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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 10464 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Flex Wireless Activity Tracker's sleep tracking, ease of use, and accurate step tracking capabilities. Many appreciate the long battery life, comfortable size and weight, and the motivational aspects of the device. While some users mentioned challenges with the charging mechanism, clasp, and price point, the positive feedback on core features outweighs these concerns. The water resistance and alarm features also received positive comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 10,464 reviews
  • Rated 5 out of 5 stars

    great product for teenager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful product for my athletic teenager who wants to get healthy this year!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery problems and bad service from fitbit team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged my previous fitbit flex that never seemed to charge beyond 10%. I had submitted a complaint to the fitbit flex team but their response was very tardy and delayed. They did not even verify that I had a new fitbit and replied to me stating the battery seems to have 50% charge. Not sure if I can rely on manufacturer warranty in future. BestBuy was kind enough to exchange with a new one so I was saved. BestBuy geek squad product replacement plan is the way to go - I have purchased it just in case! Otherwise replaced product is working as required now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great reminder to get daily minimum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great method to track fitness efforts! Changed to a sedentary job and needed some impetus to get back in shape. Reaching the daily goal of 10,000 steps is just a start, but helps me keep focused!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great device, but band doesn't last very long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Fitbit, but the band on this one didn't last very long. Battery life is very good -- I've gone more than a week without recharging a couple of times and wear it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has helped me be more active just by wearing it every day. I like being able to see how close I am to my step goal just by tapping it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know how much I would like it! It's taken my dieting to a whOle new level.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Easy to use and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tracker for exercise. I use it daily to track my progress and it lets me know if I am ahead of goal or behind. I love the sleep tracker, it lets me try different things to see if it helps my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to use this product to make sure that I walk at least 4 miles per day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I've been wanting one for a while and I'm addicted. It truly helps!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my Fitbit Force for the Flex. I am very happy with this product and would recommend it for anyone. The battery life lasts about a week and it charges very quickly. The only time it's not 100% accurate is on the treadmill, but it's not that big of a deal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product to track fitness and dietary goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Fitbit and would definitely recommend it to anyone interested in keeping track of their fitness and/or dietary goals. There's also an app for the phone that you can use to sync your Fitbit wirelessly to your device while you're on the go, which is great. The only negative I've found with the Fitbit is that it's very hard to put into and get out of sleep mode-- there's a certain pattern in which you have to tap the device for this, and it's hard to get just right. I had some trouble getting my Fitbit on when I first got it, but I've gotten used to it and can easily take it on and off now; plus, the band is really secure, so I never have to worry about it falling off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for family member. We are excited to begin family challenges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift and product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she loves it. Uses it everyday and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great band for tracking your goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my mom for her birthday and while she is not the best at technology she was able to set it up relatively easy. It emails her stats to her and let's her know what goals she hits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great step up from Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to receiving additional information at a glance on steps, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device seems to be accurate. I would think price would go down at some point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slim bracelet. can't see how many steps unless you look on your phone though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for keeping steps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I each got a Fitbit and we enjoy the competition of being healthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks real solid although it was a gif for someone so I cant personally review it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit confused at how to set this up at first until I looked at the directions online. From there it was simple. The strap was a little hard to put on until I took it off and on a few times.

    I would recommend this to a friend
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