Customer Ratings & Reviews
- Model:
- FGHT2055VF
- SKU:
- 6398913
Rating by feature
- Storage Capacity
Rating 4.4 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the Gallery 20 Cu. Ft. Top-Freezer Refrigerator's spaciousness, freezer light, size, and design. They appreciate the good quality, energy efficiency, and fingerprint-resistant features. However, some customers have experienced issues with defects and noise.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Control panel
$1150 not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 days and already having to replace control panel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you are having control panel issues with your refrigerator. Your concerns are important to us, and we would like to gather more information regarding this issue. At your earliest convenience, please send us a quick message via our email at socialcare@frigidaire.com, along with your appliance’s serial and model number and we will jump right in. - Damon
Pleasantly surprised
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had bought a nice French door refrigerator, but I had to size down and settled for this one. I’m pleasantly surprised with this product and happy with it.
I would recommend this to a friendNew fridge great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the new fridge so far. Good freezer space and tbe doir shelves fit so much. I like the set up.
I would recommend this to a friend- Cons mentioned:Functionality
Defective fridge cost us hundreds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivered, set up, all seemed well after being plugged in for 3 hours, and... It was not. Defective fridge cost us hundreds in lost food. No clue how an operational would be. At least we're scheduled for an exchange in a month?
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, RagingInRedBank! Thank you for sharing your experience with us. We are sorry to hear that it has not been the best. This is certainly not what we would want for you. We understand that you are currently being assisted with your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Functionality
You screwed up!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge broke 3 hours after delivery. Best Buy said they wouldn’t be out for several weeks. That’s not an answer!!! They only offer a “photo” for you to complain. I have multiple videos of your offenses.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hey there, NikolausY! We're disheartened to hear that the refrigerator didn't perform as expected; this is not the ownership experience we are aiming for our new customer, such as yourself, to have. We would like to ensure that your refrigerator will work as designed. At your convenience, please reach out to us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Fridgidaire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with this purchase. So far so good. I love the make and style of this fridge.
I would recommend this to a friendGood for rentals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase these fridges for our rental projects. They last pretty good. Don’t have any issues .
I would recommend this to a friendGood until it wasn't.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim design. Looks nice. But the freezer has stopped cooling after only 2 1/2 years.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that your feedback will not go unnoticed, as our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were rushing and didn’t do a good job. They left tape everywhere and didn’t put the foot covers on, etc. the bottom shelves are hard to get into the back of the shelves. I do like the fingerprint proof finish
No, I would not recommend this to a friendMissing all shelves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was delivered without the shelves and the deli drawer. Called Frigidaire and its going to cost me alot out of pocket upfront and it will take weeks before i can the missing parts. Very upset, have a house of 5 and in desperate need of a working fridge..terrible experience
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no,
We're so sorry this happened with your appliance. While not all top mount refrigerator comes with a deli drawer. Luckily, this model should come with a full width deli drawer. And it is very unusual for the appliance to be delivered without the shelves or drawers. Please come chat with us live so we can work together to have this matter resolved. We're available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
- Cons mentioned:Functionality
none
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a month needed to call best buy for a replacement
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Rest assured that we will consider your suggestions and endeavor to produce more high-quality products. You are correct, all refrigerator make some kind of noise when operation and its certainly normal. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Please feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST. -Angel
BAD COMPRESSOR
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compressor broke within 2 years and they did not honor the extended warranty due to "lack of maintenance". In the 30 years of owning refrigerators in my life, this was a first!
No, I would not recommend this to a friendTerrible refrigerator and consumer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was very loud ,, ice was found in the water line when the tech was trying to install the ice maker ,, which was the third ice maker and did not fit ,, the refrigerator had been used in another home prior to our purchase .
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're disappointed to hear that you've had a less than stellar recent experience with us, Gary. We want to make sure you have nothing but a positive experience with us going forward and
we appreciate your feedback. If there is anything we can do to improve your experience with us, please let us know! You can reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
- Pros mentioned:Capacity
Outletfrig
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appeaes to be roomy and top of line but bought ay Outlet store and had to have service because of loose wire to control panel in back
I would recommend this to a friend Replacement order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerate wouldn't cool I had to order a replacement.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We do apologize that this has been your experience with your unit. Should you need further assistance with your replacement, feel free to reach out us here or via Live Chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.-8 p.m. EST, and we'll be glad to help. - Jessica
LGowner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice internal lay-out but it stopped running after about 10 days and then again a few days later. We were not able to get a clear answer on the problem and returned it to Best Buy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no!
We're so sorry that happened with your freezer. We understand needing a reliable freezer and we hope that we will have another chance to show you how reliable our products can be. Should you have any questions, please give us a call at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Not super happy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing center shelf in fridge compartment. Installation guys weren’t very helpful.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, George. We're sorry to hear you feel this way. We understand how important it is to have a complete set of parts in your new refrigerator. We want to make sure you get the right assistance you need. We are here to help with any possible options for you. Please reach out to us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
- Pros mentioned:Capacity
Frigidaire
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator I highly recommend love it have plenty space
I would recommend this to a friend It’s a lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble with freezer an fridge too many service calls going to replace with new one
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, John. We apologize for the trouble your refrigerator has caused you. We really hope that the replacement appliance will be a real help to you in completing your kitchen tasks, and we are always available to assist you. ~Ruth
Dented fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer door was dented and crisper drawer was cracked. Not happy. 2 hours away from Best Buy. Bad enough we drove 2 hours to get it, wasn’t willing to drive back. Was never offered a reduction.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback with us. We are sorry to hear that your ownership experience has started rocky. While we might not be able to offer any reductions, we can assist you with your concerns. Please connect with us directly for support. We are available between 8:30 am and 8 pm EST, Monday through Friday. Reach us by phone at 800-374-4432 or via Live Chat on our website. We look forward to helping you. ~Keyanna