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Customer Ratings & Reviews

Your price for this item is $729.99
The comparable value price is $849.99

Customer reviews

Rating 4.4 out of 5 stars with 471 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the spaciousness, space, and price of the 20 Cu. Ft. Top-Freezer Refrigerator. They appreciate the generous storage capacity, ample space for food and drinks, and the reasonable price point. While some customers have concerns about the lack of a freezer light and noise, overall, customers are pleased with the size, design, and cooling capabilities of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-471 of 471 reviews
  • Rated 5 out of 5 stars

    Like it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I don’t like is the middle drawer doesn’t close super easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Delivery was on time and the guys worked quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and it is as described. I like the finish color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died. So we bought this one. It was delivered in a short time. That was nice. After a few week's the refrigerator was buzzing and it was running constantly. Then we noticed the refrigerator temp was not keeping things cold. The freezer, thank god was working. So this was the second time in a few weeks we had to throw away spoiled food. We contacted Frigidaire and they had a repair guy come after another few weeks. He said it was the thermostat. It was disconnected. And due to that ice was building up. So he fixed it. But it was running non-stop. Which had unnecessary wear and tear. Do not suggest to buy this model. Luckily we bought an extended warranty. But it was extremely inconvenient during the holiday season.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards,

      -Christian Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    GEEK Warranty needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far but I'm having trouble getting Best Buy to send me the GEEK warranty!

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products. CurtisInt

  • Rated 2 out of 5 stars

    Not Energy Star Compliant?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe that specs say that it's not Energy Star compliant. Like Long Island electric rates aren't high enough.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Icing and melting in frig - what a mess

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icing in frig on day 1. Slightly adjust temp every 24 hours and still a problem. Freezer is not blocked with any food but the frig is terrible at temp stablization. Inside can range from icing to melting ice on any given day without any temp adjustment - such a pain because you wouldn't expect a brand new frig to perform so badly. Frigs these days are just junk, why I decide to just buy something to keep the food cold.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

      Best Regards  

      -Christian Frigidaire

  • Rated 1 out of 5 stars

    Fridge is bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is making a loud noise and it won’t stop

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We would like to sincerely apologize for the troubles you've been experiencing with your refrigerator. We can assure you that this is never the kind of experience we would want you to have. We strive to ensure that we produce quality products and we'll make sure that your feedback will not go unnoticed. Please do reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST so we can better assist you with this concern. - Maria Frigidaire

  • Rated 2 out of 5 stars

    Cheap

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted eight years before the freezer gave out. I won’t buy from the company again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 1 out of 5 stars

    Terrible delivery from BB

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order placed July 02, 2023 - delivery scheduled for July 15 (canceled by BB), second delivery scheduled for July 29 (canceled by BB), then received a phone call confirming delivery on Aug 1st and I waited home, and, no one showed up. No respect to customers’ time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to us damaged, still waiting since Christmas Eve for the replacement.

    No, I would not recommend this to a friend