Customers are delighted by the features of the 13" 33 lb Freestanding Stainless 3-in-1 Icemaker with Water Dispenser. However, some customers reported issues with the ice maker, noting inconsistent ice production and occasional unintended ice dispensing. The ice maker's performance did not always meet expectations. Further improvements to the ice-making mechanism may be needed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Dripping
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine continues to drip. I have tried to figure out why.
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello ReggieC, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire - 13" 33 lb Freestanding Stainless 3-in-1 Icemaker with Water Dispenser . We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Rated 1 out of 5 stars
So disappointed
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Water is always dirty no mater what you do. Disgusting do not buy read the reviews its not hit or miss its a 500$ piece of junk.
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello Jason, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 13" 33 lb Freestanding Stainless 3-in-1 Icemaker with Water Dispenser. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Rated 1 out of 5 stars
Disgusting
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No matter how many times I try to clean this machine from the time I've bought it, the water comes out dirty with all types of dirt floating in the water. There's no way to open it to clean it from the inside so I'm just stuck with nasty water no matter how much I try. Please do not buy this!
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello Matthew, we appreciate your feedback and would like to apologize for your recent experience with the ice maker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
Rated 5 out of 5 stars
Ice maker
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
After trying 2 by GE we splurged on this one. I am so pleased. Love the crushed ice feature we love that. Also 2nsizes of cubes. If i had any complaint i would say the directions about use could be a little clearer, but reread and understand it mow.. i had crushed ice everywhere, lol. My fault i got too anxious.
I would recommend this to a friend
Rated 1 out of 5 stars
Can Not Recommend
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed with this purchase.
Quality is poor. The unit is not insulated enough so the Ice constantly melts which means if the Ice does not melt together and jamb, when it comes out the ice is soft and not good quality ice.
The unit is physically Big, heavy, loud, and the plastic outside looks cheap.
The installation/setup manual was terrible and lacked details of water hook up.
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello Vince, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 13" 33 lb. Freestanding Stainless 3-in-1 Icemaker with Water Dispense. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
good machine but......
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
its a great little machine very convient the only reason it didnt get five is, it does just randomly drop a cube out if it gets too full so i recommend keeping a glass under the cube side at all times just in case but its very nice other than that.
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Water cooler not a ice maker
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
No way the machine produces the amount of ice it advertises.
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello user934982, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 13" 33 lb. Freestanding Stainless Steel 3-in-1 Icemaker with Water Dispenser. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations.
Rated 1 out of 5 stars
Not worth the money
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this machine about two months ago and ever since I got it the ice and water tasted funny no matter what I do to clean it
No, I would not recommend this to a friend
Brand response from Curtis International Ltd.
Posted .
Hello TashaC, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire - 13" 33 lb Freestanding Stainless 3-in-1 Icemaker with Water Dispenser. We pride ourselves on our high-quality standards and regret that our product did not live up to your expectations. For parts and warranty support, please visit https://www.curtisint.com/product-support, email [email protected] or call 1-800-968-9853.
Customer reviews from bestbuy-ca
User rating, 1 out of 5 stars with 1 review on bestbuy-ca.