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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 28 reviews

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79%
would recommend
to a friend

Customers are saying

Customers consistently note the case's fit and color as positive aspects. They appreciate how well the case fits the device and the variety of color options available. However, there are concerns about the durability of the clip, with some customers reporting that it breaks apart quickly.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 28 reviews
  • Pros mentioned:
    Fit
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    works well but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard plastic end broke off my original Fitbit clip after about a year. Best Buy had the most reasonable price for a replacement clip, but I still think it should be less than $10 for this item. I do like the soft plastic it's made of, the Fitbit fits in it snugly and does shift or pop out. I also appreciate the fact that the clip is straight so it's comfortable to wear on my waistband. Apparently the end breaking off is a common problem, so I hope Fitbit will redesign the clip to make it sturdier.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my fit bit about 2 years. One day I noticed that the back of the clip was showing the metal at the end. I purchased a replacement online. It was shipped free to my house. I ordered the charcoal color. The fit was perfect and the color exactly what I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Love Fitbit clip!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used a Fitbit tracker every day for about 2 years and love it. Fitbit really helps me focus on my daily activity. The back of the clip where it attaches to a garment tends to break off from daily attaching and detaching the Fitbit. I purchased the charcoal clip and inserted my tracker instead of buying a new set. The Fitbit clip has only been available for separate purchase for a short time and I'm very glad. Charcoal goes with all the Fitbit tracker colors, too. I plan to buy more clips and it's a bargain at this price. Thanks, Fitbit and Best Buy!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement zip clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement for my initial zip holder. The metal poked through the first one that came with my fitbit. This one is exactly the same only a different color. I wish it was available in more colors!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    super zip case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only choice of color was black and I was unable to find it at any stores. I'm glad that I go find it online. The case fits the zip well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    NOT COLOR I REALLY WANTED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY HUSBAND WANTED T O BUY THE CASE FOR ME AS MY OLD ONE WAS DAMAGED WE BOTH LOOKED OVER SEVERAL MONTHS AND EACH TIME WAS TOLD IT WOULD BE IN MAYBE WITH THE NEXT SHIPMENT, X'MAS WAS COMING SO MY HUSBAND WANTED TO GET ONE AS A STOCKING STUFFER, AGAIN HE WAS TOLD THAT THEY WERE ALL SOLD OUT AND TO WAIT FOR THE NEXT SHIPMENT, THE ASSOCIATE APPARENTLY HAD THE IDEA FOR MY HUSBAND TO BUY A GIFT CARD IN THE EXACT AMOUNT OF THE CASE AND THEN I COULD GO GET IT WHEN IT CAME IN, I FINALLY ENDED UP AT A BEST BUY NOT NEAR MY HOME AND THE SALES ASSOCIATE GAVE ME THE SAME LINE, THAT IT WAS SOLD OUT AND TO WAIT FOR THE NEXT SHIPMENT, BUY THEN IT WAS AT LEAST 9 MONTHS OR MORE, I WAS VERY VERY FRUSTRATED BY THEN AND I TOLD THE SALES ASSOCIATE THAT EVERYONE KEEPS TELLING ME THE SAME STORY, OVER A PERIOD OF NINE MONTHS AND THEN SOLD MY HUSBAND A GIFT CARD FOR AN ITEM THAT SEEMS TO BE PERPETUALLY SOLD OUT BUT COMING IN WITH THE NEXT SHIPMENT, ANOTHER SALES ASSOCIATE OVERHEARD THIS AND SUGGESTED THAT THEY ORDER ONE FOR ME ONE LINE AND HAVE IT SENT TO MY HOUSE AT NO CHARGE, WHY DID NO ONE SUGGEST THIS BEFORE, I WAS ON THE VERGE OF LOSING MY FITBIT AS IT KEEPS POPPING OUT OF ITS DAMAGED CASE, WHEN SHE WENT ON LINE THERE WAS A CHOICE OF ONLY ONE COLOR, CHARCOAL, MY FITBIT IS GREEN, BUT BECAUSE I WAS SICK OF TRYING TO GET A NEW CASE AND I HAD THE GIFT CERTIFICATE I WENT AHEAD AND ORDERED IT, WHY DID I HAVE TO GO THROUGH THIS FOR A $15 ITEM

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for holding Zip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the Zip perfectly, the clip that holds it to your clothes wears out. This is my 3rd clip within a year and a 1/2.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    It's ok, could be cheaper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    End of clip breaks apart quickly. The metal tips of the clip can damage clothing. It will be expensive to replace the cover frequently. Upgrade to the One shortly after purchasing replacement cover so I'm not sure if the replacement lasts longer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A needed item for the fit bit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The metal Under the plastic came through on the initial carrier. This is a replacement and is exactly like what came with the fit bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replaced my old case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a replacement for my old case. The color is not the same. But it works ©

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    These need to be made a little better, tougher.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have had the base clip piece break off several times already on everyone in my family (4). They could use a redesign to last longer/better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only ordered this as a backup because I didn't realize that the Fitbit Zip came with a clip,but I'm glad I did cause now I can change the color of my Fitbit. The clip is very sturdy and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy, just as advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new, official case at a much lower price than you can get through the manufacturer. I was very happy to find this at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The one I had before got damaged so after two years I had to get another one. No complaints, I am pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great activity tracker case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Fitbit zip tracker case. It is small, discreet, and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift they liked it as a change to the look of the Fitbit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like the original one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly like the original that came new with my zip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit slips into the holder very easily. Works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for its intended use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works well as long as you ware it in an area that will get constantly get bumped or rubbed. The last unit lasted about one year and a few lessons have been learned regauding its use and location on the body while working. Bottom line, protect the case and you should have no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize the fit bit clip came with the fit bit zip so I really didn't need it. I kept it anyway...just in case the other one broke. So far the other one is great

    I would recommend this to a friend
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