Customer Ratings & Reviews

It's large , I like the light , you can see everything really good , also the sale price was great , I 've had about a month , works great.

The delivery people were very good. The freezer has quite a bit of room. It is very easy to use. The only recommendation I would make is to have an alert if the door is left ajar as it is very hard to tell if it is closed tight since it doesn't have a lock on it.

We have now had this 20 Cu Ft standup freezer for over 2yrs and have found it to be excellent. Storage space is better that our old freezer and the on light on the bottom is a nice signal that there are NO problems. Highly recommended.

Great freezer. Very spacious. Took several shopping trips to fill so it didn't slide across the floor when we pulled the handle! Adjustable shelves a plus. Wish the door auto close feature worked better, but it does work somewhat. Very Quiet alarm.

Researched a lot of upright freezers to replace my recently dead 15 cu foot 47 year old Kenmore chest freezer. Decided this 20 cu foot model fit the bill. You need a larger upright to hold the same amount as a chest because interior space isn't as efficient. This model came with 4 sturdy, height adjustable wire shelves, 5 door storage bins, and a large wire storage basket. Has a visible power light to let you know it's running, easy reversible door, auto door close up to 5 inches open and an open door alarm if the door isn't closed (open more than 5 inches). It's frost free and also Energy Star to save on electricity. These ticked all my feature needs. One problem- not one reseller had it in stock. Turns out that Best Buy was the only one that could deliver one before all my frozen food defrosted. I had to keep the dead chest filled with dry ice for a week to the tune of over $100 until the new freezer showed up. But to Best Buy's credit they came through with spot on time delivery as promised, installation, and old freezer cart away. As for cost- a big win here as Best Buy's price was the best I could find too.

Our freezer almost 20 years old went out suddenly. It was full of exotic meat, elk, gemsbok, etc. we needed something fast. We got on the phone with Best Buy representative and he found us a Frigidaire freezer which was the new version of our old freezer. Works awesome.

This is my 2nd Frigidaire freezer, only larger. Quiet, efficient, lets you know if you didn't close the door properly and it really makes a great seal; price was reasonable. I do recommend getting the 'garage ready' model as it is made for the extremes in temps.

Very happy with my purchase. Great size. Love the green light showing its working and none of my food is going bad.

Huge Freezer! I upgraded from a 5.0 Cu ft chest freezer to this, and wow what a difference it makes. Perfect for large/growing families, and easy accessible vs a chest freezer that you stack food on top of each other. Rolls with ease when you get it, very easy to move before you adjust the stoppers. Great feature.

It is tall and slim so it takes up less room. Very quiet on the outside and bright and roomy in the inside. I like the green light under the door that lets me know the door is closed and that there are no issues with power.

So far so good but for any appliance company to not warranty their stuff longer than they do, it doesn’t give me much confidence that this will last like my parents old 25+ year old freezer has. And my last purchase for a previous freezer didn’t even last 5 years, so I sprung for the 5 year Best Buy extended protection plan. Still, would be nice for a company to not exploit the “planned obsolescence” quite so much considering how expensive everything is these days. Make major appliances last and offer minimum 5 year warranties standardly, not 1 year warranties.

So far we have been very happy with this freezer. It has a lot of space. One reason we purchased this unit was our last deep freezer was a Frigidaire and we loved it. We were also looking for one that had wire shelve not glass. I love how you can more the shelve highs to what is needed. I also liked the green light on the outside of the unit to let you know it is on and working.

I am very pleased with my Frigidaire Upright Freezer as it is very quiet and holds its temperature in this hot summer as it is located in my garage.

arrived exactly as stated and works great! I am very pleased with the freezer.

Freezer works great. Had some issues with the first one delivered and customer service wasn't able to set up delivery that day so it was very inconvenient. But product itself is good.

Basically brand new other than dent in the door. Its a freezer, not a piece of art. Plenty of room for a half hog, quarter beef, and leftover beef from the previous year.

I like that this is 20 cu. ft. It is bigger than my old freezer. BUT, I loved my old freezer. The new freezers don't have locks. Hate that none of them have locks. I don't like the basket in this freezer. Cannot hold as much food as my old freezer did. Do really like that it has so many shelves on the door.

First one the interior light went out within 25 minutes. The second one the interior light went out within 30 seconds. Obviously an electronic issue. We decided to keep the freezer because it's such a pain to unload and reload. Wish Frigidaire made a better product. It does freeze the food so that's a plus.

Ok, two weeks in and it is working well. This is not my first purchase of this item. I first bought this at another retailer. Two weeks in it failed, lost most of the food. I contacted Frigidaire. It took a couple MONTHS getting a tech to look at it. Then it came down that the critical part they needed was on back order for the next three months...maybe I would get the part. So they eventually, another two weeks, refunded every dime I spent on it. Here's the rub. It is non-returnable and has to be disposed of by the consumer. But here are the good points. It has wire racks which is great for circulation. The racks are built very sturdy. The bottom basket, very sturdy. There is also plenty of door storage for lighter items. Comparing all the other models/brands, this one has better space utilization. It holds a lot and organization is available. The little green light shows on the floor very well to indicate the run state. Having had one that failed I can confirm that the temperature alarm works although is not the loudest but it served the purpose well. Here is the feature that other brands just did not have and made the deal for getting the same one again. The door is reversible. The procedure is fairly easy with the correct tools. Alignment is pretty straight forward as well on the door swap. This baby seals very well too. We put a freezer thermometer in it since the other one failed we had it available. We set the adjustment to the center on the recommended setting. This freezer was at zero in 20 minutes. The food we put back in it was already frozen but the unfrozen brisket was hard frozen in about hour and a half. Looking through the reviews and the stats, we calculated that there is about a 7.5 to 10 percent chance of getting a bad unit. So far so good. Why did we switch retailers? Simple, the Best Buy Geek Squad protection. We have had good support from that. However, it does not cover much on food loss. I am thinking that food loss coverage should scale with freezer volume. After all, you paid more for the freezer. Something this large should cover closer to $750 in food loss.

Easily reversed doors and it is keeping temp at zero. love ease of getting food in and out without standing on my head!