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Rating 1 out of 5 stars with 3 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-3 of 3 reviews
  • Rated 1 out of 5 stars

    GARBAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When will they allow no stars on item's because thats what this deserves...DO NOT PURCHASE

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hello,

      Thank you for taking the time to leave us a review. We are sorry to hear that you are not happy with your chair mat. If you would like to get in touch with our customer service team, please let us know and we would be happy to help in finding a mat that is more suitable for you. You can email us at [email protected] or you can call us on 615-208-9697.
      Kind regards,
      Aimee FloortexUSALLC

  • Rated 1 out of 5 stars

    Absolutely junk chair mat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didn't last a week. The edges curl up and flat out looks ugly after the wheels roll across it for a few days. The main worry was the safety problem it created with the curled edges. Some of the employees were tripping on it. Absolute Junk!

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hello,

      Thank you for taking the time to leave us a review on our Cleartex Revolutionmat. We are very sorry to hear that the edges of this mat are curling and creating a trip hazard. In this case, please can we kindly ask that you send some photos of your mat to our customer services team who can investigate this issue further? You can email us at [email protected] or you can call us on 615-208-9697. We apologise for the negative experience that you have had with this mat and we hope that you will still consider Floortex for your future chair mat needs.
      Thank you,
      Aimee FloortexUSALLC

  • Rated 1 out of 5 stars

    DO NOT PURCHASE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY-WASTE OF MONEY I purchased this in September of 2023. The corners of it started curling up within 2 months. this will not lay flat on my rug. I had to replace it by purchasing a new one from Staples. Wasted money on the one from Best Buy!!

    No, I would not recommend this to a friend
    • Brand response from Floortex Team
      Posted .

      Hello Cathy,
      Thank you for your feedback on our Ecotex chair mat. We are sorry to hear that the corners of your mat have started to curl. This isn’t expected. To ensure that this mat is suitable, we advise re-measuring your carpet to ensure that the padding and the carpet is up to 1/4inch. You can measure your carpet thickness using a paperclip and pushing the pin through the carpet and padding until it hits the subfloor, then measure the distance on the pin from the subfloor to the top of the carpet pile. If you would like more information on this, please get in touch with our customer service team at [email protected] or you can call us on 615-208-9697.
      Thank you, FloortexUSALLC

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