Customer Ratings & Reviews
- Model:
- FRFG1723AV
- SKU:
- 6486389
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, especially its size, overall performance, and capacity. Many customers love the design and appreciate the quiet noise level and easy-to-adjust temperature controls. However, some customers have expressed concerns about the freezer lighting.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the exterior color and smudge proof feel, not as hard to keep clean otherwise good refrigeration
I would recommend this to a friendEasy Use Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Am very pleased with fridge. I had a side by side for many years but find I like the French door model. I can see what I have in the fridge much easier.
I would recommend this to a friendReplacement Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation guys were great, dissapointed that there is no area to keep butter like old unit.
I would recommend this to a friendVery disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item never arrived, I purchased in store with delivery scheduled for the next week. The delivery date arrived and passed, don’t bother calling customer service, although friendly enough they aren’t really connected to the store and have limited information. Seems the item was back ordered and not available for weeks. Best Buy did refund however they are still asking me to provide a review :(. One star is too good.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about your experience with the delivery of your item. It’s frustrating when an expected purchase doesn’t arrive on time, and we understand how disappointing it can be to encounter limited information from customer service.
We appreciate your feedback and will share it with the team to help improve communication and delivery processes for future orders. Thank you for letting us know about this situation. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Great Salesmen!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Other than numerous problems with scheduling delivery & connection of water line we were happy, The two salesmen that we worked with-Ricky & Ron were excellent-very considerate & professional!!
I would recommend this to a friend- Cons mentioned:Freezer lighting
You get what you pay for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Low cost fridge. You get what you pay for. Frozen section not adequate. Bought because of size and space it had to fit into.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Dave. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's Perfect!!!!!! Thank you for the great customer service!!
I would recommend this to a friendNot the bedt
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker works very slow to keep up for us and there’s only two of us. Top part is small and hard to spread things out to easily find them
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback! We’re sorry to hear that the ice maker isn’t keeping up with your needs, even with just two people in the household. We understand how frustrating it can be when it takes longer to produce ice than expected. We also hear your concern about the top compartment being small and difficult to organize. Your input is valuable, and we’ll be sure to share it with our design team to improve future models. In the meantime, if you need any assistance regarding your appliance, you can reach contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Frigidaire Side by Side.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and the delivery men were excellent. Thank You.
I would recommend this to a friendLike this style fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely in our space but is more compact inside than expected. Compresser makes more noises than my LG.
I would recommend this to a friendLove it!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with this refrigerator. Loths of door space makes it east to store small items so they don't get lost
I would recommend this to a friendService
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service will definitely go to Best Buy again
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seal on left door , hits the right door when right door is shut first
I would recommend this to a friendQuick online purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online purchase was completed with ease. Delivery came as scheduled.
I would recommend this to a friendRefrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and value. I had excellent experience online and delivery went smoothly.
I would recommend this to a friendGreat Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! You do have to guide the left door in a track so people with small kids might not like it.
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fair price, great delivery,+delivered on time no problems or issues with delivery or fridge
I would recommend this to a friend- Pros mentioned:Size
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has less space than Kenmore Elite we had before. It is the best choice for small spaces. It does the job.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Galinaqt! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are glad to hear that you like the features of your French-door refrigerator. Please know that we value all feedback as it can help with future products to come. Knowing what is most important to our family only helps us design more products with a better understanding of your needs.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
- Cons mentioned:Freezer lighting
Just okay
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer section does not seem to be working properly. Food is not frozen.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there, KevinS. We’re sorry to hear this has been your experience with your refrigerator, and we thank you for bringing it to our attention. Your experience is generally not the norm, and we would like to gain a little more insight. At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! Best regards, John.
Easy organization
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The layout and design of this unit is perfect. The multi level freezer drawers are great for easy organization.
I would recommend this to a friend