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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 170 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers appreciate the Gallery 1.9 Cu. Ft. Over-The-Range Microwave with PureAir Filter for its ease of use, quiet operation, and sleek, modern appearance. Many find the installation process surprisingly simple and are pleased with the updated features, bright light, and effective performance. The microwave's capacity to accommodate larger dishes is also a valued attribute. Overall, customers seem satisfied with this microwave as a functional and aesthetically pleasing addition to their kitchens.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 170 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Perfect family microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy install with a sleek look. The microwave has just enough functions to make it useful but not so many that it makes it difficult for kids to use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Freed up counter space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this purchase. My first over the range microwave and it truly frees up counter space from the countertop one I had. It's quieter and works just great. I haven't used all the features but looking forward to using them.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    BUMBLE BEE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new microwave. Fit is perfect. Came right when it said it would be. 5 Star rating from me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Frigidaire- Gallery 1.9 Cu. microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave does an excellent job when using the sensor cook. It is very quiet during operation. My biggest complaint would be the rattling noise from the turntable. I have tried to re -adjust the glass plate Nothing works it vibrates when in use. Cheaply made ! The interior is a breeze to clean. Not as solid as my old LG but cooks great !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definite upgrade from previous. Bought for the sensor cook feature. Reheating pizza with sensor cook was impressive. The pizza did not dry out and warmed evenly and well. The light and fan work well. Installation was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Microwave is easy to use and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is very easy to use and it is much quieter when operating or using the fan, than my previous microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Frigidare over the range microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product works great and easy to use. Installation was easy and has template to mount. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire Gallery microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this newer model to replace the older one, which stopped working after 6 years. This one is a little easier to read. Nice update to have a label to show where the filter is, and it seems to be easier to remove that cover.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No Regrets on this one!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Gallery line over the range microwave. Looks amazing and works perfect. Great addition with no regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Frigidaire Gallery Microwave

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a lot of room in it. It has features i haven't even used yet. Always reliable and fast!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is there Quality Control?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this unit based on all of the positive reviews. Sadly my experience didn't measure up. I had some issues getting the top template to line up properly to start with, an issue I didn't have with the unit this one replaced. When I finally got the thing hung up I opened the door to peel of the protective plastic and the door fell off the top hinge into my hands. The bottom hinge stayed connected, but luckily I had a butter knife nearby to use as a lever and allow the hinge pin to slide back into the hinge. I then had to attempt to bend the hinge to stay engaged. This all happened the night before Thanksgiving so I couldn't call for support, and needed the thing working for the next day. Since then the hinge is a little stiff, but functional. The controls on this thing are inconvenient at best. My previous unit allowed you to type a number for multi-select options like power, or sensor cook setting, this unit forces you to press the button multiple times to select an option. The features on this thing are pretty basic for the cost. Especially when similar devices were $100-$150 less. The ~10 year old previous unit that this one replaced had a ton of features and cooking modes, most of which I never used, so I convinced myself the simpler feature set might be better. Unfortunately, without adjusting for inflation I paid about the same amount for the old unit and this unit, so ultimately it really feels like an expensive step down for this unit. In the end I paid more for this unit than comparable competitors because it had more positive reviews for the score than those competitors. If it weren't so difficult to drop it down and return it, It'd have been returned already. Finally, the features for the price are pretty minimalistic. The quality is lacking. And the interface is inconvenient. But it does cook food (just don't try to soften butter unless you want it to melt and super heat it)

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Serpent77, thank you for taking the time to share such detailed feedback about your recent experience with your Frigidaire unit. I completely understand how frustrating it must have been to deal with installation issues, especially with the door hinge falling off, and I can only imagine the added stress of having this happen right before Thanksgiving. I’m glad to hear that you were able to get the hinge back in place and that the unit is at least functional, but I understand it’s far from the smooth experience you expected.

      I also hear your concerns regarding the control interface and the feature set. It’s clear that this unit hasn’t met your expectations compared to your previous model, and I understand how disappointing that feels, especially given the cost and your hopes based on positive reviews. Your feedback about usability and feature functionality is important and will be shared with our product team to help improve future designs.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and would be happy to assist further or discuss potential solutions.

      Thank you again for your detailed review and for allowing us to address your concerns. I hope the rest of your experience with your unit improves, and that your holidays are off to a better start. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Jerry

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice features. Smart technology. Easy use. Smart technology.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for our older Frigidaire that is still working after 20 years. Very well made and very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with looks, features and power. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice microwave, works by pressing 30 seconds button. Very intuitive to operate. Installation went smooth, instruction provided.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ge microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave is sleek and modern works well easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish, works well microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looks and works well so far. Removing the rack is a little irritating because I do not usually do 2 levels of microwaving at the same time. It's not difficult to remove just then you have to put it somewhere and then put it back in. Maybe they could come up with a place to store it when not in use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control panel lighting needs improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Frigidaire Gallery microwave (I'm changing appliance colors). Nice unit. Nice style and color. White interior was a must. Door operates easier than first, but still could be quieter. Only real complaint is control panel. Last line of symbols isn't as visible as numbers, etc. Also, because I turn on light over cooktop often, light symbol could be either front or end of that line so guessing its location would be easier. Very difficult to find when light in kitchen is low. Considered finding a metallic sticker to place below light symbol. What a tacky solution for a nice appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simple, Solid Best for the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Micro ! For the money and size. Not the most powerfull, but seems to cook stuff equal to 1100 watt units I have had. Have had zero Issues with it, and after replacing 2-3 old ones now that had quirks early in there existence. This one seems to be the resolution so far ! HAPPY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave with vents

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. We had more or less same model before and it died after 8 years. But Frigidaire made some nice improvements. The LED lighting in the oven and under the vent are really appreciated. Also controls seem a bit more modern. Very happy.

    I would recommend this to a friend
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