Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,199.99
The comparable value price is $1,699.99

Customer reviews

Rating 3.8 out of 5 stars with 10 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

70%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-10 of 10 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality looks great, thd install was super easy, and it works perfectly...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microwave drawer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this and are very pleased with this microwave drawer. We are so pleased that we have purchased the double ovens to match as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A very good replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Fit perfectly into previous drawer type microwave. Priced substantially less than other similar items. Good power level. Have only 2 small complaints, when operating an odor of naptha(?) or similar is noticeable, and needs additional ventilation openings in cabinet to prevent overheating/ shutdown. Would have given 5 stars if not for operating odor.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Great addition to my re-model

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed with the power, look, and functionality of this item. My only issue would be the front handle. I'm not quite sure if it should be used to open and close the unit as it has an open and close button. Not sure if it will cause issues with the drawer motor. Most models that are out there in this category do not have the handle, and they are all made by Sharp as they have the rights on the drawer-style microwave. I like the quick 30sec incrament start

    I would recommend this to a friend
    • Brand response from CTM Group
      Posted .

      Dear JonathonB,

      Thank you for sharing your feedback, and we're delighted to hear that you're happy with your purchase.

      Regarding your concern, please be assured that the handle allows for manual opening and closing without any risk of damage or issues with the motor.

      If you have additional questions, don't hesitate to contact us at [email protected].

      Thank you!
      Forno Appliance CTMgroup

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    The Forno Capoliveri 1.2 Cu Ft. Microwave Drawer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Forno Capoliveri 1.2 Cu Ft. Microwave Drawer in stainless steel has been a great addition to my kitchen. It heats evenly, operates quietly, and the drawer design makes it easy to access and clean. The sleek look fits perfectly with my other appliances, and it’s user-friendly for the whole family. Highly recommend for anyone looking to upgrade their kitchen setup.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 3 out of 5 stars

    Draw microwave

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the open like a draw ! Looks great and easy to work! The bad things about are takes longer to get hot and when you open it you get a lot of steam and that’s a little dangerous because it can be hot ! Not worth the money!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    exceptional price and quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful addition to our kitchen remodel. Solid frame and easy plug and operate, gave anchoring screws and extra handle locking mechanisms. runs great and easy clean operations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong deminsions! Horrible service! Ruined!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this microwave from Best Buy online and customized my cabinets specifically to fit this model based on the dimensions listed on Best Buy’s website. According to the product specifications, the unit was supposed to be 25 1/5 inches wide. However, upon delivery and installation, it became clear that the microwave is actually closer to 23.5 inches wide—significantly smaller than advertised. As a result, the microwave does not properly fit the custom cabinet space, which was built based on the incorrect specifications. Despite this error originating from Best Buy’s website, I was only offered a $200 credit. This is unacceptable, as my custom cabinetry has been permanently altered and damaged. To make matters worse, I had even scheduled a Best Buy technician to measure the opening before the cut was made—adding to my frustration and disappointment. I have furnished my entire kitchen and laundry room with brand-new appliances from Best Buy, and this is how I’ve been treated—as if my time, investment, and trust don’t matter. I am extremely disappointed with both the lack of accountability and follow-up, as my calls have gone unanswered. I expect a full resolution to this issue, not a partial credit for a mistake that has caused irreversible damage to my home.

    No, I would not recommend this to a friend
    • Brand response from CTM Group
      Posted .

      We’re very sorry to hear about your experience and understand how frustrating it can be. Please email your information to [email protected], and we will process a refund for the unit. We look forward to resolving this issue for you as quickly as possible. CTMgroup

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent micro. Installation was easy would highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Forno Microwave

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation support from BestBuy was inadequate. Microwave started making noise while on action in less than 2 weeks. Not using it and waiting for a service!

    No, I would not recommend this to a friend
    • Brand response from CTM Group
      Posted .

      Hello,

      We are sorry to hear that the installation service provided by Best Buy was not adequate. We invite you to contact us directly at [email protected] so that we can quickly assist you and help resolve the situation.

      Thank you and have a great day! CTMgroup

  • Customer reviews from Forno Appliances

    User rating, 4.7 out of 5 stars with 3 reviews on Forno Appliances .

    See all Forno Appliances reviews
Sponsored