Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 414 reviews
Pros mentioned:
Spacious
Rated 4 out of 5 stars
Cool runnings mann!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My fridge just broke down recently, and inqas in need of a new one quickly. Found this gem after searching so many locations. Great size, great and clean interior design, nice separate deli boxes, ample door storage, freezer is big and well cooled, and exterior design is a minimalistic format with clean lines, steel doors and smooth color and rear. Cools nicely and low noise. Also was able to getva price protection from the same store and as their policy states, best huy honored and followed through with their selling practices. Awesome experience throughout and i also bundled a protection plan afterwards.
I would recommend this to a friend
Pros mentioned:
Size, Spacious
Rated 5 out of 5 stars
Great standard fridge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great size fridge when you have an older home with not a ton of room! Works great & more spacious than it looks.
I would recommend this to a friend
Pros mentioned:
Spacious
Cons mentioned:
No freezer light
Rated 5 out of 5 stars
So far a great frig
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good I love the space its a little lower than my old one by i still love it ...just only if the freezer had a light it would be pretty awesome and the black stainless is beautiful.
This review is from Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
New Fridgidaire, Whose This?
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know 3 people that purchased this model in the last year. Seems like all of the 1990s ones have started to die out. This one is as good as it looks!
This review is from Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
Cool Fridge in the Desert
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service from ordering on line to Delivery and Setup.
Our Refrigerator too a dive on me and I was hitting a roadblock as far as obtaining another one asap with local shops. I ordered on line and it took a couple days for delivery and removing the old one (after setup fee). It took all of 20 minutes. The Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator works great! I am able install an ice maker. So far so good for the price. I'm very satisfied.
I would recommend this to a friend
Cons mentioned:
No freezer light
Rated 4 out of 5 stars
Careful of the freezer door!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My new fridge arrived as scheduled and it works well. I do have one issue with it. The freezer door doesn't always shut completely! The other day I went to get something in the fridge and I noticed the door handle was icy cold! Turns out the freezer door was just slightly ajar. I thought I had closed it earlier, but I guess you have to give it an extra push to make sure it is shut tight.
This reviewer received promo considerations or sweepstakes entry for writing a review.
item came one month later as it was described .works as described until now has enough led lighting not very bright not very dull,is spacious ,frozen is also good enough with having separate ice maker that needs to be purchased separately which I have not bought yet.Installation was pretty smooth in timely manner.the only thing is if you want to change the direction of door the installers won't help.It has to be done separately by calling best buy.The plastic bins are little thinner makes it cheap quality.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Love It!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed a new fridge for my parents and this one served their needs! Very spacious and super slim! It fits anywhere and can fit anything in it. Has a lot of compartments and divisions. Love it!
Hello, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products.
Rated 4 out of 5 stars
Refrigerator stainless steel
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice looking stailess steel fridge. Looks good with my other apliances. The only isdue for me is the side door trays do not seem sturdy enough. Hope these kast and the plastic does not crack
I would recommend this to a friend
Pros mentioned:
Design, Space
Rated 5 out of 5 stars
Nice fridge!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Full size fridge that looks sleek and modern. Great space inside.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Unfortunatelly there is no display at the store. The trays seems like they would crack easily. No issues with instalation or delivery however after a few hours it was noisy and upon door opening it makes a loud noise. Had to exchange.
Thank you for bringing this up to our attention, We certainly understand the inconvenience that it caused you in regards with the noise of the compressor. However, please know that Modern and high efficiency compressor operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. No worries, please know that we take every inquiry very seriously and handle each concern on a case-by-case basis. We would adore the chance to see how we can contribute to the resolution of this issue. We can discuss this further so that we can determine and resolve it by connecting with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Pros mentioned:
Price
Rated 5 out of 5 stars
Good quality frig
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great affordable frig, i was looking for the one without water dispenser or ice maker, this is exactly what i am looking for for my second refrigerator.
I would recommend this to a friend
Rated 5 out of 5 stars
The quiet Refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent appliance so far and a lot of space .
Not noisy at all that is a plus in my book
I would recommend this to a friend
Rated 5 out of 5 stars
Love our Frigidaire
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge is perfect for what we needed, there’s plenty of room and it looks very nice. The Geek squad did an absolutely wonderful job delivering keeping me up to date when they would arrive and very kind.
This review is from Frigidaire - 20 Cu. Ft. Top-Freezer Refrigerator - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Fridgidaire refrigerator
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good layout . Door shelves hold a lot. Freezer space is large. Using as second refrigerator in garage
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was my worst investment ever on an appliance or any item needed in one of my rental properties. I purchased this refrigerator on April 23, 2023, and stopped cooling on June 2024.
I called Frigidaire's customer service (which was horrible) and got the run-around. None of the reps seemed to have any clue about my purchase and finally, I just hung up. I called again the next day and was lucky to get a representative who at least seemed to be interested in trying to get me some service with the refrigerator. Then shockingly I was informed that Frigidaire does not provide multiple years of warranty on compressors like the brand LG, which I've purchased about 8+ over the last 10 years for my rentals. STAY AWAY FROM THIS BRAND UNLESS YOU ARE WILLING TO PAY ANOTHER 25% FOR AN EXTENDED WARRANTY!
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, RodneyG! We greatly appreciate you taking the time to provide us with a review. It is so unfortunate that you have had this experience with your new top-freezer refrigerator in such a short time. We strive to produce quality products, and your feedback does not go unnoticed.
We can understand your apprehension when reading these reviews. We would be concerned too. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance.
Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. For any help needed, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Rated 5 out of 5 stars
My new Frigidaire refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Frigidaire refrigerator is so nice. It fits perfect in my space and it’s energy saving and easy to clean.
I would recommend this to a friend
Rated 5 out of 5 stars
Fits
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy delivery. Came quickly. Looks nice in small kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased with this refrigerator! It's a welcome upgrade to our older appliances with a much larger top freezer cabinet. The handless doors open with minimal effort, and snap back closed so you know it's properly shut. The cooler led interior lighting is actually nice to look at compared to warmer incandescent. Door trays can handle rather heavy loads on all three tiers, which gives a nice feel to opening the fridge if fully loaded.
I would recommend this to a friend
Rated 1 out of 5 stars
Damaged
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Hello-
The fridge was damaged when they unwrapped it.
We need to see about a replacement.
Thank you,
Crystal
Thank you for reaching out to us. We’re sorry to hear about the damage to your fridge during delivery. We recommend contacting the dealer directly regarding a replacement, as they handle delivery and initial setup concerns.
If you have any questions or need further assistance, please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. EST. We’ll be happy to help in any way we can. -Yhano