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Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 471 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 471 reviews
  • Rated 5 out of 5 stars

    Simple fridge is best fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple fridge for simple demands. Keeps things cool without all the potential for things to break. Pretty easy to switch the door hinge if you follow the directions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator for our garage because the one in our house isn't big enough for our family. I'm very happy with it. It's 101 degrees outside right now and the fridge is working great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wish it was better

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge in March and it’s already breaking down. Makes this loud noise and won’t cool properly. Now the strips in the door that helps shut the door is falling apart. I regret making this purchase. We’ve been without a fridge for almost a month trying to get it fixed The company has sent one repair company never got back to us regarding parts. We’re waiting on a second company with parts. In a time where making large purchases can make or break the bank you trust companies will provide you with a new product as stated. This is clearly a refurbished fridge sold as new. There’s no way a new product has all these complications so early in its lifespan.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration caused by these issues with your refrigerator. We understand how important it is to have a reliable appliance, especially during this time.

      We recommend reaching out to our dedicated support team for further assistance. You can connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our team will work closely with you to address your concerns and explore possible solutions. - Maria Frigidaire

  • Rated 4 out of 5 stars

    review of frig all good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good but the fingerprints left behind to clean off now and then, other then that I like!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FRIGIDARE NOT A FAVORITE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to run alot but info says thjs is normal. Watch your head when exiting fridge. Freezer door is directly above

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes some odd sounds. I don’t think it will last long.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for sharing your feedback. We understand that unexpected noises can be concerning, especially with a new appliance. Some sounds are normal during operation, but we’d be happy to help determine if what you're hearing is out of the ordinary. If you’d like, please reach out to us with a description or recording of the sounds — our team can help assess whether service might be needed under warranty. We want to make sure your fridge performs reliably for years to come. Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Quick and easy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time delivery and no problems. Quick and easy to get it up and running.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So disappointed! Thought it was a good brand!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer door pops open every time we shut the fridge door; we finally had to install a child-lock. Both the fridge and freezer have stopped getting cold. We’ve been freezing icepacks outside to try to keep it useable (it’s slightly colder than the house, with the fridge between 40-50 degrees F). Second repair team here, (which of course takes weeks to schedule) saying it’s “notorious” for the defrost/deepfreeze timer getting “stuck” (didn’t see this in any reviews before we bought). Considering the last one (different brand) lasted almost 30 years and this one under six months, can only hope it gets fixed or the warranty replaces it but will never buy Frigidaire again!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you so much for taking the time to share your feedback, and I’m really sorry to hear about the issues you’ve been experiencing with both the freezer and fridge. I want to assure you that we’re committed to getting this resolved for you, and the service team will continue working to address the problem.

      If you'd like further assistance, or if you'd like to discuss the next steps for your repair, please don’t hesitate to reach out to us. You can connect with us via Live Chat or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re here to help and support you through this process. ~Juan Frigidaire

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use to have a Frigidaire refrigerator before so we knew it would last a good while. This one seems better in a lot of ways and more space on the shelves. Great fridge this far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Weird layout

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like inside layout, big drawer not really functional

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Top to bottom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have preferred a bottom freezer, but they were too large for the space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service!!! The delivery was prompt and courteous, definitely getting more items delivered!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my refrig the only down side is that the one shelve seems a little hard to put back in once taken out other than that best purchase for the space I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my refrigerator, it has much more space than I expected, especially the meat tray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frigidaire

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridge was smarter than me I'm a senior citizen and could not figure out how to get the ice maker to work had to call my granddaughter whom came and showed me what to do I was totally confused but got it now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy at a great price. It really has the perfect layout for a smaller space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience would recommend this item to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best in it's Class

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot's of well organized space, need I say more? After looking at other models in the price range this was by far the best choice. I'm very happy!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speedy ice builds up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men were very pleasant and on time. Unfortunately, their fast work ended up in a crooked fridge door installation. The freezer door has a gap at the bottom to let the ice buildup on the inside of the freezer door. Fridge motor is noisy.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Phillip! We're sorry to hear about the issues with the frost build-up in your freezer compartment. This isn't the ownership experience that we would want for you with your new appliance. We would like to opportunity to turn this around and we would like to help. At your earliest convenience, please feel free to Chat with us or contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service that helped me choose the best appliance for my garage

    I would recommend this to a friend