Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 608 Showing 12,141-12,160 of 12,492 reviews
  • Rated 3 out of 5 stars

    poor

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad band design. Had to replace the band twice, otherwise, it did the job as advertised.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Best Fitbit yet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the earlier Charge HR. Removable bands prevents the "bubbling" problem that plagued the earlier model. Easy to use and battery life is great. It would be nice to have more options to change around as far as the user interface goes, but that's a nit pick. Overall, highly recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t hold charge very long, otherwise ok. Nice fit and does what it’s supposed to do

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Functionable and useful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go for my daughter so she could track her activity and see when she had messages come to her phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but had a few problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch but it seems to get damaged to quickly. I’m always having to exchange them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inaccurate steps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item because I walked 4 miles on the treadmill and it only gave credit for 1.50 miles .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great step counter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great keeping count of steps. But 2 weeks in my Fitbit no longer notififys me of my texts or calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    average

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not a very durable product. we have replaced with an apple watch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for beginners

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the product but when you exercise a lot, I wish it had more features.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am still trying get a replacement band as its broke

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how light it feels and the activities. Yet I wish texting back and calling out was an option

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not durable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd fit bit. Disappointed in their short lifespan. Glad I had the extended warranty .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel product is Overpriced compared to other products on the market and can't do as many functions.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great activity tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband. He uses to track his steps and motivate himself to increase his activity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not convenient to read while walking on treadmill. Provides functionality I was looking for

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not accurate

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very displeased with the fitbit. It not very accurate and pretty useless

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PROBLEMS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL CAN NOT SYNC. MY WATCH TO RECEIVE THE TEXT AND PHONE MESSAGES,EVEN HAD GEEKS CHECK OUT,WORKED ONCE THEN NOT AGAIN,ALSO CALLED COMPANY ,HAD A TECK HELP ME CONNECT AGAINE,WORKED ONCE...SO TRADED WATCH IN FOE ANOTHER ONE THINKING IT WAS THE WATCH..NOPE ,STILL WILL NOT SYNK......I WARE IT ONLY FOR THE MILES I WALK.....DISAPPOINTED...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 2 out of 5 stars

    Decent smartwatch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart watch is decent however , the band sucks

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    function and response well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine and its describe but i prefer my apple watch over this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Watch band broke day 3

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, don’t wear when driving, pretty much counts all movement even drinking coffee...

    No, I would not recommend this to a friend
Sponsored