Customer Ratings & Reviews

I gave Freedompop a shot, but it wasn't working out for me. They use the Sprint network and Sprint has very poor coverage where I live. After signing up for a yearly plan for $79.99 I kept getting this one cent charge once or twice a month as an "account maintenance" charge. After three months I canceled and went with Cricket Wireless and ported my phone number over to Cricket. Since I canceled the FP account those one cent charges stopped. The next year they charged me for the yearly service again. Again I canceled the service. A year later they charge me $116. My credit card company warns me of a possible fraudulent charge. I check FP website and find they still never canceled my service, They canceled my yearly $79.99 plan and, without my knowledge, put me on a more expensive monthly plan. I've disputed the charge with my credit card company and locked my credit card. Freedompop will work if you have good Sprint coverage, but refuses to let you cancel an account. I liken the company to a blood sucking leach. I recommend Cricket. Never had a problem with them. If that last $116 charge doesn't get reversed I'll be reporting FP to the BBB, Consumer Affarirs and the Attorney General.

Existing FP user for several years. Tried to activate this 12-month prepaid card, FP activation site shows 3 plans to pick, but my plan/sim is already selected and paid for, what the heck? And after picking it asks for CC number and more money. Call FP for help, she took down all info, but before activating asks for $10. She said it's for activating via this service call, even though there's no way to do online. Very disappointed!

It's less than 5 dollars a month! Team this up with your old phone and you have real insurance. It runs on ATT so if you have T-Mobile or sprint on your other phone, coverage will be better in spotty areas outside of town.

Get the sim pretty quick, and it is also quite easy to activate! The preloaded 1GB data is great for casual usage with google voice. The website is also friendly to use. Recommended!

FreedomPop seems too good to be true, and frankly, it really is. You get unlimited talk, text and a GB of data every month for under $5 if you purchase the year in advanced. Now, you do need to keep a card on file with them incase you go over that GB, but if you stay under it, you'll never see a bill in the next 12 months. It's spectacular service on the AT&T network and data speeds are stellar. I'd give it three thumbs up if I could, but since I can't, it's just five stars and a ton of cash in my pocket.

FreedomPop offers terrific service at an incredible value. This service was so simple to setup and I'm pleased to be set for a year! I highly recommend FreedomPop.

I really like the ideal of these new Freedompop products. They are truly prepaid and are of great value. Easy to track spend and manage budget.

You pay once and you're set for a year. On iOS you install the sim, download the app, login, and in a short time you are up and running.

I have this as my secondary number sim. I use for social and get extra data through offers on the freedompop site. love it!

Just use its data, until now works great given such a low price for a whole year!

Has a few bugs but works great overall and amazing for the price.

It’s really a good plan that cost less money per month.

It really hard to get the signal, and hard to installation and the FREEDOM POP customer service is really not that good.. such disappointed. BUT 5 stars for BESTBUY customer service, they that me return for full price for this trash!

45 dollars for the whole year....wow...was using the service for free for the past year and it worked well for me. Now a whole year for an amazing price...Thanks BB.

Do not underestimate because of cost, you will be happy with FreeDom POP,

My account was deactivated in 2017 and they started charging my card over a year later. Stole over $200. Do not do business with them. Very shady company they will not return my money only 40 bucks. Oh and you cannot talk to them on the phone they are not aloud all business is done in emails.....

Don't sign up for it because they will charge you long after you canceled. Impossible to reach anyone by phone and you have to pay for actual online support.