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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 605 Showing 12,081-12,100 of 12,492 reviews
  • Rated 3 out of 5 stars

    Nice watch for tracking steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get the large one because my wrist was just a little bit larger than the small. I wish they had a medium. At times it’s hard to get strap in loop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for avg fitness user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this as we soon found out that without GPS tracking it will not track distance if the person does not swing arms ( using a walker)

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    fitbit is great but band broke less than a month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the fitbit on Feb 3rd and the band broke within the first month so quality is not where it should be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It tells the time and tracks steps. If you walk without swinging arms it doesn't track any steps, like pushing a cart in the grocery store. Does a descent job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works Great For About a Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves this item, but it tends to break a lot. Thank goodness we got the Best Buy Warranty on it. Would recommend it as long as you get the warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bands keep breaking

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working properly and I was not able to utilize my warranty because changes were made to my plan, so I got a refund on the device.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Over rated and over priced.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend or purchase again. It irritated my skin. Not waterproof. I stopped wearing it months ago.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fairly accurate, but by the time you even read this, the product will be phased out. If you’re curious, couldn’t work with sweat.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be nice if the item I purchased actually worked so I could give a real review. Nothing says Merry Christmas like something that doesn't work!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Loved until I received it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Woah talk about a dying battery it's horrible.. doesn't track all steps I was so excited for the charge2 hr but was disappointed.. I love the color though

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok kind of skinny for a man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item has a hard time sliding little rubber boot around to lock wristband makes it difficult on and off before shower worried the little lock will break

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fitbit tracker is good for indoor sports, meaning it is very hard to see outside. You need to be in the shade to be able to see it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Heart rate nub not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product and was so excited about it because it was like a watch and had great functionality. Unfortunately I must have very bony wrists as the little nub on the back for the heart rate monitor hurt my wrist when I wore it for more than about 15-20 minutes. It seems to stick out just enough to push on me in a place thay wasn't comfortable. I ended up returning it the same day for an alta thay felt much better except no heart rate monitor for me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been impressed with the functionality of the watch. However I would caution that the battery life seems to deteriorate quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this Fitbit til the screen cracked from the inside and the company did nothing to fix it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well but be weary of hot and humid environments - the screens sometime expand and crack when temperature is rapidly change

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Technical issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit was not counting my steps correctly and the heart rate was not reading correctly, sometimes I wouldnt receive my texts nor calls.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    mediocre at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it was a commendable idea the watch is not accurate . It frequently misses steps and steps on my elliptical . I would not rec or buy again .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not too shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th one of these things, hopefully the new version can stand up to the task. The older model would just fall apart after a while..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lover the charger 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only setback it does not send notifications with my moto z phone. When home and my Samsung tablet is nearby the notifications then work.

    I would recommend this to a friend
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