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Customer reviews

Rating 4.5 out of 5 stars with 8086 reviews

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94%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Charge HR Activity Tracker's heart rate and sleep tracking features, as well as its ease of use and step tracking capabilities. Many appreciate its accuracy and motivational aspects. However, some users point to issues with battery life and the small size of the device. Concerns were also raised regarding water resistance, syncing capabilities, and band durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 8,086 reviews
  • Rated 2 out of 5 stars

    looks good but it will not turn on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No review will send it back. Two starts looks good

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I ABSOLUTELY LOVE IT!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, perfect gift idea for any athlete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great jdnenjd dkejdbdbbjdnd jdndndndnkd jdndndnd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sister loves it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this for my sister and she says she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fitbit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know too much about fitbits but I love mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Health Conscious Folks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit is absolutely a fantastic product!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great activity tracker so far

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for 3 weeks. Comfortable to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for a kid in fitness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    kid loves it and looks great....work well.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to get a Fitbit... Get the best...

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    2 units dead in 1 year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st unit locked up and would not reset, returned to Fitbit and received an new unit - good customer service. Second unit worked good 6 months, then the metal plate that holds the side button and charge cable started falling off every time the charge cable was unplugged. Now the unit has a bar half way across and won't do anything else even factory reset. It only wants to update which fails because it says the battery is to low. Stay away from this unit and buy something different.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. It will not even last two years. Please read the reviews from their blog and on their facebook page. The plastic part that charges the device WILL break within two years of purchase, Fit Bit only warranties the product for 1 year and they will not budge on their warranty policy. If you don't believe me please do more research than these review. There are multitude of bad review on their own page. I just don't want what happened to me to happen to anyone else.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    charge HR not ready

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    within 1 day of receiving my fitbit charge hr, it froze. It is unable to reboot, I will now have to wait 2-3 weeks for a replacement from fitbit. This tracker should not have been released until the bugs were worked out!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Band falls off tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The band started getting a bubble in it and then finally fell off the tracker. I should have contacted Fitbit right away. But, I didn't and now a month past warranty the whole back falls out with the charger and the display is gone. It still syncs and tracks, but nothing shows on the display. They can't do anything for me now, but offer a small discount. on a new one. Live and learn. If your band is not staying on the tracker, call right away before your warranty is up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scrambled LED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a week for my product and I recieved finally. I was extremly disappointed to find the LED all scrambled, I am afraid to wait another week for a replacement to have another problem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good track keeper

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 3 stars because it's very uncomfortable to wear on small wrist. Other than that I love the color and the simple fetcher it has.

    I would recommend this to a friend
  • Cons mentioned:
    Band quality

    Rated 1 out of 5 stars

    Band falls apart

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 4 of these for my family at Christmas. All of them started forming bubbles on the bands within 6 months. One completely broke and has been replaced, one just lost its charge port this week and the other two are still getting worse daily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great activity tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This activity tracker has been good. Sometimes I've had trouble syncing the data. Overall I've enjoy it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    not accurate

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed not very accurate walked 346 steps & went up a flight while in bed. Its also uncomfortable.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It works.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product works as expected, but it does not feel like a quality product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not maintain battery charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 37 pages of problems. Returning this item

    No, I would not recommend this to a friend
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