Customer Ratings & Reviews
See more imagesFrigidaire - 27" Built-in Double Electric Wall Oven with Fan Convection - Stainless Steel
- Model:
- FCWD2727AS
- SKU:
- 6495587
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Terrific Dual Convection Oven
DoyleRD Posted
Terrific oven. Dual convection allows more flexability when preparing meals in less time.
I would recommend this to a friend - Rated 1 out of 5 stars
Buy it somewhere else.
JuliaS Posted
The oven itself is fine. BestBuy customer service is horrendous; I'd advise customers to never accept a credit from them in exchange for a defect. Due to a small esthetic issue they offered us a choice to replace the oven or get a gift card credit. Then they declined to issue the credit internally, multiple times. This purchase has been a headache.
No, I would not recommend this to a friendThis review is from Frigidaire - 27" Built-in Double Electric Wall Oven with Fan Convection - White
Brand response from FrigidaireSupport
Posted
Hi there, JuliaS! Thank you for sharing your experience, and I’m sorry to hear about the frustration you’ve gone through during what should have been a straightforward resolution process.
I’m glad to hear the oven itself is working well, but I completely understand how stressful and exhausting it can be when the purchase experience is complicated by inconsistent follow-through on promised resolutions. When a customer is offered options like a replacement or credit, it’s understandably frustrating when that process becomes delayed or reversed multiple times.
While some parts of your experience involve the retailer’s internal procedures, I want you to know we still take this feedback seriously. Situations like this affect your overall confidence in the product and brand, and that matters to us. No one should feel like resolving a minor cosmetic issue turns into an ongoing headache.
We appreciate you taking the time to outline what happened, and we’ll make sure your comments are shared appropriately so they can be reviewed further.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
- Rated 4 out of 5 stars
Smaller inner walls
MariaS Posted
Love the oven. The only problem I have with it is the pans I used in my old oven with the same size can no longer fit this new oven because of the way the side walls were built.
I would recommend this to a friend - Rated 5 out of 5 stars
So far so good
user718738 Posted
Loving it so far! Have only had it for a few weeks
I would recommend this to a friend - Rated 1 out of 5 stars
Frididaire wall oven
Mrsbigd Posted
Burns your food. I have to put a cookie sheet over the food so it doesn’t burn.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted
We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian