Customer Ratings & Reviews

Went to Best Buy to review the selection of Fitbits. The displays were easy to find and the info was presented to be able to compare devices. A friendly salesperson came over to see if we had questions and helped us out. Then he directed us to the counter for checkout. Very easy process! The Fitbit is working just as we wanted.

I do recommend this product, it’s great and waterproof

Work exactly as advertised. The battery life is great.

I love this berry rose gold nice looking band can be changed out the screen went completely black after about 8 months and was hot when charged I sent it back to fitbit with help of best buy and it was replaced I missed it I love that it gives me more motivation and the sleep info

Easy to use! Gathers s great deal if information!!

I love that it tracks my sleep...very interesting.

Bought for my wife, easy setup user friendly functions.

Fitbit is great for tracking your physical activity

I enjoy tracking my steps or checking calories burnt.

There are a lot of things I like about this, but in the end it goes on the Absolutely Do Not Buy list because of a fatal flaw: to compensate for the lack of GPS, the Charge (2 and 3) counts steps based on some algorithm related to hand/arm movement and maybe something else. This means that if you travel in a car you are going to be "charged" with exercise steps. Some users report that driving shows up as "outdoor bike". If you want to read more about this problem, go to the extensive Fitbit Community discussion about it at the link below this comment. You will there encounter the less-than gracious fitbit bot or employee who quickly responds to every message with the same inane boilerplate--we have the best engineers and here is how to make sure your fitbit is measuring your steps accurately. Neither of these responses will in any way help to stop your fitbit from counting driving as exercise. Some other sage advice that the bot-person offers includes to count the exact start and end time of every car trip (or bus ride , etc...) and enter that manually as "driving" into the app. That would be fun, I'm sure. In short, this is fine if you only wear it when you are in the gym or on a run or on a bike and don't want to be bored. But it is not a fitness tracker. The other issue--also verging on a fatal flaw--is the screen quality. Assuming you have not been dissuaded from buying this by what I have written above, you MUST use screen protectors because the screen is easily scratched by contact with any hard surface. I bumped a concrete wall in the Montreal metro and put two large gashes into my screen. At any rate, here's the link for the driving issue discussion board. Hope this has helped you to avoid some regret. https://community.fitbit.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&filter=location&location=forum-board:charge3&q=driving

Great product tracks daily activity and sleep patterns

Great battery life. Gives a wealth of information.

Looks stylish, easy to use, my favorite fitbit so far

It is a great product, the battery life is fantastic!

Excellent. High performance low price. Good deal. Great

I received this as a Christmas gift from my husband. I love it! It fits well, and it can do so much more than my original smart watch. With this one, you can read full text messages and reply to them all without touching the phone. It can track your steps, heart rate, sleep quality, female info and more!

Wasn't sure if I would like this or the upgraded version with more options. After having it for a week I realized that this is exactly what I needed. I work construction and this is small enough to be out of my way but I can still keep track of steps, heart rate, and sleep. The biggest bang for your buck!!

Good activity tracker, it has really helped to monitor my daily activities and see where I need to improve. I purchased this to replace the original Apple Watch (as these are at a third of that replacement cost) and it suits my needs well...tracks my activities and shows me my texts and alerts from my phone. Very happy.

Does everything that the ads say. Love waterproof.

Wonderful watch. Keeps track of my activities and more.