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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 12,492 reviews
  • Rated 2 out of 5 stars

    Took it back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband had to have this and was very disappointed. He returned it the next day.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does not track well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not track well best tracking is to where it around your ankle

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it had a CD Rom, so far it has been great using it. However, time will tell.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took back twice due to product not functioning. Ended up Getting a Apple Watch

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never got to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this , hoping to use it on my walks. It would never sync up with my computer or cell phone. I contacted fit bit through email, trying to get the problem solved, but all their suggestions didnt work. Eventually returned it to Best Buy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a present for my wife. The screen cracked easily.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I didnt like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt liks the charge 2 i found that it was counting correctly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as the surge but band is much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to read dial outdoors. Does not report levels accurately.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sleek but slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the functionality, but it is very slow to sync

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to link to phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked goog for a few days , but stopped working...by. not tracking steps.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept freezing and having issues so I returned it for an Apple Watch

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive heart rate monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useless product. Not sure why this is needed to track fitness activities.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't care for watch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't like tha watch face couldn't stay lit and wrist action did not work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't keep enough info

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this item and bought an Apple watch to replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not count all steps made for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been with the Charge 2 fitbit is it does not count all steps made. I have taken it to the Greek team twice and it continues to not track all steps made nor sleep patterns and I have only had it less than 45 days..

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my wife and she said it made her wrist itch

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My son can't log in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item as a gift to my son but he says he is not eligible

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bands fell apart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bands fell apart after 5 months. Other than that it was great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My favorite fit bit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several fit bits and the Charge 2 is my favorite, hands down! I love the sleep tracker. I have insomnia and for some reason this feature has help me sleep better..crazy I know but true. I enjoy all the features and especially the button on the side that lights the face up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't track as accurate as basic Fitbit. Would not recommend

    No, I would not recommend this to a friend
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