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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 12492 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the Charge 2's accurate heart rate and sleep tracking capabilities, along with its ease of use and long battery life. Many appreciate the device's step tracking and the additional features it offers. However, some concerns exist regarding the band's durability and the lack of full waterproofing. The screen size and notifications are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 620 Showing 12,381-12,400 of 12,492 reviews
  • Rated 1 out of 5 stars

    soso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the replacement for the other fitbit and hope it hold up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Grossly inaccurate! Said I walked 3000 steps when

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not useable. Sitting in its box.Said I walked 3000 steps when I was sleeping.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality bands

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good watch for anyone that does any physical labor

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I thought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn’t what I thought it was going to be. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    except they don’t use it. i don’t know why i bought it for them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not yet programmed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot program device on line. Will need help of geek squad to program and use.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    problem with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fitbit would not charge. i got a replacement for this one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Fitbit Flex and have had it for 3 yrand this was a nice upgrade!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not to thrilled by it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not keep a very good track of my fitness. Battery does not last

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge won't last and if the dot it dies it no longer will charge or work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Love charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would definitely recommend this Fitbit!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Fitbit at 1st. Now it won’t keep a charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this product at all,,,......

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I just returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As i heard it, the reason it emit radiation. I did not like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not accurate counts movements records all readings

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great at taking heart rate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my dad because his heart rate runs high, also he needed to get off the couch and said he wasn't sleeping well. This helped him track all those things. Especially the heart rate. My dad is 80 and there was zero problem with him learning how to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Here's my top 10 advantages and 2 disadvantages

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews. Seldom do you see as many overwhelmingly positives in a product than this one, simply put. I did a whole bunch of research myself and came up with my top 10 advantages and only 2 disadvantages... 1. I have several friends and co-workers who wear a Fitbit and swear by them. 2. The amount of technology built into this small device is amazing for what it does. 3. You can look at historical trends of your activity 4. The more you wear it the more accurate your data will be. 5. The mobile app is actually a very good app. 6. It really does motivate you to become more active. 7. It's really cool to wear. 8. The amount of information and feedback you get from your paired mobile device and web page is amazing. 9. You will really learn a lot about your sleep patterns. 10. Being a non-watch wearer, I really don't want to take it off. It's that useful! Now for the only downsides 1. It is not Waterproof! 2. You will have to take it off to charge it. I know this is a stretch, but when the experts figure out how to charge it with it on your wrist, that will be the deal. Solar maybe...:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Charge HR. Love the bigger screen and the fact that I can now get reminders to move. It is a good device to help me keep active and motivated. I would definitely recommend the Fitbit charge 2.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Functional; Accurate; NOT Water Resistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit Charge 2 Pros: -many useful functions -easy to use -syncs well with phone through a very informative app -compact size Fitbit Charge Cons: -NOT water resistant nor water proof (showering, swimming, washing dishes, car, etc... you must remove) -wrist band can be difficult to adjust/remove (however, many replacement options are available)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Heart rate

    Rated 4 out of 5 stars

    Great For Heart Rate Tracking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Charge 2 provides a great way to monitor heart rate with hour by hour, and day by day graphs. It is comfortable and good looking. Four day battery life and just two hours for a full charge. The price seems a bit high, about $50 more than some good trackers from other brands. The terrific Fitbit charts and graphs may help justify the price.

    I would recommend this to a friend
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