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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,729 reviews
  • Rated 5 out of 5 stars

    Excellent Fitness Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Surge is the ultimate fitness tracker. Allows buyer to effectively monitor their progress towards achieving their fitness goals. The Bluetooth sync function between the phone and computer makes it super easy and convenient. Very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the Surge does everything I want it to but the swipe function quit working almost immediately. Other than that it works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall fitness tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall fitness tracker. Needs more application support.

    I would recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 4 out of 5 stars

    Great Activity watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this FitBit model mainly because it provide the feature I was looking for in an activity monitor. My original preference was the FitBit Blaze because it has a sleeker design, but it was not water resistant. I appreciate some of the aftermarket covers to give the watch different looks. I only with the Surge wasn't so bulky.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good activity/watch..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very please so far with my surge and use it daily as my time piece. My only complaint is the charging port it is kind of flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 5 out of 5 stars

    Great watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch to keep track of my steps and heart rate. The best part is when I run the GPS is really acurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fun to wear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of Joeys friends received them for Christmas. Joey also wanted one so we purchased from best buy, The sales person was very knowledgible about the product and made for a great experience for a young boy, Joey loves to wear it to school and sports,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the FitBit Surge over the other Fitbits as it performs more as a watch, and you don't have to tap each time to check time or steps. The battery life is longer, and charges quicker. If you are in the market for a fit bit, I would recommend the surge!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need to modify your stride length which is easy enough to do in the app under settings. Other then that it is plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 5 out of 5 stars

    Great fitness tracker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model has GPS, heart monitor, quick recharge, text and phone notification, connection to friends that have Fitbits, and easy to use app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It give an incentivw to exercise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is just great, I like it because it has multiple Settings not just for Walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. Charges quick and holds a charge for days. Bluetooth works great and stays connected to my phone and the app has everything you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surging Ahead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who needs an Apple Watch? All you need is the Surge from FitBit. I really can't make a negative comment as the Surge has surpassed my expectations. Finally a fitness watch that you can count on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the new Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fitbit screen it large and easy to view. It will replace my watch now. A all in one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Surge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, just a bit bulky which is obvious. Works good, nice to have the alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of the Surge. It has proven to be quite durable so far and offers all the things I was looking for in this type of technology--sleep monitor, GPS on demand for runs/hikes, and a user friendly interface on both the watch and the app. You can also set goals through the app, which is a fun way to keep on track.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this watch as you. An see everything on it without having to open up your phone. The only problem I had was the first watch band started breaking. It was within the year so manufacturer warranty took care of it and replaced the watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HR is fairly accurate compare to a polar but there is a 30 second delay but it happens at the beginning and end so net net is fairly accurate and easy to use. Battery life is great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Fitbit surge. It is my first fitness watch and I feel my fitness has improved now that I feel accountable for diet and exercise. It's very comfortable, but don't wear too tight and wash regularly, especially after a hard workout.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fitness tracker works well with me Samsung GS6 pairs easily with the blue-tooth to receive my messages on the watch.

    I would recommend this to a friend
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