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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 12,492 reviews
  • Rated 4 out of 5 stars

    As shown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what I was looking for great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time setting it up but overall not bad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for son and he loves to wear it!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and weight. Would recommend it to friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for taking heart rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for taking my husbands heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than the Charge HR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a 5 star review if text messaging worked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not always detecting my exercise but good overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice! My dad loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for tracking your daily exercise routine....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well...is useful when exercising

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Fitbit Charge 2 helpful when exercising.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It has been fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrist band is difficult, for some reason my sunglasses cause the face to be hard to read at times. It cracked and the company will just send what they call the "Pebble" instead of replacing the whole watch.. maybe my last fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy working with this tool its greaaaat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great All Around Activity Tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped St. Cloud. Sales are Clerk Very Un-Informed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annoying that you have to have your phone on you to change auto on settings. It’s like wearing a flashlight that randomly turns on at night, if you forget to toggle it off. Not an accurate pulse read. Charts are borderline useless.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Helped push me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped push me to get more active,but screen crack

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It really helps to remind me to move.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that I can get message notification.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not track stairs accurately. I adjusted the settings several times using solutions that I found online. None worked. I also didn't like that the display lights up every time you raise your arm. Other than that it was easy to use and has a nice app.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Twitchy at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week had to reset it because it would not talk to my BT. After about 3 weeks the HRTM has died so I will have to figure out how to get it working again or send it back. It would be nice if Best Buy had a better return policy, 15 days is not a good thing. To reset you have to dig to find it. Plug it in to charge and then hold the "button" in for about 10 sections. The logo will flash and it should be basically good as new. If you need a good vanilla tracker at a good price this is it. If you are tech savvy this is also a good tracker. If you are afraid to play with this you may have a few headaches. Is a fairly good tracker. It does a good job. Has good versatility and a lot of accessories.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Fitbit, the only thing I don't like is the wrist band pops open sometimes. Even though the clasp is tight. I think because the bands are interchangeable. Makes me worry I might rub my wrist against something and it fall off and I wouldn't know.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Owning 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have own this product for two years now and would recommend saving your money and using an apple or android type of watch as the technology is now more advance and the support when troubles arise from Fitbit have been subpar.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fit bit update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New improve fit bit Charge 2. I hope this one lasts longer the first one died in a couple years. Enjoy the overall functionality of the product just disappointed that it only lasted a couple years. Hopefully the new version last longer

    I would recommend this to a friend
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