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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.1 out of 5 stars with 13 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers appreciate the size of the 6.5 Cu. ft. Retro Upright Freezer, Platinum Series. Many find it to be just the right size for their needs, whether it's a secondary freezer or for a smaller household. Positive comments highlight its compact nature and suitability for various spaces. The freezer's size is frequently praised as ideal for a small family.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Rated 5 out of 5 stars

    Great size, small footprint, keeps items frozen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer works perfect. No issues of any kind. I love all the shelves. So much easier to store and retrieve items compared to a top lid chest freezer. Also, looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Neat addition to the kitchen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fabulous little freezer. Take care that this is not frost-free, but otherwise it was a neat little addition to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for 7 months. Very good quality. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this freezer as a gift for my sister and mothers house. When it arrived it was damaged, not bad, but noticeable.. When i talked to best buy ther offered me another freezers in 3 weeks , or $39.00 refund..I couldn’t wait another 3 weeks, so I had to take the $39 refund. Just beware, and check

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Freezer perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. The delivery was great and it was packed with lots of padding. The unit was delivered in perfect shape. The size is perfect for a small family.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    front door dents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire had dents on front all the way across! at least 4

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice unit, works well. Nice size for a second freezer.

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Kenny44, we are glad to hear you are pleased with your Frigidaire 6.5 Cu. ft. Retro Upright Freezer, Platinum Series. CurtisInt

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Light weight and easy to move if needed. Does need a shelf for the bottom because it coul utilize the space better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! Excellent storage shelf size. Looks great in our kitchen. We receive a lot of compliments from visitors!!

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hi MomSD, we ae happy hearing you are pleased with your Frigidaire 6.5 Cu. ft. Retro Upright Freezer, Platinum Series. CurtisInt

  • Rated 1 out of 5 stars

    Horrible product and customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came dented up and trying to get a replacement was beyond a hassle. Never got this resolved and gave up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Returned, but Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked and looked great. I however had to return it cause it worked too well. The return process was hassle free and will purchase more from BestBuy again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Frigidaire Freezer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very dissatisfied with your store. On 9-1-23 I purchased a 6.5 upright freezer. When it was delivered it was damaged not working at all. Never even got cold let along freeze anything. Made many attempts to get this resolved & still no freezer. Called again this morning & I’m suppise yo receive a replacement on 9-29. We’ll see. Very dissatisfied customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Toni S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for all of our needs. Doesn’t take up much room at all.

    I would recommend this to a friend
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