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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 7 reviews

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71%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Gen 5e Smartwatch 42mm Stainless Steel Mesh. However, some customers have concerns about the battery life, with comments indicating that it may not last the entire day.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-7 of 7 reviews
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved Fossil. This is the 2nd one. I had the first for about week and it kept restarting, killing the battery in just a few hours. I really enjoyed the features before the issue so I returned it and ordered it again. This time it is great! I love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Notifications
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Useful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this and I was concerned that I wouldnt use it. But it has definitely come in handy. It helps me keep up with my alerts while I'm busy. The battery does die by the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Really nice design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also far great product. I gave this to my wife for Christmas and the setup was quick and easy. The design is great and my wife loves the comfort and the appearance of the watch.

    I would recommend this to a friend
  • Pros mentioned:
    Needed apps

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent watch my sister loves it Definitely recommended. All the apps that I need.

    I would recommend this to a friend
  • Pros mentioned:
    Attractive, Good size

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful watch and has lots of useful functions. It is a good size and easy to read. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Music control, No seconds hand

    Rated 3 out of 5 stars

    Nice but would not buy again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my wife. She works in emergency medicine. Great price. Nice look. No problems with the order. Got it working. Now, here's why I wouldn't buy it again. Being in 911 medicine, she needs a seconds hand. No problem, this watch has hundreds of faces, right? Problem: every 2-3 seconds it dims, the custom face with the seconds hand goes away, and you get stuck with the dimmed standard clock with no seconds hand. No way to take a pulse, respiratory rate, or anything. Next, music. Got Spotify. Won't play on the watch. This watch only acts as a remote control for your phone. So if you jog, bring your phone. These usability points are important. For these reasons I wouldn't buy this again. However, if these aren't important to you, this is a decent price for an attractive smartwatch.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Charging problems, Malfunctioning

    Rated 1 out of 5 stars

    I would not recommend this product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but issues since the day i bought this watch. The battery life was an issue since day 1. I sent it in to get looked at and they said there was nothing wrong with watch or charger. I continued to have battery issues but just dealt with it, it lasted about 10-12 hours a day. At times i needed to restart the watch bc it was not functioning properly. I have had it less than 1 year and now it wont even turn on. I am still waiting to hear from customer service and it has been 4 days. For the cost of this watch is should function appropriately and the battery should be able to last for the whole day. There were also plenty of times i had the watch on the charger and it wouldn't charge and i woke up to a dead watch.

    No, I would not recommend this to a friend
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