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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 13173 reviews

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Rating by feature

  • Value

    Rating 3.0 out of 5 stars

  • Quality

    Rating 2.8 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Charge HR's heart rate and sleep tracking capabilities, along with its ease of use and step tracking features. Many appreciate its accuracy and motivational aspects, while also noting a comfortable fit. However, some users point to areas needing improvement, such as battery life, water resistance, and band durability. Sync issues were also occasionally reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 13,172 reviews
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Good tool for tracking activity and helping fitnes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun to be able to track steps as well as heart rate floors climbed and other information. The daily charts provided are helpful to keep track of how you are doing

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate

    Rated 4 out of 5 stars

    Wonderful to be able to monitor my heart rate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most accurate devise I have had for accurate counting of steps. The sleep hours and step counting are off but those are features I care the least about. On reading reviews on the fitbit web site there are ways around these problems if these functions are important to you. I chose this one because I have high blood pressure and need to monitor my heart rate when working out. I love that I can start and stop the exercise sessions for the actual time I have worked out. Then get reports that show times in cardio, fat burning and peak performance.

    I would recommend this to a friend
  • Pros mentioned:
    Accuracy, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great fitness device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my FB Charge. It tracks my heart rate, steps and sleep pattern. I find it to be very accurate. It's also easy to sync with other useful apps like MyFitnessPal.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    I love my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if the Fitbit would be something I would enjoy using but I had recently had bariatric surgery and was looking for a way to keep up with exercise. Now I won't go anywhere without it. I do take it off a couple hours a day but otherwise I have it on all the time. I have really enjoyed the Fitbit app and look at it several times a day. My favorite features are the sleep tracking, calories burned, step count and silent alarms to remind me to take my meds. The reason it did not get 5 stars is I would like it better if the band wasn't as wide.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Waterproof

    Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this very helpful . I can keep track of calorie intake ,water intake, quality of exercise, and sleep pattern all in one devise. I also love the feature of it vibrating to announce a call coming in. This is great when your phone is in a pocket and you don't feel it. I haven't figured out yet how to log exercise on stationary bike for calories burned so I will be seeing the geek squad. The two things I dislike about it are it doesn't hold a charge for 5days as advertised , for me it's about 2 1/2 days. I also hate it is not waterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Perfect for what I wanted,but battery doesn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Charge HR was perfect for what I wanted; a fitness band with HR monitor. The sleep tracker is also pretty cool. The only reason I didn't give it 5 stars is because the battery doesn't last very long. Even after adjusting the settings, the battery only lasts about 3-4 days. Also the charging cable is SUPER short and makes it a little more difficult to charge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! This activity tracker is very easy to use. It tracks heart rate, counts steps taken, calories burned, and monitors sleep. Battery lasts a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great Health Monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great health monitor because it allows you to track your sleep, calorie in-take and out-take, water consumption, sleep, weight, heart rate, and steps taken.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Obsessed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my Fitbit charge HR. All of the functions are excellent. I'm currently working on my fitness, so have the HR ability not only helps me, but it encourages me as well. I also love the fact that it tracks my sleep. Since purchasing one for myself, my mother has been interested and interested in tracking her sleep. So for Christmas I got her one as well. I highly recommend this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 4 out of 5 stars

    Sweet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the Fitbit Charge HR. When using the Fitbit app on your smartphone, you can track your activity progress throughout the day. You can use the Charge HR as a watch, or track your steps, distance, calories burned, floors climbed, active minutes, and your sleep activity. The sleep activity is automatic, nothing to set. In the morning you can see how well you slept and how many times your were restless. Installation was pretty easy, only the Charge HR did not come charged, so I had to wait to install after the charging was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Step tracking

    Rated 4 out of 5 stars

    Great Way to Keep Track

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our kids got us both Fitbits and a Fitbit Scale for Christmas (were they hinting at something?). We wear them every day and almost every night, except when they're charging. My favorite features are the steps tracker, heart rate monitor and sleep tracker. Sometimes the syncing is a little off, which is why I gave it 4 stars instead of 5. The sleep tracker seems to be a few days behind, even when I launch the app on my phone to trigger a sync. Overall, though, it's a fun way to set goals and encourages me to actually achieve those goals.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sleep tracking

