does everything it says it will and the battery time is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. very user friendly and have no 0 problems so far and very durable. would deff but again. also very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Very nice looking watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit has helped me change my life. It really give you an idea of how active you are by monitoring steps and heart rate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My third upgrade. Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wearing Fitbit for over five years, upgrading often. This model is easy to use and has proven very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me going. Makes sure I get up on time, makes me get moving. I love all the things this watch does. I will get the exercise I need now.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    My first Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale after reading the reviews. I like the sleep function the best. Have owned for about 6 weeks and I am completely satisfied.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Worst customer service...and I heard it was good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently contacted fitbit about a defective band. They told me that they saw I installed the app in January of 2017 and needed more info about my purchase. I told them I bought it at best buy in January of 2017 as they saw and sent them this picture of what the band was doing. Instead of taking the high road and admitting the flaw and sending me a replacement of partial assistance, they said it was out of warranty and I could purchase a new one at their store! I would rather never use their product again than be treated like that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great the battery last very long. I enjoy it better than a watch because it gives you other details like the date and how many steps.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product, love wearing it all the time. Most accurate heart rate monitor I've seen on wearable tech, which is a huge plus for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Easy to use and excess by my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of nice options to use to monitor your sleep you're walking you're running your water intake your food intake well worth the price

    I would recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great device to improve activity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this device with the purpose of staying more active and losing weight and it has serve its purposes. The only con is not waterproof. It has work really well for about a year now.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    it does what I expected...pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sleep....HR.....steps.... I like it and plan to keep and not return...[ I hate buyers remorse ] --- this isa good place to start

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Small, yet easy to operate & Read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is small enough not to get in the way of movement, yet easy to read and navigate the menu's. Great for slighter build.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my boyfriend for Christmas. He likes to run. He wears it daily to keep track of his steps. Also uses the Fitbit app.

    I would recommend this to a friend
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