Customer Ratings & Reviews

Love that I can accurately keep track of my steps heart rate plus it will let you know when you receive a phone call

I upgraded to the Charge HR in hopes that it would be a better product. My hopes were wrong, battery doesn't last long because of the HR future. The biggest problem is that the HR has a major firmware problem that Fitbit is aware of but is not doing much about it. The problem with his unit is that it will not sync to your phone nor your computer. The Fitbit website has multiple instructions of how to solve the problem but after multiple attempts the problem will come back after a few days. I been on the phone with them multiple times and the last email that I got from there engineering department was to reset/delete all my data in hopes that the problems goes away. The current firmware will reset the time and date to a non current time and date and will not sync to the Fitbit app or website. $149.00 paper wieght. Not to be rude but Fitbit uses a third party service for customer support so it may take a few phone calls before you get someone that can speak without reading a script...

Purchased this as a gift for my wife, nice integration of hear rate and decent battery life into a fitness tracker.

Does everything and more . Gift for my wife. Could have bought one instead of my Samsung gear and been just as happy

It sometimes freezes or the light doesn't come on but it does provide many neat features and easy to use

Only tracks HR when you tell it you are in "exercise" mode. Sleep tracker is pretty cool. Good integration with MyFitnessPal and other nutrition-tracking apps. Easy to sync to laptop/tablet. Price point should come down on this or other features could be added to justify $150 price tag.

I purchased this knowing that it may not be for me as far as the concept and style. I hated the look of it before purchasing it but wanted to give it a try. I felt too connected. I didn't like the idea of wearing it to bed so I took it off before I went to sleep. Twice I walked around my house like a lunatic to hit my 10k. I felt it was a little bulky.

It was for my 12 year old girl. Thanks to this watch she is so motivate to excercise herself. It is really awesome

I do love my new fitbit, but there are a few things it could do better. The heart rate monitor especially while exercising could be better. Having a wider range of types of exercises to log, since most group based classes are not tracked well with the wristband trackers. My fitbit's vibration function seems to have stopped working after only two months.

Accurate sleep tracking and fitness watch. Good battery life with an average of 2 full days and great iphone app!!

Use it everyday, very easy to set up and operate. Pleased with the quality.

Purchased this for my wife so she could track her steps and sleep. Seems very accurate, however wearing it's all the time the band started to come apart and this particular fit bit doesn't offer replacement bands. Called fitbit and with no hassle they replaced it for free. Very good customer service

Bought the tracker to see how many steps I normally take at work and this tool definitely is accurate and motivational!

Enjoy the simplicity of the product and ability to compete with others. Friendly competition increases motivation.

Love having the heart rate monitor. Also much better to have a watch on the Fitbit so you don't have to wear both.

I like it better than the fitbit flex. Like that it automatically tracks your sleep without having to do anythung

There are better and worse trackers out there. For starting out, this tracker is all that you need!

Love the original charge, now add heart rate to it and it was a no brainer. excellent battery life and more accurate.

I believe it's more accurate than the apple watch. Returned the apple watch to use this and it's worked out great.

I love ky Fitbit Charge HR. I use it daily and really like that it keeps me motivated to keep moving and working out!