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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,729 reviews
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Great watch for active people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2... 1 for me and 1 for my brother. Excellent watch. Love to track calories burned at the gym, distance running outside, and my brother loves that he can track steps and mileage achieved throughout his busy day at work to then alter his calorie intake.

    I would recommend this to a friend
  • Cons mentioned:
    Screen

    Rated 4 out of 5 stars

    Very Decent, Well-Built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fit Bit watch has exceeded my expectations. In comparison to several other active watches, the Surge was best for my lifestyle.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It’s OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in my first Fit Bit stopped working after 1-1/2 years; good thing I bought the extended warranty for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tracker Available!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surge is the best tracker on the market today! The notifications are a great asset when exercising or otherwise unable to view your phone. If receiving a call or text message, the name of the caller immediately appears on the Surge allowing you to gauge the necessity of answering. A text message will also show the senders name along with a preview of the message. If selected, the full message can be viewed from your Surge. Awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    easy to read

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use with a nice large display for aging eyes. But as with all of these style watches the battery life is poor

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Tends to be more optimistic on the steps measure, but easily fixed by setting to 'domiant' wrist in the app, when actually wearing on the non-dominant wrist. Easy to see steps from the watch without having to open the app. The sleep detection function could use a better display.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is very comfortable and looks great. It has captured my excercise stats very well and easily connected to my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 5 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit bit surge is a really good fitness tracker. While I found the heart rate a little off, the overall usage, tracking of virtually any excercise is good. Also, if you wear it to bed it remarkably gives you sleep status and how well you actually slept.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    Love this fitness tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fitness tracker! Great heart rate monitor (hope it's accurate) and has text notification that is compatible with iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good watch i like the heart rate option on it.. i use it all the time.. i understand it may not be perfect...but gets me close

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    It's a great sports watch to become active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the fit bit is a great watch I use it when I run when I go hiking and just around the house I just wish I could wear it swimming but overall good product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good but bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every thing works great. It is easy to operate and the syncing with the iPhone is seamless. I just wish it was not as built

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great all around fitness watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only negative is the battery only seems to last around 4-5 days under normal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great fitness product. Highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great product and very easy to use. It keeps me very motivated to improve my activity/fitness levels. It does work to help you achieve your fitness goals if you use it consistently. I'm very pleased with the quality and price of this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Very comfortable and good looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as flashy as the Iwatch, but this is a great watch to track your daily exercise.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate monitor

    Rated 5 out of 5 stars

    great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i upgraded from the Fitbit Flex because i want to track my heart rate this works great for that. the first Surge i had fogged up and Best Buy replaced since i purchased the protection plan.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the parameters I need to track my fitness and the ability to discreetly check text messages without pulling out my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yes, it is a motivator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with this type of technology. It was easy to use and I have had no problem rembering to wear it. I check it out a couple times of day to note my progress I have not used all the functions. The ones I use fit my lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    good features for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good features for the price, easy to read display.i would recommend this over the less expenseve one if GPS is important.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 5 out of 5 stars

    Very Good Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I have really enjoyed my Fitbit Surge and do not regret paying the extra money over the Fitbit Charge HR. Especially like that you can turn off certain features of the watch such as Bluetooth, gps, and music control to extend battery life.

    I would recommend this to a friend
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