Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,729 reviews
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    very helpful maintaining my health

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly got this so I can monitor pulse rate without a chest strap but has lots of nice aides to help improve my overall health

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good for tracking sleep and calories

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but the battery is already not lasting 5 days as marketed. Shows full and then empty suddenly. Last 2 or 3 days. Also is tracking arm movement as walking steps

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw before buying review of this product , for me better than expected , easy to use, only con , when using the GPS for exercise the battery consumes very fast, great gadget!!

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    Keeps your mind on your activities

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't figure out how to customize the main screen to show heartbeats, time etc, like in the advertised photos. But overall it gives a good idea of your daily activeness.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    functions as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fitbit watch functions as advertised. What I especially like is that it lets me know when and who is calling me on my iPhone. I can also read my texts on my watch!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Good tracking capabilities with solid notification

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good fitness and activity tracker, with text and phone call notifications. There are presets for tracking different types of fitness activity and the ability to see different metrics (HR, steps, time etc) while in this mode. My two biggest complaints about the device are the appearance (it is just plain big and ugly) and the HR tracker doesn't measure frequently enough so it can be VERY inaccurate. Usually it will catch up but the delay is very annoying if you are doing sprints.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor, Sleep tracking

    Rated 5 out of 5 stars

    Great GPS Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 1st Fit Bit, I like it keep track of steps, calories, sleep habits and heartrate but not sure how accurate it is but the GPS is awesome for running, biking .Very easy set on my cellphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exceeded expectation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch for my husband as a Christmas gift. Watch is great, easy to use, and keeps you on track. It is extremely light as well despite bulky appearance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for about a year before the wrist band almost ripped off I'm really hard on watches with my job as a mechanic pretty accurate like that it tracks my sleep

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    my husband really likes it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband received it for the holidays and he is still exploring all its features including the sleep tracking feature

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Good Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most fitness trackers will do the same as this one sans the satellite tracking for distance when free running. It is a little big for a watch/tracker but nice overall.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor, Sleep tracking

    Rated 4 out of 5 stars

    Accurate time. Sometimes it misses a level.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good motivator for meeting activity goals. It gives you an upbeat feeling when you accomplish all your daily goals. You acquire a better feeling on what activities enhance meeting your goals, especially the length of your activity period. Also an excellent device for checking heart beat rate during workouts and rest period, especially for seniors or folks having heart problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great fitness watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps remind me of my health goals and weight loss program. Easy to use. My job is a rough one . Very pleased the watch has not scratch or been damage. It is functional as a watch and the virabating alarms keep me on track. If you have been thinking about getting thiswatch. Think no more. Buy it

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    First GPS Watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Step-counter is nowhere close to being accurate. GPS is adequate. I really like being able to receive text messages. Syncs up quick, and the online app is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using my Surge for about a month now and it has always worked perfectly with no hiccups. Easy to link to my smartphone which was an unexpected plus. Now in noisy environments or while cycling I can get the notification on the Fitbit and see who is calling or texting without having to stop. I've forgotten to take it of when getting in the shower or hot-tub a few times and haven't had any issues with water resistance. Really satisfied with the associated phone app and web based fitness tracking options. Great product.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great tracking device but kind of bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this fitness tool! It is a bit big though. Gets caught on my clothes. It would be perfect if they re-engineered the size and shape of the device.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Awesome! Far better then I expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Fitbit to track my running and it is great. I thought it was a bit bulky when I opened it but after wearing it I am comfortable with it ... I have been using it for a few weeks now and only seem to take it off the charge it and to shower. I have since bought 2 more as gifts for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    Great fitness watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fitbit Surge watch-- the reason I purchase is for it HR mode and it work great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great for tracking weight loss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can replace the use of the watch has time display and date alarm settings, trucks running cycling hiking biking many features fully loaded can use in multiple ways

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Previously owned the HR Charge and feel this upgrade is best. Has more variety for monitoring exercises and confident in its accuracy.

    I would recommend this to a friend
Sponsored