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Customer reviews

Rating 4.4 out of 5 stars with 1792 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.6 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,792 reviews
  • Rated 3 out of 5 stars

    Fitbit Sense 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3rd one! I love the sleeping app. Never did the membership. If you buy the watch you shouldn’t have to pay for membership (3 Stars due to membership fee). Not sure about battery life yet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy open box!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In about 15 days it no longer worked and after having to go to the store because the app would not allow me to do the replacement option I get there to find out because it was an open box deal in "excellent" condition The only thing I can do is replace it with another open box but instead was offered one in fair condition. Even with total member rewards I was told they can only send it out if they're able to fix it great, if not then the only other option is to be refunded but they will not replace it with a new one.....

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi there, ZacharyB. We’re sorry to hear your experience with the Sense 2 hasn’t been the best. We’re here for you 24/7 to answer any questions or concerns you may have — reach out to us here: https://support.google.com/fitbit/gethelp

  • Rated 5 out of 5 stars

    You Can't Go Wrong With This Fitbit Sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love My Fitbit Sense 2 It Has All The Great Technology A Techie Like Me Or Any Other Techie Loves I Highly Recommend This Smart/Health/ Watch!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great….for a while.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product just 1 year and one month ago today. It eas great at first, i was tracking and recording my heart rate during the day, sleep at night, etc. unfortunately, it has begun to fall apart. I attempted to contact the company but no one is available. This product costed me $300 and last just a year… retail prices with “Temu” quality.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great help in tracking everything. I especially like that it connects to my text & email. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new watch! Thank you best buy manager for helping me uograde from fitbit sense 2 to Apple watch!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Fitbit sense 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch if you’re into fitness. Easy to use with plenty of features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bigger face

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new watch, the face is bigger, and have more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit was good. Took me awhile to figure out setup but really liking it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Tracking

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the tracking this provides. Nice quality that Fitbit is known for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Similar to Versa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much the same as the Versa, just wanted the ecg ability..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features and so customizable. I added a metal band.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Watch only lasted a year and a half.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good watch until the little metal strip on the back fell off. The watch is worthless without it. It’s obvious a manufacturer defect because 3 weeks after mine feel off so did my husbands. They were roughly the same age. This watch was way too expensive for it to fall apart like it did. The rubber that the metal strip is attached to is disintegrating.

    No, I would not recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, JGregg. We're sorry to hear that. This isn't the experience we want for our customers, let's see if we can make this right. Please reach out to our help center: https://goo.gle/contactfitbit

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps to stay on track along with weight eatchers programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    FitBit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a month. Talked to a few people in the Fitbit FB community and they had the same experience. Won't change but had no physical damage. I've owned Ones in the past no issues

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sleep tracking

    Rated 5 out of 5 stars

    Game-Changer for Health & Wellness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Fitbit Sense 2 (Graphite, 2022) for several months now, and it’s hands-down the best smartwatch I’ve owned. The sleek design looks great on my wrist, whether I’m at the gym or in a meeting, and it’s incredibly lightweight and comfortable for all-day wear. The health features are where this thing really shines. I love the continuous heart rate monitoring, stress management tools, and EDA sensor. The built-in ECG and SpO2 tracking give me peace of mind, especially when it comes to heart health. Sleep tracking is detailed and surprisingly accurate — it’s helped me identify patterns and improve my sleep quality. Battery life is solid — I easily get 6+ days on a single charge, which is so convenient. The interface is smooth, the touchscreen is responsive, and it syncs effortlessly with my phone. I also appreciate the built-in GPS and guided breathing sessions. If you’re serious about your health, fitness, or just want a smarter way to stay connected without being glued to your phone, the Fitbit Sense 2 is worth every penny. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have had this for a year and a few months and it’s already falling apart. Battery doesn’t last as stated. I would definitely say it’s not worth what I paid for.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Features, Overall performance

    Rated 5 out of 5 stars

    Fitbit Sense2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent desing, light, comfortable, elegant and in terms of functionality, battery last 6 days or more depending on the use, functions are easy and has all it's needed. It durable, last one I had for more than 3 years and never had issues with it, not even with the wrist band.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Glad I switched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chewed on the idea of switching from my Apple Watch back to Fitbit for a while- I even wore both for a time (though I was wearing my old Fitbit). You cannot beat Fitbit's accuracy, especially with fitness and steps, and that is really important to me. But I also wanted something that would give me notifications (not many, mind you) and something that would measure and track my heart rate and rhythm. I'm really glad I tried the Fitbit Sense 2. It does everything I need it to, and it doesn't overestimate or underestimate my steps. It doesn't annoy me by notifying me of every little thing. I actually feel my notifications again. It fits nice, too. Honestly, I barely notice it. The EKG capability isn't the most sensitive, but it works. And you really cannot beat the battery life. I can sleep with my Fitbit, and I don't have to charge it every night. I maybe charge it once every four days. If you're on the fence about which smart watch to choose, I highly recommend trying this one. It won't break the bank. Does it have every feature that Apple or Garmin offers, no. But you're also not paying the Apple or Garmin price tag. I get everything I need from this watch without missing anything from the Apple Watch, and I gained so much more just from the sleep tracking and battery alone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great value and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sense 2, and I still love them. At 75, I still want to know how many steps I do, what my heart rate is, how much and how well I sleep at night. This smart watch gives me all that information. In addition, my messages come through and calls can be answered. Great value as a smart watch. The only features I would add to this watch are blood pressure and real time spO2 measures.

    I would recommend this to a friend
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