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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 149 reviews

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72%
would recommend
to a friend

Customers are saying

Customers often highlight the ease of use of the Virus Removal Device, with many stating that it is simple to run and effectively resolves virus-related issues. The virus removal capabilities of the device are also widely praised, with users reporting successful detection and removal of viruses and malware that other antivirus programs missed. While some users experienced compatibility issues with certain devices, the overall sentiment towards the product is positive, with customers appreciating its effectiveness and affordability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 149 reviews
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Supercomputer fix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great fixed all of my computers made my slow ones even faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's I gotta figure it out it was easy to follow, it did the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed, Virus removal

    Rated 5 out of 5 stars

    This was a problem solver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a last chance to get my laptop to work and it worked great. It did remove the virus but it did not speed the computer up. I did again a couple days later and it really got back to where it was before the virus. GREAT FOR THE PRICE AND CHEAPER THAN A NEW ONE.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal
    Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Doesn't work on all machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on some computers, but not on others. It cleans out the viruses it recognizes on the machines it does work on, but there is no way to tell before hand if it will work on your machine or not...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fix Me Stick Didn't Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my buddy Dave to help fix his laptop and according to him it didn't work, but he's also mostly computer illiterate, so I gave an average score.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped clean up my laptop. And week later still running smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Virus removal

    Rated 5 out of 5 stars

    #1 Fix/Repair stick on the market!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best off the shelf windows fix stick on the market. It has saved my bacon various times...including with Ransomware. It basically runs itself.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fixit Stick worked Like a Boss.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical at first. I read the other reviews and decided to try it. I had already bought Windows 10 Pro to help with security issues as well as Office 365 but before installing them I knew I had to get my pc as clean as I could. I had bought it May 11,2021 from Best Buy in Springfield Missouri and received it on the 14th. I spent the next few days updating it while packing up to move out of state. The night before I was to move I went to do a change of address online and that’s when I noticed that it already had saved address info on it. The cloud I figured, until it was showing me phone numbers and emails I had never known. That’s when my troubles really began. Bank accounts, credit cards house sale transaction, phone numbers you name it. They were all being hacked during my trip from Missouri to Maryland. 2 pc’s and 3 phones later this program exposed and removed 2 programs used to remote access my brand new pc. It located the files, quarantined them and removed them. It took only a few minutes to plug the stick in follow the directions and restart the computer. Done. Add Norton Gamer 365 with LifeLock and last month’s nightmare is starting to fade. I certainly do recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this. It's so easy. It's basically plug and play or restart. Nice product thank you

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Virus removal

    Rated 5 out of 5 stars

    Works like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this product on an old, slow PC. After going thru the loading process, then locating and eliminating five (5) viruses, my computer is much faster. Not sure if it is good as new, bc it’s so old I’ve forgotten, but it has to be close. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Virus removal

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It found 419 Viruses, Computer is like new in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 3 out of 5 stars

    So So

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did clean out viruses on my main PC. But when I tried to use in on my wife PC and my son laptop, it refuse to acknowledge usb stick. Will call fixmestick. A little disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Useful and convenient virus and malware remover.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you can easily use it at boot up makes it very convenient. It did not solve my problem, only because the problem was the worst type of virus of all: Microsofts Windows Operating System. Their update totally crashed TWO of my computers. Microsoft is the worst excuse for a business anywhere. Even their tech support was of no help.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Virus removal

    Rated 5 out of 5 stars

    I am very happy with this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is like brand new now. I feel like I have a new computer. It made my desktop run faster. It removed a virus and sped the computer up. The fix me stick is a pretty good program and I highly recommend it to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Second Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great second scanner for windows. Does not work on Microsoft Surface Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Easy fix for beginners

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for something easy to use to clean up my laptop and had been seeing this device advertised a lot so I bought one and it did what they said it would do. The more that’s on the computer it does take a while for it cover but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worked great. I am very happy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I feel like I have a new computer. The stick made my laptop ran faster and I feel safer, too not having to deal with viruses, trojans spyware and other malware. Thank you Best Buy and Canada, my files are cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 4 out of 5 stars

    Anti-virus Back-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computers have a primary anti-virus program, but I needed to make sure that it was getting everything. The fix me stick is a pretty good secondary program. It caught a couple of things the first time I ran it. Now I run the stick about once a month.

    I would recommend this to a friend
  • Pros mentioned:
    Virus removal

    Rated 4 out of 5 stars

    Windows

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did pretty good!. My issue turned out I was running windows vista that no longer supports most web browsers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, As it should, Detects & Cleans Viruses from your PC!!

    I would recommend this to a friend
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