Customer Ratings & Reviews
- Model:
- FRSS2323AB
- SKU:
- 6506206
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers frequently mention the overall performance and capacity of the 22.3 Cu. Ft. Side-by-Side Refrigerator with EvenTemp Cooling System. They appreciate its size, quiet noise level, and ice production. Furthermore, customers like the design, temperature control, lighting, finish, and shelving.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My refrigerator stopped working therefore this was an emergency purchase. It was smaller than expected. It took 5 days before the ice maker started making ice. The ice maker is very loud when re-filling the water tank to produce ice and dropping the ice. The door does not spring close when lightly pushed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello,
Thank you for sharing your feedback. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, we understand we to can have some mishaps. But please know we are here to help should you need any assistance. We're a call away at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but it little smaller than my previous one. So far so good
I would recommend this to a friendice maker does NOT work.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase, as I made it on February 1, 2023, and the ice maker does NOT work. It has not even been working for 2 and a half years and it already has serious failures.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi FabiolaN, we are sorry your experience didn’t match your expectations with your Frigidaire 22 Cu. Ft. 33" Standard-Depth Side-by-Side Refrigerator FRSS2323AS. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like to investigate your concerns further to assist you properly. We're here to help.
Please join us via Live Chat on our website https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Regret
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's just too small of a refrigerator. I needed a bigger one. But the salesperson said it would not fit in my space. But actually I could have gotten a bigger one
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and attractive looking The ehite is not white
I would recommend this to a friendDisturbing loud noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Refrigerator started making a loud noise and I believe it was the ice maker. Returned this item
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Roslyn B., thank you for sharing your experience. I’m very sorry to hear that your refrigerator started making a loud noise and that the ice maker caused issues. I completely understand how frustrating it must have been, especially since it led to returning the unit.
We truly value your feedback, as it helps us improve our products and services. If you have any additional questions, concerns, or suggestions, please reach out via Live Chat on our website or contact Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
We apologize again for the inconvenience you experienced and appreciate you taking the time to share your thoughts.
Thank you, and have a great rest of your day! - Maico
No hassle purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, it was convenient to go to that Store to shop. No hassle & the sales person had a lot of information about my purchase. I went back gotta stove and a television.
I would recommend this to a friendDisappointed in Frigidaire
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly thought I was getting a better product considering Frigidaire is a reputable brand. A year in and I've already had to submit a service request b/c water filter compartment was leaking as well as 2 additional service request b/c items stored on the bottom shelf in the fridge compartment continually freeze. If you breath on the temp. controls on the door panels they change their so sensitive. Should have ponied up a little more and got a GE, Samsung or Whirpool
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello WayneG,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
2 door fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent and the deliver was really fast
I would recommend this to a friendrhyne time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far its great the price was great they were helpful in choose the frigidaire delivery was good and set up
I would recommend this to a friendPlease Stay Away
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let’s just say the customer service from the manufacturer is terrible. I have had to have the same motor replaced twice within the same year and the unit is not even a year old. The manufacturer stated that as long as the unit is repairable they will not replace it. Any item/appliance is repairable so essentially they will not replace it. It is funny because the warranty runs out after a year so they are basically telling you that you are on your own. My BB total tech coverage, they are always very polite and responsive, told me that the unit has to be fixed two times before it can be replaced. So now I am stuck with a very expensive refrigerator that can go out at any time. If you are looking for a new/upgraded refrigerator I would advise that you stay away.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. I'm disappointed to hear that you've had a less than stellar recent experience with us. I'd love
an opportunity to chat with you and address your concerns. If you'd like to continue the
conversation, please contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Side by side refrigerator.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted. Delivery was great! Service and salesmen always professional. Would highly recommend.
I would recommend this to a friendnone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DELIVERED 9/25 so we are just getting used to it. Quite different than the old box type so there is a learning curve for how to store the products.
I would recommend this to a friendNew refrigerator purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with my experience of purchasing and the installation of my new refrigerator. The delivery was on time. We love our new refrigerator.
I would recommend this to a friendMr. Roderick Miller
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was very professional the delivery was on time and tech hookup everything with a great work ethic
I would recommend this to a friendBest Buy is Severely lacking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were grest, but best buy didn't disclose that I had to have a certain waterline installed in my wall in order for them to properly install my fridge. Now I'm stuck with a hose that I was FORCED to buy that didn't get installed because best buy failed to disclose any details. $60 down the drain. Best buy needs to do better.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Wil! We are sorry your experience didn’t match your expectations. Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Fridgadaire vs GE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nowhere as good as my old GE the same style/size. Had I been able to actually see it, I would have ordered GE
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello ShielaR,
Thank you for taking time to provide us your review and experience! and Thank you for bringing this up to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Love this product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I dont have any problem about this product. Deliver was excellent.
I would recommend this to a friendService
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went fine feom the purchase to delivery. The only issue was the refrigerator was not level and I'm not able to bend down to level it.
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the refrigerator! We are also pleased with the men that installed it.
I would recommend this to a friend