Customer Ratings & Reviews
- Model:
- FRUF2020AW
- SKU:
- 6605216
to a friend
new freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this freezer to replace my old laydown freezer. this freezer is big and you don't have to bend down to reach the stuff at the bottom
I would recommend this to a friendFreezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Plenty of room. Delivery guys were amazing and removed old one which was a great help to me. Setup new one and placed it without me having to worry about it and also removed all packaging
I would recommend this to a friendFrustrated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased an upright freezer waited 2 weeks and freezer was opened at delivery with 3 broken glass shelves. Disappointed especially when I waited 3 weeks for delivery of the freezer. Now have to wait another 2 weeks. Isn’t there a way for BestBuy to check the item before waiting 3 weeks for delivery???
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, JoseantonioR! Thank you for sharing your experience. We completely understand your frustration waiting for weeks, only to receive a freezer with broken glass shelves is certainly disappointing. We know how inconvenient it is to wait even longer for replacements, and we appreciate your patience as this gets resolved.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and are happy to assist in any way we can.
Thank you again for bringing this to our attention, and we hope your replacement arrives soon and in perfect condition. - Maico
