Customers frequently mention the overall performance, size, and quiet operation of the 3.9 Cu. Ft. Top Load Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with MaxFill. Many appreciate the capacity, drying performance, and ease of use, with some noting the excellent price. However, some customers have expressed concerns about the agitator and the duration of the spin cycle.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 119 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Really really happy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We had this delivered and the delivery guys were awesome. They placed the unit within several feet of where I was to install it. No mess no hassle. We’ve been using the unit for about 2 months. It has been perfect. Really happy with the purchase. Great value.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
So pleased!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am so pleased with how easy the settings are to use! It’s a pretty little thing and saves so much space but yet full size! This purchase was a smart decision.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Laundry unit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great unit for stackable, nice large capacity.
Excellent price
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Perfect 4 Me!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for my lil Laundry space. Compact and still gets the big jobs done!
Bonus! I no longer have to reach down to get clothes in and out of the dryer!
I would recommend this to a friend
Pros mentioned:
Noise level
Rated 5 out of 5 stars
Washer and dryer stacked
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful washer and dryer, works great, very guiet.
I would recommend this to a friend
Rated 5 out of 5 stars
Washer and dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tailored to my needs, practical and easy to use in not very large spaces
I would recommend this to a friend
Pros mentioned:
Noise level, Overall performance
Rated 4 out of 5 stars
Good solid machine
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Frigidaire "Laundry Center" - as these stacked washer/dryer are now called - performed better than expected. With the industry obsession about saving water, some high efficiency machines can be a nightmare to operate and figure out. Fortunately this machine is simple enough. The cycles are clearly marked and intuitive as well as the water levels and temperature settings. Easy DIY installation. Relatively quiet. Minor point for me, lack of fabric softener dispenser. I use sheets in the dryer instead. Also the "Normal" drying cycle seems to run longer than necessary with small loads. Overall I am very satisfied.
I would recommend this to a friend
Pros mentioned:
Capacity, Noise level
Rated 3 out of 5 stars
Third Delivery is a Charm, Kind of?
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great washing unit. Overall, it's quiet. However, it is poorly assembled. Our first two delivered were defective. The first one had a broken dryer. The second had a broken water hose. The third arrived working, but the lid fell off. I was able to tighten it myself. I will say this third one is slightly louder than the first one delivered, washing-wise. We only purchased this one because it has the largest washer capacity over the other stacked units. If you have the space, order side-by-side units. Otherwise, this is great, but be prepared if your first delivery is not good. Best Buy has taken great care of us, though.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Jonathan! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your appliance.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Pros mentioned:
Capacity, Dryer performance
Rated 5 out of 5 stars
Washes my family laundry just Grreat!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits my space perfectly. It looks huge and deep inside for the washer tank, so I can do big loads for the family instead several smaller ones I've previously had to do. The washer and dryer both do great. It beeps until you remove your items so you don't forget it's in there. (the beeping is not loud, a single beep and that may occur every 5 minutes till turned off) I'm okay with that Because there are many distractions at home and its a great reminder to stay on laundry task.
I would recommend this to a friend
Pros mentioned:
Capacity
Rated 5 out of 5 stars
Stackables for the win!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new washer/dryer! The stackable version saves space while still allowing for me to wash double the load as my previous machine
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
good one
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
does the job !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 5 out of 5 stars
Quiet
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Did 3 loads the first day. Have washed the king size duvet cover ad didnt spread out the weight, thebmachone made a stink about that. Great price for the size offered.
Quiet!
Delivery was easy.
I would recommend this to a friend
Pros mentioned:
Size
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great unit and easy to run in a small space at your lovely home.
I would recommend this to a friend
Cons mentioned:
Spin cycle
Rated 4 out of 5 stars
Spin cycle takes a long time
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this machine on 11/9/20 and delivery was excellent. There are a lot of negative reviews on the Frigidaire site but I am reserving my judgment until I’ve had it longer. I will say the spin cycle took quite a long time and there were noises toward the end of it. A short person may have trouble reaching down to get clothes out.
I would recommend this to a friend
Pros mentioned:
Dryer performance, Size
Rated 5 out of 5 stars
Perfect stackable washer and dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer and dryer. Perfect for my small condo but big enough for any job like sheets and comforters. Very quiet spinning and dries like a champ.
I would recommend this to a friend
Pros mentioned:
Noise level, Size
Rated 4 out of 5 stars
Stacked washer and dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Saves space in my small laundry room. Nice and quiet.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 3 out of 5 stars
Nightmare from BEST BUY
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The product itself was fine, it was a replacement for the standing unit that died after only 5 years of usage.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi Paul M, thank you for sharing your experience with your replacement unit. I’m glad to hear that the product itself has been fine so far. At the same time, I completely understand how disappointing it must have been to have your previous unit stop working after just five years of use.
We’re committed to making reliable products that last, and your feedback is important to us as we strive to improve. If you ever have any questions, concerns, or need assistance with your current unit, please don’t hesitate to reach out.
You can connect with us anytime via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Pros mentioned:
Capacity
Rated 2 out of 5 stars
Frigidaire:bad machine and bad service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The only thing I like about this machine is a large capacity.
On the front of it it's saying "Quiet Pack" Machine is very far
from Quiet.Washer making very Loud and Annoying noise.
And this one is a Lemon with defective computer.
Frigidaire customer service is Awful including people in charge.Nobody knows what they are doing.Company that works for Frigidaire have a Very bad review.Took me 1 month to get a company with tech who knows what he is doing.
Hopefully I will get a computer for this machine and my odyssey will be over.
All my appliances are Frigidaire.This is first time with so much
problem.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience, and I’m truly sorry to hear about all the issues you’ve faced with the machine. It’s frustrating when something that should be convenient ends up causing so many problems. I completely understand your disappointment with both the noise and the ongoing technical issues, as well as the challenges with customer service. We certainly expect a better experience when we trust a brand, especially one we've used for all our appliances. I sincerely hope that once the computer issue is resolved, everything will work smoothly for you. If there’s anything we can do to assist or help in this process, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Pros mentioned:
Noise level
Rated 4 out of 5 stars
עםםג
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Suitable for its intended place, easy to operate, relatively quiet
I would recommend this to a friend
Pros mentioned:
Dryer performance, Noise level
Rated 4 out of 5 stars
Great Unit
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The stackable unit run very quiet and washes the clothes nicely