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Customer Ratings & Reviews

Your price for this item is $369.99

Customer reviews

Rating 4.5 out of 5 stars with 360 reviews

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94%
would recommend
to a friend

Customers are saying

Customers are satisfied with the 12,000 BTU Window Air Conditioner's cooling capabilities and ease of installation. Many appreciate its energy efficiency and the convenience of the remote control, while some find the unit to be a bit loud. The price point is also frequently praised. A few customers noted the weight of the unit as a potential challenge during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 360 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    kept my bedroom and bathroom cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept my bedroom nice and cold, which my bedroom is a nice size, it has my cal king bed, a 9 drawer dresser with mirror 2 night stands T.V. and vanity with lots of room to walk around, and my bathroom cold which is also nice size, double sinks, garden tub and a separate shower, these 2 rooms are directly in the sun with no shade, so yes I would recommend this ac.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The air conditioner fits well, cools a large size bedroom and is fairly quiet. I would recommend this product to others. It fits well in a standard window and the water drains and evaporates well to the exterior. So far I have not had any issues with the cooling capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Installation

    Rated 4 out of 5 stars

    Wors great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy instal. Its easy on the electric bill too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good A/C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these last year and it works like a champ. So I bought another this year for the living room. Only a couple minor gripes.... 1) I don't believe you can hook up a drainage hose to this a/c. It would be of great benefit to me. 2) Last year I bought the same size a/c, 12k btu, and I thought it came with a remote with temp sensor. It didn't. This year I saw the remote on the package so I was excited....but it's not a temp sensing remote. Just a normal remote if you're too lazy to actually get up and change something. Pretty worthless. My own fault for not memorizing model numbers and their features. Employees there aren't of much help with a/c units, I'm sure cause they only carry them a handful of months here in Saint Paul, MN and don't get trained on them in that amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great A/C unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this specific model after reading other online reviews. There is a slight difference in the models from the manufacturer (FFRE1233Q1) and the ones supplied to Best Buy (FFRE12B3Q1). The enhanced remote is replaced with a more basic one. No remote thermostat sensor, no lcd etc. I'd say it's worth the lower price for features that would otherwise be used rarely. It does a great job of cooling my apartment main dining and living area even on eco-mode. I also have a rotating fan circulating the air down the hall and into an office and bedroom which doesn't keep it as cool but it helps so I do not have to run another 2 units in those rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fridigaire-12,000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a little bit noisy but the quality is good it gets cold fast

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Makes the living room super cool!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great AC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this ac for the hot summer that WA is experiencing and got to say it does the job, the only thing is that it does draw a large amount of power so make sure to have a dedicated socket just for the AC or it will make many of your electronic to turn off and on, this was to be expected do to the cooling power. HAPPY CUSTOMER.

    I would recommend this to a friend
  • Pros mentioned:
    Energy efficiency, Remote control

    Rated 4 out of 5 stars

    works well ,quite ,saves enegy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well ,quite ,saves energy ,the remote works well

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Installation, Remote control

    Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my bedroom super cool within minutes...the remote is fantastic for when you dont want to get out from under the covers! Good value for the money...easy to install in window...friend had it bolted in window in 10 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great ac cools my room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac works great and easy to install cools and quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arctic Blast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12,000 BTU air conditioner replaced an old 8,000 BTU model that was dying. What a difference! I used to have the 8,000 model running from 10AM to 10PM non-stop. Running all day it still did a mediocre job. This new 12,000 BTU model CRANKS OUT the cold air! I'll run it for a couple hours and then turn it off for a couple hours because it gets downright chilly in the large room (about 500 sq ft). One issue that I should clarify concerning dimensions. The website states that the air conditioner is 19" wide. The box indicates that the window opening needs to be 23" wide. That threw me! The metal box housing the air conditioner is indeed 19" wide. The 23" is needed for the plastic panels that fill the open widow space on either side.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. It coosl more Sq ft then what is stated on the box. It as been running non stop and really puts out the cold air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Remote control

    Rated 5 out of 5 stars

    Good Value and easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working great and has a remote. Cooling very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great price and cools great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many different types of units, but not one has ever lasted or cooled as good as this brand!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    Brrr ice cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little loud when fan is not on low. Keeps a large room cold and comfortable. Have the remote never used it . Easy filter to change and clean. Con-Heavy when lifting to put in window.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Energy efficiency

    Rated 5 out of 5 stars

    Great Air Conditioner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner after much research. I decided not to use my "electric hog" central and try this efficient unit to cool my house. So far it is doing a great job. My entire 1st floor is cool, even when temps have been in the upper 90's. It is very easy on the electric, too. I am saving a lot of money using this instead of my older central unit. I definitely recommend this to all.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    good a/c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    name brand, lite weight, easy to install. real cold air

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Has many useful settings and easy to operate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and was on sale. Needed the extra cooling for a large area and with the programmable options it only runs when needed. Can set it up and leave it on and does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Cools room quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turn it on and within 30 minutes the room in cold...Bought this to cool two room Bedroom/living room...works well but the energy mode likes to shut off to quickly. Probably because of where I have the unit placed. Next season I will place it in a better direction.

    I would recommend this to a friend
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