Customers have good things to say about the Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator. They appreciate its counter-depth design, which is perfect for small kitchens, and its spacious interior. Many customers also like the French door design. On the downside, some customers have complained about the small ice maker, occasional loud noises, and limited space, especially for tall items.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 162 reviews
Rated 4 out of 5 stars
Great New Fridge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is our first counter depth fridge and after a month I really like it. Great storage bins in the door and freezer along the bottom. Water and ice dispensers also work well. It has a very comprehensive menu system which stays hidden until you need to adjust something. Only complaint is that it seems to run a little cold, our sour cream was freezing when the fridge was set to 39 degrees.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Energy efficient, Spacious
Rated 5 out of 5 stars
Great Product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, energy efficient, modern looking, spacious
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Happy with our purchases
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy did everything possible to accommodate us. We had to reject 2 deliveries that were dented however the third refrigerator they brought was acceptable. No problems with it to date, however we had to turn up recommended internal temperatures as it was freezing milk etc on upper shelves.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
So far so good, but nothing special.
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this one in a hurry because it could be delivered in three days. So far, it works fairly well. It does have the highest quality or all the fancy features, but it does the job.
Pros:
1. Run quietly.
2. Nice control panel
Cons:
1. I can use some more space
2. Shelves can be more sturdy
3. Freezer door sometime doesn't fully and there is no warning.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Kahoot. Thank you for your honest feedback. We love to receive all feedback as it helps us to provide out customer with some of the best products. The front should be slightly elevated to ensure that doors close and seal properly. Feel free to reach out to us should you need assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST. Kindly, R'Shaye
Cons mentioned:
Noise
Rated 4 out of 5 stars
Great product, looks great.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, loud when it refills the ice maker, however. I have not had any issues since delivery.
I would recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi Dave. Thank you for taking a moment to share your feedback. Should you ever need any assistance or have questions in the future, you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST). Best Wishes, Anna
Cons mentioned:
Noise
Rated 5 out of 5 stars
I’m pleased with this purchase.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I read other reviewers that noted it was a little on noisy side and that is true. You can hear it running, it’s not overwhelming but it’s noticeable. Hope this one last longer than my Samsung.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this refrigerator---well designed and easy to store your food.
I did remove one shelf, however to make room for more tall items.
The best feature is the self closing doors. With french door refrigerators, occasionally the doors will "pop" and one door will be slightly ajar. Not with this one. When the door closes, it's closed and there's no need to give it an extra push! Hopefully it will be durable for years to come!
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Ice maker is small
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great value but the ice maker should be bigger and hold more ice.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 1 out of 5 stars
Icemaker failed after 14 months, out of Warranty
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm so disappointed in this refrigerator. 14 months after we purchased it the Ice Maker failed. I called Frigidaire, and they said sorry, your warranty is only for 12 months.
If I pay nearly $2,000 for a refrigerator, I expect the ice maker to last longer than 14 months.
It is sad but true, that they just don't make 'em like they used to.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Rickers.
We appreciate you for dropping in and sharing your experience with us.
I can understand your disappointment, and I’d like to make this right.
At your earliest convenience, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
-Derrick
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Counter depth frig.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this for my son's new home. Needed counter depth because the location of the kitchen island. Delivery was fine but was late for the time window they were working with. Everything went smoothly once they got there. He has been very please with the frig so far. Delivered 1 month ago.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Excellent purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We just purchased this fridge about a months ago. It fits perfectly and has all the features we were looking for. Very spacious, elegant looking, lots of storage space in the doors and has a flip up shelf for when you have extra tall items. We are very happy with this purchase!
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 4 out of 5 stars
Good French door refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly what I expected. Only complaint is that the use maker is not very large.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
So far, so good!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this new fridge for 2 weeks and so far so good! The only complaint, which should be easy to fix, is food in the back of the fridge gets frozen!
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Beautiful Refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dave got our appliance to us even though there were a few hiccups during the day. He came through. Thanks Dave
I would recommend this to a friend
Rated 3 out of 5 stars
It's okay, if I could exchange it, I would
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not overly impressed this this model. At our summer house, we have the side by side model (had it for over a year), therefore decided to get the french door model for our home. The top back of the refrigerator freezes everything, when I asked the tech, he said it was normal as cold air lowers therefore all the cold air gets pumped to the top middle of the refrigerator. Then, we had an issue with the magnetic connecting rod that is on the right hand door to allow both doors to close properly. It kept jamming if you just opened the right hand door. A new part was ordered, tech came back out, it was replaced, but it still does the same thing. Then the door for the freezer keeps getting stuck, again, can't get that fixed. Having the ice chest in the refrigerator is great, but it just takes up too much space. The water coming out of the refrigerator is not cold (my wife hates this). Again, wished I ordered something better, especially for the money.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hi, Mike! Thank you for your review. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. The water that comes from the dispenser is directly from your water supply. This means it will not be chilled but room temperature. We hope this information is helpful to you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Pros mentioned:
Counter depth
Rated 5 out of 5 stars
Looks great and fit perfectly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a counter depth fridge since there are no standards i chose this one. Fits great, looks great and what a deal !!!!
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 4 out of 5 stars
Very nice refrigerator
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an upgrade from the refrigerator that was in the house we purchased some 15 yrs ago. Everything about this one is better. From the water and ice dispenser on the door. The interior space is great as well.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 2 out of 5 stars
Mixed Bag Experience
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had this fridge for a couple years now and unfortunately have run into a number of issues requiring service visits. Thankfully we purchased the extended warranty through Geek Squad, but that will be up next spring and I suspect we will be replacing a not inexpensive fridge long before I would have expected.
Our fridge appears to possess an undisclosed freeze gun that it uses to annihilate vegetables, soda cans and jarred goods with regularity. Thus far the repairs (that I am very glad we are not paying for because they are expensive parts) have not been successful at thwarting its efforts to destroy the food it has been tasked with protecting.
We also ran into the common sounding issue of the wheels that guide the crisper drawers breaking free from the shelf because the plastic mounts have degraded. Granted we have had to remove our vegetable drawer more than most to defrost the vegetables, but the fruit side has not had the same level of use and it too lost its wheels. The only way to repair it is to replace the entire shelf.
We purchased this model because it was by far the most reasonably priced counter depth French door model at the time. For the price at the time, it came with decent features and the layout design is good. Absent the aggressive destruction of our food, I would rate this pretty well even with the wheel situation because replacing the wheels every couple years would still amount to less than it would have been to purchase one of the competing models at the time.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
Hello, Carrie! Thank you for your review. We are sorry to hear about the concerns that you have with your refrigerator. This is certainly not the experience we would want for you. We are here should you need further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
Rated 4 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's a great fridge. I like the drawer that has for fruits or veggies and deli. Not recommended for those who stock food a month supply, in my opinion it only holds a 2 wks supply of food.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
I would recommend this to a friend
Rated 1 out of 5 stars
Biggest mistake
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchasing this fridge was probable one of my biggest mistakes. It has been problem after problem from day one. First the icemaker stopped working soon after purchase and that took literally months and at least 4 different techs to fix. Then suddenly a weird sound began coming from the fridge along with a burning smell. I highly recommend you stay away from this fridge and quite possibly this manufacturer. You have been warned.
This review is from Frigidaire - Gallery 21.7 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
Posted .
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. If you still need assistance, you can always reply to this email and we will be more than happy to be of assistance. -Angel