Customer Ratings & Reviews

Wanted to replace an upright 30some year old freezer that was given to me. The door handle was broken off and I had to use a child lock to ensure the door stayed closed as sometimes the rubber seal did not hold. Freezer iced over requiring having to empty and defrost every year which was a pain. Saw this freezer in Best Buy on sale. It is smaller cubic inches but was big enough for me. Price was very reasonable with free delivery and they hauled off my old freezer. The best part is no ever having to defrost to remove frost ice build up. And no worries about the door coming open and my food getting ruined. It runs quietly and is perfect size for me.

I was so excited to finally buy an upright freezer. We thought we did our research and so selected this Frigidaire. The ordering process through Best Buy went smoothly as did the delivery. The problem is the freezer. There are grommets that are needed in order to keep the shelves from slipping and falling; these were not delivered with the freezer. I didn't realize the problem until long after the delivery truck was gone. I called Best Buy and they did not have the grommets nor were they able to get them. I called Frigidaire and after several phone calls, they sent me grommets: the incorrect grommets. (The booklet that came with the freezer clearly illustrates the grommets and how they should be placed on the shelves.) Again, I called Frigidaire and because the Customer Service manager was tired of dealing with me, she told me that the shelves in my particular freezer did not use grommets! Next came the appliance people who came to the house and upon seeing the shelving said that the grommets were absolutely imperative to keeping the shelves in place. After many attempts to obtain the grommets, they reported that they, too, were unable to find these parts. The freezer has been returned to Best Buy. It took almost a full month of frustration trying to get these simple parts that ended the whole thing. Don't bother with this model or any other that has shelving like this.

After researching for a small and reliable freezer for our garage, I came across the Frigidaire 13.8. This freezer is quiet even though it's in our detached garage. It's small but roomy for a 14 cu freezer. Best Buy delivery was great and courteous. It's almost 30 days since I have this freezer and happy with purchase so far.

looks great & has so much storage space . the frost free operation is really great so we wont have have to go though that awful process again . this was a wonderful buy at super price

My wife and I were looking for a small self-defrost freezer, and this Frigidaire filled the bill. It's quiet, good looking, and maintains zero degrees easily. It is as efficient as a slightly larger Energy Star freezer.

Good features. As another review said, seal is really tight and door is difficult to open. Freezer kept moving when I pulled door open. Finally put some wood betweeen base and baseboard to prevent the freezer turning every time I had to forcefully open freezer. Otherwise fixed door shelves, limited items fit due to height and width restrictions but it is adequate. It has a light at bottom to indicate feeezer is working. This is good option but since the freezer runs noisy, you know when it is on. Also has a lock option. All in all, for the price I think it is good. I just purchased it 1 week ago and it is full.

We are empty nesters now so I was looking for something smaller and more economical. Got this freezer on sale, movers were very good and even pointed out a scratch on the door caused by the manufacturer. Best Buy sent us a gift card for the scratch. So far no problems.

Excellent supplement to our two drawer fridge freezer. We did not have enough space and we kept loosing stuff in the bottom of the drawers. Now everything is in plain view stored in large containers that fit the shelves. I recommend adding a shelf. Its a $35ish option.

I love this freezer. After shopping around for a freezer for two months I decided to go with this one. The reason I picked this one is because I love the size. It not to big not to small. But it’s deeper then freezer that are bigger in size. That was my main reason why I bought this one. It is loud but I would assume you will hear some type of noise from any freezer.

ordered this for my mother-in-law to replace a larger chest size freezer! this is just the right size and easy for her to get her food when she needs it!

This product freezes fine and has plenty of space. However, I am surprised by how loud it is. Fortunately we have it in the garage. I think that it is too loud to have inside the house.

We have only had the freezer a couple of weeks but we are happy with it so far. The only complaint that I have is that it is kind of loud. But it is not in the main part of the house so I can live with that. It looks nice and keeps food frozen. That's good enough for me.

The overall size is ideal for the spare freezer need. The storage capacity is adequate and the floor pace needed is minimal. The frost free feature was a must. The door shelves and the main box shelving are well placed and sturdy. The interior lighting is excellent.

This freezer is the same brand and similarmodel to one previously purchased 9 years ago, that performed well. It is the right size for my needs and was available for quick delivery.

I bought this freezer to go in my garage so I'd have room to freeze food items I use all the time when they are on sale and so much cheaper. I also use it at holidays for extra storage. It made some very odd, loud noises when I first got it, but after a few days it settled down and seems like the perfect solution - not too big or too small.

We have had this unit for about a month and so far we like it. Only issue is the description says "which features 5 built-in shelves" this is not true there are spaces for 5 but only 3 wire shelves and the bottom of the Freezer

Nice freezer. No problems.... Control for temp. is in rear inconvenient, you must move food to get access if necessary. Keeps temperature at consistent level. Freezes fast. The only reason I gave it 4 stars is because interior was smaller than I expected. I replaced it with a freezer of same cu. ft. Delivery men were excellent.

Our freezer is stored in our basement and works great. It runs quietly, keeps our food frozen, provides lots of space, and with its upright position, allows for very easy organization and viewing of all products stored inside. Great value.

Has everything one could want in an upright freezer. Very cold, and frost free. No maintenance to worry about. Nice fit and finish. Could not have gotten one like this at twice the price.

This freezer works great. I love the indicator light below the door and the locking feature on the door. Very spacious and fits in my space better than traditional deep freezer.