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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 2729 reviews

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87%
would recommend
to a friend

Customers are saying

Customers praise the Surge Fitness Watch (Large) for its accurate heart rate monitor, GPS, and sleep tracking capabilities, as well as its ease of use. Many appreciate the watch's numerous features and the accuracy of the data collected. However, some users express concerns regarding battery life and the watch's size. Issues with the band and water resistance have also been reported by a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,729 reviews
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    great size for men

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved all the features, but it is too big and is not complimentary on a ladies arm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice and Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned front load washers for 15 years...I went for a top load, but couldn't pass up the deal on this one...someone returned it and i got it for a steal...it's very quiet and runs nicely...so far, i love it! It's super easy to use and figure out without the manual...I love that you can turn off the signal sound too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My step-dad loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my step dad and he loves it. It replaced the fitbit flex I bought for him. He likes that the guards at the prison let him take it through security as well. He's an alcoholic and he keeps going to jail. He really likes the HR monitor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of best purchases ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase has been the perfect item for me to track my walking and other exercise after double knee replacement a little over one year ago. It is also a decent watch. I love the Fitbit application on my iPhone. One of my best purchases ever!

    I would recommend this to a friend
  • Cons mentioned:
    Band

    Rated 4 out of 5 stars

    Awesome fitness buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this "fitness tracker". Seems weird, but it's such a good product that I don't notice it. I've never had issues with the mechanics of this watch. I have had to swap it out 3 times because there was issues with the band. Inter-changable ones might help someday. Otherwise it is does it's job well and continuously.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second fit bit, a good upgrade, the accuracy of mileage on the treadmill could be better but all else is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch serves its purpose. Watch is on the larger side. Setup was easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product and worth ever dollar spent. Glad my wife bought it for me

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Sleep tracking

    Rated 5 out of 5 stars

    Excellent device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tracking of my workouts and activities. I like that it has a GPS and that I sync it to my phone when I want to track my stats.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    It was a gift for a friend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for a friend. I have one myself and it is a great motivator. It promotes competition between self and others and is a tremendous fitness tool. I wish it was smaller and not so bulky. It can actually be uncomfortable and difficult to pull your sleeve over. Overall the benefits outweigh the flaws.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision I've ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a first timer I truly love this Fitbit surge. It has everything for a person whose losing weight. But do not buy the scale that goes with the Fitbit. It is too complicated to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workout equipment - interactive support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best fitness tracker I have come across - interactive customer support and motivational training tools built in. I live by this device and can't believe I ever lived without it. I strongly recommend this device to others.

    I would recommend this to a friend
  • Pros mentioned:
    Gps, Heart rate monitor

    Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this does exactly what I needed to do measure the heart rate, distance GPS it also calculate treadmill elliptical this is a perfect product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Too Shabby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this item, I thought I wasn't going to like because it was too big. Turns out, it's a perfect fit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé bought me a Fitbit Flex for Christmas a year ago and it stopped taking a charge. I had seen the Surge and immediately wanted one but already had a Flex. Well, when the Flex died I used my extended plan to get a new one...then I paid the difference and upgraded it to the Surge. What a great decision...I love it! I also have an iWatch but the Surge is my "go to" watch when I hit the gym. Great device and very useful. Besides my iWatch I have several other fairly nice watches. But the Surge is the only one I wear every day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my surge!! And the fitbit company is Amazing!! My band broke and they sent me a brand new surge in 3 days to alaska!!! NO CHARGES! WOW!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light, easy to set up and looks classy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas. Since he has retired he has been walking and golfing more. He was very excited to start using the Fitbit Surge. He liked how easy the set up went. He also loves tracking everything. Great gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Surge Super Fitness Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard somewhere they say It's a Fitness Super Watch. After Using it for a month or so, I couldn't agree more. There are many smart watches in market, but if you are looking for Sports watch, yes this is a Best watch available in Market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not grossly overweight I lost, so far, 10 lbs. Started eating better as I log all meals. Watch calories intake vs calories burnt better. Dropped triglyceride and cholesterol counts by 100 (triglycerides) & 50 (cholesterol).

    I would recommend this to a friend
  • Pros mentioned:
    Gps

    Rated 4 out of 5 stars

    Great fitness tracking device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the GPS function and the heartrate monitor. The only complaint was with my first one, the wristband started to split and eventually ripped apart. Fortunately I had purchased the extended coverage and was able to replace the watch. This is my second one and so far the band is holding together.

    I would recommend this to a friend
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