Customers regard the Cool Connect 250 Sq.Ft 6,000 BTU Smart Window Air Conditioner favorably for its cooling capabilities, ease of use, and smart features, including app and remote control. Many appreciate the sleek design and relatively easy installation. However, some customers find the unit's noise level to be a drawback, and a few have noted concerns about the BTU capacity being insufficient for larger spaces or the product's condition upon arrival. Pricing was also mentioned as a potential concern by some users.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 345 reviews
Pros mentioned:
Cooling
Rated 4 out of 5 stars
Good AC for small room.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the fact that you can control the air conditioner from your smartphone. It cools down the room pretty fast. Would definitely recommend but it’s a bit pricey for the BYU...
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Very Good, but very loud
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this to replace my old frigidaire ac that broke down during the lockdown. I got this model because I wanted something more modern. I do like the unit because it turn on and off to maintain the room at the temperature you choose. There is only one real draw back, this unit is very loud. It has been loud enough to wake me from my sleep but not doesn't really keep me from falling asleep. I intend on keep it cuz i like everything else about it but be advised. It is VERY loud.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Amethyst! Thanks for sharing your experience. We're glad the functionality is working well for you! If you are hearing rattling or vibrating sounds form the air conditioner, please ensure it is installed properly and securely seated in the window with all insulating materials. The noise level from the cooling system should only be between 51 and 55 decibels, depending on the fan speed. ~Ashton
Rated 5 out of 5 stars
Yes to WiFi enabled!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so happy I purchased this AC I save on energy costs because it's EnergyStar rated AND I can either schedule it to turn on/off at set times every day, or just before arriving home, I turn on the unit from my cell phone app. I no longer have to walk into a stifling hot apartment!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Excellent, reasonably priced air conditioner
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Even though summer is over, I've had a chance to try out this air conditioner a couple of times. I'm very pleased with it, it's relatively quiet and easy to operate.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Rattles like a skeleton; app is infuriating
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
When it starts the cooling cycle, and then for several minutes after it ends the cooling cycle, the casing creaks, cracks, pops, crackles, and snaps. This isn't the "normal" gurgling or splashing noises normally associated with these window units. Extremely annoying if in the same room where you sleep. I've taken to wearing earplugs until it's replacement arrives.
The scheduling functionality in the app looks like it was released half-finished. In order to edit the schedule, you have to completely delete the existing schedule and recreate it. Furthermore, it doesn't understand days of the week like a human does, and the calendar UI is so obtuse as to be pointless. I've had to make split schedules that run from 12am until morning, then turn back on in the evening and run until 12am in order to set it to run overnight. Without that, a "weekend" schedule to turn on at 10pm and off at 10am doesn't start until Saturday night (instead of Friday night into Saturday morning like you'd expect), and then runs through Monday AM (instead of stopping on Sunday, like you'd expect).
You don't even have the benefit of using it via Google Assistant/Home because the app isn't registered in their database.
After loving my "dumb" Quietcool, I thought I'd be happy with another Frigidaire. This makes me regret my decision and destroys any faith I had in the brand.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Thank you for sharing your experience; we're sorry to hear it has not been entirely positive! If you are hearing rattling or vibrating sounds form the air conditioner, please ensure it is installed properly and securely seated in the window with all insulating materials. We appreciate your feedback regarding the app; we are updating to an upgraded system for newer models, and hope to integrate the existing app at a later date. Both apps are available to work with Google Home; simply open up your Google Assistant app to the Explore page and search 'Frigidaire'! If you have any further questions, please feel free to reach out to us at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
Rated 5 out of 5 stars
Greg air condition
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first time having a 6000 BTU and you can use your phone to turn up and turn it down and set it and different times of the day so when I get home it'll be nice and cool in my room I love it excellent choice I fix I refer it and I can recommend it to anybody
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Great AC
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this AC for my apartment bedroom, it didn't quite fit the hole already in the wall, so i had to jimmy-rig something to fill the hole but it works great. I recommend everyone this product, especially if you have any smart devices like google home and alexa
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good AC
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have only had it a short time but working well. Easy to install and operate. Not sure how often I will use them but the smart features are good.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello Tet76. Thank you for taking the time to provide your feedback! Should you ever need assistance or have questions in the future, you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
Pros mentioned:
Cooling
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Gets cold
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely gets cold! My room is slightly bigger than the recommended but still got really cold. But kinda noisy.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Winter! We are glad to hear that your air conditioner is performing as design and keeping you cooler than a polar bears toes. We understand that some sounds coming form your air conditioner can be clamorous. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations. If you are experiencing any usual sounds, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara
Cons mentioned:
Noise level
Rated 5 out of 5 stars
Great Design
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well - looks better but overall very satisfied for a window A/C. Not the quietest but not too loud either - as long as you are not sitting right next to it. It's more like white noise. No problem with installation or app to operate it so far.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Looks nice but has its flaws.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this I it wouldn’t be an eye sore and also for the WiFi control. I love how it looks and how I can cool my room before I get home.
