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Customer Ratings & Reviews

Your price for this item is $2,744.99

Customer reviews

Rating 4 out of 5 stars with 162 reviews

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Rating by feature

  • Quality

    Rating 3.7 out of 5 stars

  • Value

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers have good things to say about the Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator. They appreciate its counter-depth design, which is perfect for small kitchens, and its spacious interior. Many customers also like the French door design. On the downside, some customers have complained about the small ice maker, occasional loud noises, and limited space, especially for tall items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 162 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Looks great, perfect counter fit and roomy fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this for a little more than a months now and no issues so far. It looks sleek and fit perfectly where we had our old fridge. The cu. ft. was about the same as our old fridge but the way you can configure the interior, it seemed much roomier. The only drawback is the ice maker as it does take up some space, but its nice to have a functioning ice maker - heard about issues with Samsung ones so stayed away from that brand. It has the right amount of "tech" stuff, I want this to last at least as long as our old fridge and not have to get a new one like I do with smart phones or computers. The only noise that is noticeable is when it cycles the ice in the ice maker, but it is not really that bad. Other users are correct, that the temperature was hard to set as it was way too cold at the default 37F, so just set it to 38F and it was fine. Freezer was enough room for us. Overall a good buy, considering multiple brands are back-stocked due to the pandemic, we were lucky to get this one on such a great price too. Best buy deliver was quick and efficient, but there was a snafoo with the installer charging me what I had already paid for, but Geek Squad customer service was quick to remedy and refund me.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Perfect for our family!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for our family. Holds everything we need and it is easy to see everything in it! The ice maker is small but holds a lot because the cubes are smaller. I like that the indicator light for the filter is on the door display. The counter depth is perfect for our recently remodeled kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item should be packed better. Took three attempts to get one that wasn't dented. Door alignment is next to impossible to get perfect. Ice maker works ok but is noisy. Display indicator for water burned out after 3 years. Finish is perfect. Smudge free and easy to keep clean. Inside everything works just fine.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your feedback with us. While we are glad that you are enjoying the finish and operation of the appliance, we're bummed that you had an ordeal receiving the appliance and that every feature is not working as well as we hoped. Information on leveling this appliance can be found on pages 8 and 9 of the refrigerator's use and care guide using the following link:

      https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A05947004en.pdf

      We value your concerns and will take your feedback under advisement when building future models. - Damon Frigidaire

  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Size Matters

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect size to fit counter depth in my kitchen. It has all the storage and shelves needed. Little things that matter water on the door, compact (not oversized) ice cubes And crushed ice available. Two drawer freezer makes it easier to separate items and easily find what you are looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    nice and cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge. keeps the stuff nice and cold. plenty of room. would like more ice but understand why. the fridge is on the small side because I bought it that way. easy to keep clean as well.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    good sale price for the frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family absolutely loves this frig. Holds as much as our old full size frig, can't tell it is a counter depth unless you walk by. The only thing that could be better is the ice maker, we use a lot of ice and seems to have a hard time keeping up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was purchased at the end of February, 2021. Switching from a side-by-side to a French Door model has been an adjustment but, after nearly two years of operation, I can honestly say this particular model has proven to be a very expensive disappointment. The vegetable crisper and areas along the perimeter of the fresh food compartment freeze whatever happens to be in close proximity. I have tried adjusting the temperatures but nothing seems to solve the issue. I like the smudge-proof exterior surface but it tends to be a bit flimsy and susceptible to dents. I thought it was just the reflection of the light and the angle of view but it turned out to be a large dent over the water/ice dispenser that would be just about the right spot from where someone would push the appliance into place between cabinets or it could have sustained the dent during shipping as well. From what I’ve been able to read, this particular model has been discontinued but, unfortunately, not soon enough for me to have avoided it. My 15-year old Kitchen-Aid side-by-side died a sudden death so I was forced to make a quick purchase which was also hampered by supply availability at the time; to my disappointment, it appears I chose poorly. So should you ever be offered this beauty, even as just as a potential garage fridge, I’d recommend you take a pass unless you like cleaning up exploded canned beverages. Oh, forgot to mention that the wheel on the vegetable bin has already broken off making it somewhat cumbersome to close the drawer properly.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Lucy! We really appreciate your candid feedback! For us, it’s essential to hear how our products are performing. Should you have any questions feel free to Live Chat with us or check out your model’s Use and Care Guide. Thanks again for making us part of your home! -Derrick Frigidaire

