Customer Ratings & Reviews
- Model:
- FFTR1835VW
- SKU:
- 6369428
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18.3 Cu. Ft. Top-Freezer Refrigerator for its spaciousness, affordable price, and efficient use of space. It is well-liked for its cooling performance, durability, and design. However, some customers have concerns about the noise it makes and the occasional difficulty in closing the door.
This summary was generated by AI based on customer reviews.
Frigidaire refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good unit to have in a hospital setting, reasonable price
I would recommend this to a friendBuyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was right on time. Perfect for our break room.
I would recommend this to a friendFrigidaire
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 10 months my Frigidaire top freezer refrigerator quit working. Frigidaire is not easy to get my refrigerator fixed it’s 17 days and still not fix. Best Buy will not help because they it’s under warranty so what do you do. Keep calling everyday I don’t know how Frigidaire stays in business when they make a appointment for you if they don’t show that’s between you the the service people they don’t even notify you they aren’t coming they just want to make another appointment. they are not concerned to help get your appliance fixed
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Bat1954. Thank you for sharing your feedback. We're sorry to hear that you're having a hard time getting assistance. We understand how important it is to have your unit repaired and returned to good working condition. We would love the chance to see how we can help. Please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET. ~Ruth
- Pros mentioned:Capacity
Frigidaire Refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator for the price. Spacious and easy to adjust panels.
I would recommend this to a friend - Cons mentioned:Noise level
So noisy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy with this fridge it makes so much noise it’s just terrible. I don’t know how long it’s even goin tot last my all the noise
No, I would not recommend this to a friend recieved defective fridge.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cooling power goes on and off to main refrigerator. The knob adjusting the temperature is defective. Trying to get a replacement
No, I would not recommend this to a friendDo Not Buy This Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the worst product ever purchased. Less than 2 months after using this refrigerator, it became malfunctioned and stopped cooling and freezing. It turned into a hot chamber instead! Lots of money was lost due to perished food items. Save yourself the hassle and trouble, and avoid this refrigerator at all costs!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, BestBuyer! Thanks you for sharing your experience with us. We are sorry to hear that you have not had the best experience with your refrigerator. We would love to see how we can turn things around for you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Disillusioned in Jersey
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Frigidaire (18.3 Gray) refrigerator was delivered at the end of January 2023. It immediately began to leak freon and was returned in February. If given the choice, I would have given the refrigerator zero stars. I cannot in good faith recommend the purchase of this appliance to anyone.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Disillusioned! We regret hearing about your experience with this unit so early on. Thank you for bringing this to our attention. We want to let you know that consumer satisfaction is of the utmost importance to us here at Frigidaire. We'd love the opportunity to earn back your trust! Please reach out to us via live chat or by phone at 1-800-374-4432. Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Sincerely,
Lauren
Piece of cheap junk
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was purchased on 6/11/2022 and here it is freezing up on 2/19/2024. It an $850 piece of junk. I bought Frigidaire thinking I was buying quality that would last. It is not.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Harry. We sincerely apologize for the trouble you've been through. We always strive to provide the most reliable products and services to every consumer. We want you to know that we are here to help with any possible options we have. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
Buyer beware
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware. Broke week 1. Existing manufacturer recall for wiring harness yet bestbuy is still selling them. They did however allow me to make an exchange for a different fridge past my return window so props to best buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear this happened with your new refrigerator, Mushruum. This is certainly not the norm and never the experience we’re striving to provide, so we’re glad everything could be exchanged for you. Looking further into this, there are no recalls on the wiring harness or this refrigerator. If we can answer any questions about this or if you ever need any assistance with one of our products, know we’re here to provide support through the Live Chat on our website or our Customer Support line at 1-800-374-4432 (M-F, 8:30AM-8PM EST). ~ Margaret
Shame
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute nightmare. So many problems that I exchanged it within a month of purchase. Fridiaire should be ashamed of themselves and I truly mean this
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, John. We're sorry to learn that your experience with our company and products wasn't particularly satisfying. We regret that we were unable to meet these objectives for you because we want to provide the best service to our owners. We believe we can resolve any issue. We hope we can have the opportunity to make things better. Please contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Refrigerator would not cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were delivered a refrigerator that would not cool, a certified Frigidaire repairman stated the compressor was not functioning.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, RandyS! We are disheartened to learn that this has been your experience with your appliance. This is definitely not the ownership experience we are aiming for you to have. Although we do our best, no manufacturer can guarantee repairs will never be required or if a failure may occur in the lifetime of the appliance with any of their products. If you're needing assistance with the repair process or have any concerns we may be able to help with, please contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Totaram Mahabeer home owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never work, lost all my perishable in the freezer and all the food in the. Refrigerator.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Todo!
We're truly sorry to learn of your experience with your refrigerator. We want nothing more than to see how we can best assist you and your family. At your earliest convenience, please contact us directly by chatting with us at www.Frigidaire.com or calling us at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8 pm EST. -R'Shaye
Defect item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied with my purchase. Not a month since I purchased my refrigerator and having problems with it
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, MargaretC. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
Selling not new but used,lying to customers
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a used or refurbished refurbished, piece of junk!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, RobertD. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
- Pros mentioned:Design, Overall performance, Size
Perfect for small family
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, with even cooling and energy saver features it’s suits our needs. No door handle makes it look modern, also price was reasonable. The delivery was also hassle free.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Great refrigerator for the prize
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my purchase, lots of space and work very well
I would recommend this to a friend - Cons mentioned:Noise level
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is exactly what i was looking for and needed. It is small but big on the inside. I have had it for almost a month now and only thing i would say is that it is a little noisy at times.
I would recommend this to a friend - Pros mentioned:Overall performance
Satisfied Customer!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product!!! I"m really enjoying my refrigerator.
I would recommend this to a friend - Cons mentioned:Door operation
FUNCTIONAL DISAPPOINTMENT
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.*FUNCTIONAL PROBLEM* Door was reversed by delivery guy's as requested when delivered. After about a month, refrig bottom door catches half way through closing and then the bottom hinge makes a big popping sound, VERY ANNOYING! Visual inspection while observing closure doesn't identify where's it's catching. W/O and before taking the door off, and/or apart for further resolve, BB, what's the resolve for this issue?
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