Why I didn’t give it 5 stars is because I spent a little more for what I thought was gonna be a very quite easy to install unit. It’s very loud not sure if it’s because it isn’t installed right but it sounds like a cheap unit. Also, it was leaving me scratching my head the way it’s designed to fit in the window.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Brown! We apologize for any matters you experienced with installing your air conditioner. Please know that our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Your air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations. If you are experiencing any unusual sounds or have any concerns, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience.
Kindly, Ciara
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cools the space quickly, plus I can set a schedule so it turns on as I’m headed home from work and shuts off in the morning. You can also use the app wherever you are to turn it on or off or adjust the settings, exactly what I was looking for.
I would recommend this to a friend
Rated 5 out of 5 stars
Small, modern, relatively quiet, mobile app!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We purchased this 6000BTU to replace an aging 10,000 btu window unit. Your experience my vary but this cools the same room faster. Maybe it's the angle of the vents which are located on the top front edge, facing upwards versus the typical horizontal facing vents. Easy to install if you are handy with tools. Quieter than a similar sized Kenmore in another room. Ours rattles a bit at "eco" speed and low cool, but doesn't rattle at high cool and high fan speed. We have no use for the mobile app but it's a cool trick. I would buy another.
I would recommend this to a friend
Rated 4 out of 5 stars
Great performance, but not very Smart
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I shopped for a small-room AC starting last fall. This one had the size and price, so it was effectively a done deal, and I still like it. But I had really wanted Google voice control, which didn't work out! Specifically, Google Home needed the Frigidaire 2.0 app from Google play, yet the app didn't find my device. Frigidaire Smart Appliance app works on my phone, but as I said not on Google Home. I will review the voice accessibility now and then, so it's...very good, but not excellent.
I would recommend this to a friend
Rated 4 out of 5 stars
A Good Buy
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A low cost 6,000 BTU unit that was easy enough to install; remember to measure the full width of the window as the sides were a tad short; overall, the unit is efficient and keeps the bedroom cool; I like the fact that the air vents are facing upward which allows the air to circulate better instead of blowing onto anyone facing the unit. Frigidaire should consider other colors as this unit was white. With time and more technological advances, these units will need to be quieter when on but overall, a good buy, from Best Buy.
I would recommend this to a friend
Cons mentioned:
Noise level
Rated 2 out of 5 stars
Beautiful but noisy
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased because of the smart features and crisp white; sleek looks. However it’s been horrible. Makes loud noise like water being spilled onto a hot grate. Espionage the hotter days. Should have returned the first week but we were busy and didn’t get a chance. I’m still using it every night but with ear plugs. Stay away
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, AnnieA! Thank you for sharing your experience with us. We are sorry to hear that you are not pleased with the style and features of your appliance. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great for a bedroom.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice unit. Perfect for a bedroom. Has a clean , sleek look and my 77 year old mom has no problems working it- (ease of use)
I would recommend this to a friend
Pros mentioned:
Cooling
Rated 5 out of 5 stars
Workhorse of reliability
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve had this unit for over a year now, it’s still going strong and cooling my room everyday.
I’ve even bridged it to HomeKit using Hoobs. Love it!
I would recommend this to a friend
Pros mentioned:
Installation
Rated 4 out of 5 stars
This airconditioner is quiet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This air conditioning system is very easy to install and is very quiet ideal for rooms. I bought two units for the rooms
I would recommend this to a friend
Rated 5 out of 5 stars
Works great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Air Conditioner is really cool! It fit in the window which was really important. It was easy to link it to my phone so I could control it from anywhere. It works as advertised and I'm really happy with it.