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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 629 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the 17.6 Cu. Ft. Counter-Depth French Door Refrigerator, especially its size, overall performance, and capacity. Many customers love the design and appreciate the quiet noise level and easy-to-adjust temperature controls. However, some customers have expressed concerns about the freezer lighting.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 629 reviews
  • Rated 2 out of 5 stars

    Never buying from BesBuy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok fridge. more dissatisfied with BestBuy's services.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello ZachK,


      Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      - Owen Frigidaire

  • Rated 1 out of 5 stars

    No Service for manufacturers warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The door shelf fell off!! The piece that the door shelf attaches to appears to have broken. I have now been on the phone for 2+ hours and I still have no one coming to repair this.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello. Thank you for taking the time to bring this to our attention. This is not the experience that we expect our customers to receive. We would love to have a closer look into this matter. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Frigidaire

  • Rated 1 out of 5 stars

    Please don't.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give it 0 stars I would. It never made ice, water freezing on bottom of freezer. Finally just quit working. I have had it a week!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Natalie! We apologize that this has been your experience with your refrigerator for such a short time. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Rated 1 out of 5 stars

    Problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both parts of this refrigerator froze. Ice maker caused water on the floor. Exchanged for another manufacturer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Judith.
      We're saddened that you exchanged your appliance. We hope that you can provide us another chance to provide you amazing service. -R'Shaye Frigidaire

  • Rated 1 out of 5 stars

    Frigidaire

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service with Best Buy, if you would like to avoid a headache do not purchase anything with a delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frigidaire Counter Depth French Door refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this fridge. I really like the freezer on the bottom.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works great and its smaller size for French Doors, is excellent size for a condo

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Frigidaire Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Frigidaire refrigerator. The design allows for less bending over and reaching into back of unit for everyday needs. The ice maker is great and in a handy position in the top of the large freezer compartment. Lighting in the unit is excellent for viewing all our favorites easily. The doors hold everything from large milk jugs to wine bottles and are so handy and less disruptive to the flow of our kitchen space. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Hope this lasts as long as my last one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Frigidaire refrigerator that lasted 36 years! They earned my trust. So far after about 2 months absolutely no complaints with this new refrigerator. Fit and finish are quality, quiet compressor, good storage. Install team was quick and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little smaller than a thought, but very happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frigidaire Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator, prefect size, measurements is just what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge better than Samsung highly recommend wife love it also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Retire

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very large and beautiful. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling System. Nice color and inside light. Excepcional ice maker

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice basic frig. It would be nice if it had a water filter, but I guess I knew what I was getting. I’m also having a hard time moving the containers on the door. Overall, it’s a nice frig.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer lighting

    Rated 5 out of 5 stars

    So happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! So much better than the one I had before. To have the French door opening fits the kitchen so well. The interior light is nice and bright. The only thing I would have liked to add is a light in the freezer. Best buy I made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator and don't know why I didn't get it sooner! It fits perfectly in a small space but has wonderful storage space in both the refrigerator as well as the freezer. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old refrigerator went out after 17 Years. Wanted something nice that would fit into the available space. This refrigerator checked all the boxes.our overflow refrigerator is a Frigidaire so is our standup freezer. They do what they need to do and they last. Always been happy with them.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great lots of storage space for freezer & fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator my my kitchen look elegant

    I would recommend this to a friend