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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10463 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 295 Showing 5,881-5,900 of 10,463 reviews
  • Rated 5 out of 5 stars

    Happy with Fitbit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Stimulates me to reach my daily goal. Wear it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a beginner.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I wear it all the time.vry comfotprtsble. Would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great information

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot go a day without my Fitbit. I love to see my daily progress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced previous Fitbit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way the Fitbit snaps into the charger for a better connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased it for my wife and she is extremely happy with the gift.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Fitbit for walkers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted something simple and easy to use and this definitely fit the bill! I love the updated app and it is easy to charge and use! I recommend it to those walkers who just want to meet their step goals or miles per week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic! Best motivation for getting active.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit! This has been the best purchase I've made in a while! I'm absolutely more active now. I can't believe how "not active" I was before. Now I'm moving more and competing with my friends to see who can get the most steps in. Love it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great colour

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for making these other than just black and more fashionable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to track steps / calories, even sleep!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that you can track everything in one place - your activity level, the amount of calories burned, even your sleep patterns. It's waterproof - so you never have to take it off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fitbit it's an amazing product. The features are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for moms

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loves it. It was one sale and the protection plane was awesomw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit is great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fitbit. Its great for competing / keeping up with friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, user friendly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many products like this but this one is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    great personal tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea what my activity level was before I purchased this personal tracker. I now monitor myself to strive to increase my activity and log my intake daily to obtain a better quality of life. Fitbit has made my goals easier to manage.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great encouragement to be Fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are a bit competitive...we enjoy seeing who is more active during the day. You receive a text letting you know that you are close to your goal and that encourages you to get up and move. We have been more active since buying these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well. Great tool to assist with your health goals

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Love how it tracks my "day-to-day" activity

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to see how many calories I burn during everyday activity as well as my sleeping pattern. I would like better instructions and explanation of what all of the blinking means.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with fitbit, helps well with all cardio and fitness needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Great as Review State

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the reviews I read, I was expecting a lot more from the product. Had to return my first Flex, because it wouldn't charge and customer service did not believe me. App has an overwhelming amount of areas to monitor if you so desire. Personally, I can't see tracking every aspect of my life. The Flex community is large and their are a number of groups to join. Just don't believe all the information you see posted in any group. I suspect most of it is bogus, because you can add information, steps, etc. or remove them at will. The device should be used, and the information you track should be a personal issue, not some competition (where cheating is rampant). I still have issues with the device recording information. At times, it's spot on and at other times, it fails to record my information. I've actually walked or run for an hour on a number of occasions without it posting it or with it losing my data - while walking it indicated that I had met my 10,000 step goal with its usual buzz (accurately I might add) in the middle of my normal route, but when I returned and checked it on the app it only recorded a fraction of the amount. Sometimes, as I mentioned, it recorded nothing. Synching the Flex to see if the data was still there did not help. It just vanished. Thought about scraping the Flex and doing the exercise without it like I had done previously. It was nice to track my information though - a positive feedback and reassurance. Customer service does get back to you quickly though. Just don't expect a lot of help.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 2 out of 5 stars

    Didn't work after 3 days of use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for 3 days! I liked how it tracked water intake, sleep pattern, and steps taken. It completely stopped working after 3 days of use though. Very disappointing! Thankfully I could return it. Watch out though, you only have 15 days to return it when you buy it from Best Buy. I will be purchasing another one from a different retailer.

    No, I would not recommend this to a friend
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