Customer Ratings & Reviews
- Model:
- FRFN2813AF
- SKU:
- 6583542
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers value the ample storage space and overall performance of this 28.8 Cu. Ft. French Door refrigerator. Many appreciate the convenient internal water dispenser and the refrigerator's large size, perfect for families. Positive feedback highlights the efficient cooling and the sleek design. The ice maker and water dispenser functionality are also frequently praised.
This summary was generated by AI based on customer reviews.
Like it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly out going very professional always on time
I would recommend this to a friendGreat delivery service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional driver and very helpful! Very friendly
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I expected. Easy and fast to chat with live agent.
I would recommend this to a friendDon’t buy from Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They damaged my fridge at the warehouse and now they wont give me a refund. No one and I mean no one on the phone or in store knows what’s going on and they just play phone tag with each other to find out the status of my fridge.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I’m so sorry to hear about the damage to your fridge and the frustrating experience you’ve had trying to get a resolution. It’s completely unacceptable that they damaged your fridge at the warehouse and now won’t offer you a refund. I can only imagine how frustrating it must be to deal with phone tag and not get any clear answers, especially when no one seems to know what’s going on.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Broken when delivered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Time buying this brand. However when it was delivered my side bins were cracked and door was broken. However refrigerator worked wel, Best Buy is replaced it.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for letting us know about the issues you encountered with your refrigerator. We sincerely apologize for the damage that occurred during delivery, though we’re glad to hear it’s working well now that Best Buy has replaced it.
If you need further assistance or have any other questions, please don’t hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to assist! -Yhano
didnt work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fridge portion wouldn't get cool, even though the freezer was fine
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Nothx, we’re sorry to hear that the refrigerator portion of your unit isn’t cooling properly while the freezer is working fine. To ensure your appliance is properly assisted and restored to normal operation, please contact our Customer Care Team by Live Chat on Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’ll be happy to help resolve this issue. - Reed
Not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work when I got it I had to buy a different refrigerator
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Stone16194, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Poor quality and service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs new control panel. Very poor customer service
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Mrs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good refrigerator. They are sending me a replacement.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re sorry to hear that your experience with this refrigerator didn’t meet expectations. While we’re glad a replacement is on the way, we understand how frustrating it can be to deal with issues so soon. Your feedback is important and helps us work toward better reliability and customer satisfaction. If there's anything else we can do to assist during the replacement process, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
No service available - 2 month fridge - DO NOT BUY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor warranty service from Best Buy, DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We apologize that this has been your experience with your new appliance in such a short time.
This is not the experience we want for new owners such as yourself. Thank you for taking time to provide us with your feedback. In this case, we highly suggest contacting the dealer Best Buy for warranty assistance with the unit. - Maico
Bad experience.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not receive the refrigerator. Best Buy system canceled my order and I was not informed.
No, I would not recommend this to a friendGreat Product, and Great Service From Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say? We ordered a Frigidaire fridge/freezer on the morning of Wednesday, June 4th, and the appliance was delivered and installed by around 1 pm on Friday, June 6th. No muss, no fuss. This is how these things should be done! The man in the appliance section at the Oceanside store couldn't have been more professional, or more helpful. He got us a really good deal on the fridge/freezer (Model Number FRFN2813AF4, in case anybody is interested), and the model he suggested looked to be exactly what we wanted. He explained how the delivery and installation process would proceed: we'd get text messages telling us when the delivery would take place, including a message to let us know when the delivery van was approaching our home, and that's exactly how it went down. The delivery people couldn't have been better. They removed the old appliance without any issue, and then installed the new one in an efficient and very careful manner. If we were worried about anything getting bumped, or scratched, then we needn't have been, as these two guys really knew their job. It was a pleasure to watch them at work. We are really pleased with the new appliance, especially as it appears to take up no more kitchen real estate than the old one, and yet it offers far more interior space, so everything is now so easy to get to, and it's not all crammed together like before. The fridge section offers so many options regarding the positioning of shelves, and the french doors have so much storage space on the inside of them, and that really helps us to organize everything in just the way we want. The bottom drawer freezer section is more than big enough for our needs, and the sliding upper baskets make it so easy both to store food, and to locate it when we need to. I know that sometimes the big box stores get a bad reputation, but I'd recommend the Oceanside store to anybody. You'll get good advice, a really good deal, and buyer's remorse will be but a distant memory.
I would recommend this to a friend
