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Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 471 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 471 reviews
  • Rated 5 out of 5 stars

    I like it it get real cold in no time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t dislike anything about it i like it in black is my favorite color in electrical items

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Refrigerator review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ access, huge freezer and so quiet I need to keep checking to see if it’s still running.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Ddbrun. We are elated to hear that you are happy with your purchase. We appreciate you choosing our brand and value you as a customer. Best wishes, Christy Frigidaire

  • Rated 5 out of 5 stars

    JerryR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well satisfied with the refrigerator. Layout and design is very good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it’s dead. There’s an issue with this fridge where closing the bottom door—even without much force—can cause the top freezer door to open slightly. It’s very subtle and often goes unnoticed, especially if there’s background noise masking the sound of air leaking through. Unfortunately, it seems this happened one too many times, and it caused my refrigerator to burn out. I’ve had a similar refrigerator before and never encountered this issue, so I’m not sure if it’s specific to this model or just mine. Hopefully, it’s still under some type of warranty, though I doubt it at this point.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We want you to know you as a customer, and your situations matter to us, and we are going to do our best to assist you. We'd like to learn more about your specific situation to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Rated 5 out of 5 stars

    Bkb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for garage. Very nice adjustable shelving and door space is awesome to keep all your drinks readily available

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Denny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like Frig, only thing bad is no levelers, not all floors are level.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Danny! We appreciate your feedback and we would like to help. We would recommend installing your appliance on a floor that is level and strong to support a fully loaded refrigerator. We're here if you have any questions or concerns about using your new product. Please feel free to Chat with us or contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Rated 3 out of 5 stars

    Looks good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was very reasonable. However, after a few weeks we noticed the freezer collecting ice. I had to remove the items from the freezer and hammer the ice with a wooden mallet.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Susie. We're sorry to hear that you're having this problem. We want to make sure you're getting the right assistance, and we are always here to help. Please connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth Frigidaire

  • Rated 3 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicans did not finish putting on the accessories! That came with the refrigerator! Also did not explain to us how challenging! It would be to remove the wrapping from around the drawer’s inside and to remove them to set them up!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 5 out of 5 stars

    happy freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product and service, right on time, quick and professional installation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS APPLIANCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Run away from this fridge as fast you can. Here's why. When you close the fridge door, the freezer door pops open. Everytime. I've had TWO technicians sent out via Frigidaire to examine this and the conclusion they both provided: THIS IS THE WAY IT IS AND IT'S RIDICULOUSLY DUMB. So if you love having freezer air always escape your appliance and hence it running more than it needs to AND you love the risk of frozen food melting due to the freezer door being inadvertently left open, this is the fridge for you!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Specialkay! We greatly appreciate you stopping by and taking the time to provide us with a review. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.

      It is so unfortunate that you have had this experience with your new top freezer refrigerator in such a short time, and we can understand your disappointment. We advise not overcrowding items in the fridge door shelves, as their weight can contribute to air being forced through the air vent, which could cause the freezer door to pop open. We can also check if there are damages within the gasket on the freezer, as it may lead to not sealing the door properly.

      In the event you need assistance with having the refrigerator extensively checked for diagnosis, feel free to reach out to us on call by dialing 1-800-374-4432 or via our Live Chat, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan Frigidaire

  • Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great refrigerator for the cost. The stainless steel is hard to keep clean.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Black is cheaper and looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost wise, fit our budget — the black color fits in well with our stainless steel microwave and stove as both have black as part of their color scheme

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person helped us to find the product which is perfectly suited to our needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very spacious, good amount of room inside the refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new Frigidaire Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well -- shopping, purchase process, and delivery. So impressed. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what i needed. and was at a good price. Was quick to get installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Pretty durable. We use these in our rental properties. Best bang for the buck IMO.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrated beyond words

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge itself is good. I ordered (fridge and icemaker on 1/21) an icemaker to go with it, the correct model according to the website, and had the fridge delivered reasonably on 2/1 but no icemaker. They claim its out of stock and schedule a redelivery for 3/2 . Delivery guy brings in an open box with parts wrapped in bubble wrap, and says I dont know about this. It has been a multiple call / disconnect nightmare getting this resolved, and no luck so far. Beware

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. Frigidaire

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great delivery. Great and amazing staff. Will do again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quality will definitely be a good buy.

    I would recommend this to a friend