    Rated 4 out of 5 stars

    Super easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the app that comes with the fit bit. Easy to use and understand. I also love that it knows when I'm asleep so I don't have to put it into sleep mode like the flex that I had before. It's very easy to use and set up. Sometimes it's overly sensitive. It tends to count steps inaccurately. For example, when I'm coping veggies it counts it as steps. So I take it off when I'm cooking. Otherwise it's a great product and a lot of fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how much I was missing when I didn't have Fitbit. This is a great fitness and overall activity tracking companion. It is extremely use to set up with either iOS or Android device and easy to navigate. The most important point is to turn off constant connection and all-day sync to preserve the battery life. I sync my device twice a day, I wear it for at least 22 out of 24 hours. The battery lasts for approximately 3 days, depending on the activities I do.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    New to FitBit and Love It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a previous Polar FT user, but when my Polar died, I decided to try a FitBit. So far, so good. It tracks a lot of things accurately, even sleep! I do miss seeing my heart rate as I work out (it is not continuously visible on the FitBit as it was on the Polar), but it still tracks and gives you a breakdown when done. No GPS either, but I mostly work out indoors, and use an app if running outdoors. If you can do without those two things, this is for you. Attractive band that is only occasionally bothersome to wear. Overall, great tracker!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Best Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Purchase, love app- easy and friendly to my iPhone 6, besides counting steps main reason is for monitoring my HR & sleep, makes me realize when my heart is actually in cardio mode during exercise & lets me see how my actual sleep quality is daily. The weekly progress report is great. I don't use the friends portion so much but my daughter & friends are constantly challenging one another, as they "taunt" me. I only recharge every4-5 days. Water resistant Is also nice. I've tried two other popular brands and fitbit charge hr is the winner for me. Even bought one for both my kids and cousin..

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best way to keep motivated!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I didn't purchase this sooner! Since I started using the Fitbit HR 2 months ago, I've lost 10 lbs and got my motivation to keep active back. It's easy to use! I love the vibration, when I make my step goal and being able to monitor my sleep. The app is awesome and has been another way to keep motivated. The challenges with my friends across the country keeps me competitive and on top of my overall activity. My only complaint is that I have to charge it every other day...when it says it should last around 5. Not enough of an issue for me to give it 4 stars. Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    So many great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Fitbit Charge HR; it has so many great features : 1) tracks your heart rate right on your wrist so no other equipment needed; 2) easy to sync with smartphone and/or computer; 3) tracks your sleep; 4) if you want, you can track water you drink, and your food. 5) if your near your smartphone when it rings, the name of person calling you will appear on your fitbit; 6) through smartphone or computer, easy to look back at how many steps you walked yesterday, last week, month, etc.; 7) Very user-friendly. So many more features I haven't listed - I highly recommend the fitbit charge hr.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 5 out of 5 stars

    Awesome way to track your health

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! I don't know why I didn't get one sooner. It records my heart rate, which according to my doctor I'm not truly sleeping if my heart rate is over 65bmp, that's my personal range. I'm able to monitor my sleep quality and watch it improve, easily track water consumption. The calorie counter is fun, I can scan the bar codes on the foods I eat. It tracks if I'm taking in more than I'm burning. It's also a watch and alarm clock.... everything is set through my smart phone, It's fun to take a minute here and there and explore a new feature while also tracking my health.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Would buy again.. Does a great job keeping track of heart rate, steps and sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate, Sleep tracking

    Rated 4 out of 5 stars

    Good wearable technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge hr is good for helping you track fitness goals. I like how it measures heartbeat and sleep patterns. It is also very convenient that you can type in just about what ever food you're eating and it will log the calories into the daily count as well. That's perfect for those that are trying to make sure they are burning more calories a day than they eat to lose weight. The only downside is that my first one quit working after 2 weeks. Best Buy was great though and replaced it no questions asked whenever I brought it to them.

    I would recommend this to a friend
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