  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Loud

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good fridge it’s just super loud while it’s running. Love the ice cups that come From it though. That just about the only issue i have with it. Needed something in a hurry. Overall I’m happy just wish it wasn’t so loud.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t too keen on Frigidaire at first but since all our other appliances were we wanted them to match. Good fridge. Enough space for two people. Ice machine is loud every once and awhile. Feel like we are always replacing the air and water filter

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy - some weak point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good buy and good refrigerator except for ice maker discharge. One has to be quite careful when discharging ice into a glass. The ice maker has a discharge tube. If you do not position the glass so it is around the tube, ice spills out and on the floor. The other refrigerator we had did not have this problem. Not a very good design Should be a better design for the price of the refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and fit for a smaller size kitchen. Features easy to use

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Ice maker

    Rated 3 out of 5 stars

    My ice maker worked for 3 whole weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is working fine. The ice maker worked for 3 whole weeks before I had to call repairman and he replaced it. They don’t make them like they use to!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey there!, MommaMertz5!

      We apologize for any matters you've encountered with your ice maker. Please know that we make every effort to manufacture quality products, and your experience does not go unnoticed. However, we are glad to hear that the technician was able to resolve your concerns.

      Should you ever have any questions or need assistance, feel free to contact us at ca 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.

      Kindly,
      Ciara Frigidaire

  • Pros mentioned:
    Counter depth

    Rated 4 out of 5 stars

    Nice features, size fits well in kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking extensively for a good unit with all the modern features as well as a counter-depth size, this refrigerator met all of the requirements. Delivery and installation went smoothly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just received our refrigerator this past weekend and truly could not be happier with our purchase! The space is incredible, especially for a counter depth fridge. On of our favorite features is the interior lighting, which brightens gradually and then highlights everything inside amazingly well! No more rummaging around for things, it’s all in its place and very visible!

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Just what we’ve been looking for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been searching for a counter depth refrigerator with French doors double ice maker, LED lighting and outside dispenser. Finally, we found what we been looking for over 2 years. Delivery and installation was a breeze, we are extremely pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Delivery

    Rated 4 out of 5 stars

    Worththewait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new refrigerator. The delivery folks were fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, French door

    Rated 5 out of 5 stars

    ideal for a counter depth fridge,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having only counter depth space the refrigerator is good. the french door is new for us we are enjoying it, good overall

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Quality unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a counter depth unit to replace our older unit. Looked around and found this unit and it met all of our expectations. It is easier to find things now and more accessible. I like the LED lighting and smaller cubes work better. I would recommend this unit to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from the same refrigerator in the double door This refrigerator is a nicer structure I think because I like having all the refrigerated items up top. The only problem is the items in the back of the fridge start to freeze a bit. If I turn the temp up a little, the items in the front won't be as cold as I like so that can be a bit annoying.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Sarahwt! We're glad to hear you like the new layout! If you're finding items in the back freezing, they may be bunched too close together or too close to the vents and restricting airflow. We would recommend rearranging some items and ensuring delicate foods like fruits and vegetables are in the crisper drawers. ~Ashton Frigidaire

  • Cons mentioned:
    Ice maker, Noise

    Rated 2 out of 5 stars

    Loud /noisy Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is very noisy and the water dispenses lukewarm water. The ice cubes are small and I can’t even fit my water mug to fill with water I’m constantly dripping water on the floor because it doesn’t fit. For the price it’s a huge disappointment. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Dobe! Thank you for taking the time to share your refrigerator experience with us. The water will dispense lukewarm due to the fact that the water lines have to run through heated areas of the refrigerator and will eventually pass through close to the ice maker to raise the temperature of the water slightly.
      We recommend reviewing your Use and Care manual to make sure that the sounds you're hearing are normal sounds.
      As for the small ice cubes and your mug not fitting, we will be sure to use your feedback for future production models and customer satisfaction. ~Courtney Frigidaire

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