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Customer Ratings & Reviews

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Customer reviews

Rating 3.3 out of 5 stars with 27 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Cook Settings

    Rating 4.4 out of 5 stars

  • Quality

    Rating 3.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

63%would recommend to a friend

Customers are saying

Customers often highlight the air fryer integration as a key feature of the Gallery 30" Built-in Electric Wall Oven/Microwave Combination. They appreciate the convenience of having an air fryer built into the oven, allowing them to enjoy healthier fried foods without the need for a separate appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 27 reviews
  • Cons mentioned:
    Microwave

    Rated 4 out of 5 stars

    Good Features and works well

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Features, works well. Top panel rattled when closing microwave but solved with adding a small felt bumper pad behind it.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Great oven with air fryer mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good oven with very nice features! love the air fryer integration and shabbat mode

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello RudyB, we appreciate your feedback with for your recent experience with the electric wall oven/microwave. We hope to continue to be able to provide you and others with new and exciting products. CurtisInt

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Microwave

    Rated 4 out of 5 stars

    Frigidaire wall combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install…so far it works great. Time will tell but for right now as long as it continues to work I’ll be ok with it. Not a huge Frigidaire fan but this one fit my existing rough in opening. The oven I really wanted would have required major changes.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Unfortunately STAY AWAY !

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not a good purchase. Delivered in August, it worked well but ceased functioning on 2/10/25. Best Buy would have nothing to do it with it: sent to me to Frigidaire. Frigidaire sent a "dedicated technician," a local repair person who, after three visits, did not resolve the issue always having the wrong part. I called Best Buy again only to get an extremely rude person. I suggested that I would buy a different brand of the same oven/combo -even more expensive if needed- if Best Buy could offer a partial credit. My rude friend told me absolutely not, that I had talked for 6 minutes and that was enough, I had all the information he added, "call Frigidaire." Frigidaire is now sending a Sears Repairman... no joke. I probably will never buy a Frigidaire product again, and I am disappointed with Best Buy. I am a Total Tech member and have bought countless appliances from them. I hate to say it, but stay away and now I wonder about Best Buy. I am frustrated and disappointed.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Chris Frigidaire

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Frigadiere oven and microwave

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my frigadiere oven. Its user friendly, fingerprint proof, and works perfectly fine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Trash Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This oven is a $3,000 brick. Frigidaire will respond to your bad review with "we are sorry your experience was bad, please call us at..." but they're not actually sorry and they won't actually do anything lasting. We've had this oven for just under 90 days, it has completely shorted out twice now. The first time this happened, we waited for several weeks for the parts to come. Now it's happened again, and again we're still waiting. We have a family of 7 who home cooks every meal and does not eat at restaurants. This is completely unacceptable for something I paid almost $3000 for. Frigidaire is a garbage brand and this is a garbage product. Buy any microwave / wall oven combo except this one. When it functions, it functions very well. But at this point it's been a nonfunctional brick approximately equal time that it's been a useable oven. Note to Frigidaire - don't respond to my review because you're not actually going to do anything to fix this and your feigned sympathy for the customers you're bending over is not welcome.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great. All of the modern options for cooking, it can do it all.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    A Mom's Dream

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE the features. The temperature probe and air frying feature have changed my life!

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer

    Rated 5 out of 5 stars

    Xtreme versatility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great oven microwave combo. Love baking bread using steam bake and air fryer is really cool. Nice sleek design and simple user interface.

    I would recommend this to a friend
  • Pros mentioned:
    Air fryer, Ease of use

    Rated 5 out of 5 stars

    Very satisfied customers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are very happy with this purchase. Very simple to use and we love the convenience of having a microwave and an oven/air fryer.

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Quit working after 2 months. Can't fix or replace.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit only lasted for 2 months before completely going out. I'm currently over a month trying to get it fixed or replaced. The replacement part is unavailable everywhere and Frigidaire is no hurry whatsoever to send me a new unit. Best Buy only refers me back to Frigidaire, so at the end of the day I'm stuck with no oven or microwave.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, NickM! We are sorry your experience didn’t match your expectations with your wall oven. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam Frigidaire

  • Rated 4 out of 5 stars

    Great Wall oven/micro combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just beautiful does all kinds of cooking looks so sharp

    I would recommend this to a friend
  • Cons mentioned:
    Microwave

    Rated 1 out of 5 stars

    Doesn’t work - no power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit lasted 1 week and lost power when using both microwave and oven. Had to wait 7 weeks for a replacement. It came damaged and power went out again using both units after 1 day. Now waiting again for a completely different brand. Horrible product and Best Buy hasn’t been very helpful either.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We are sorry to hear you are experiencing issues with your microwave. We understand your frustrations, and we want you to know that we are here to help. At your convenience, please contact us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!-Angel Frigidaire

  • Rated 5 out of 5 stars

    Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design. Any wait to install in my new kitchen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent oven-microwave combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like that oven microwave combo; however, we have had a few issues and the touch screens don't seem to work exceptionally well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not purchase.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS APPLIANCE- will be a major disappointment. Also- purchase anywhere but BestBuy for anything. We’re on our second Frigidaire Gallery in less than a year and now this one has been out for almost 6 weeks with constant back and forth escalating with the local store for resolution as the call center is no help. Heed my advice and look elsewhere for your appliances.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Megan. We're sorry to hear you feel this way. This is a big disappointment for a valued customer like you. We're hoping to put things right, and we want to make sure you get the proper care and support from us. At your convenience, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire

  • Rated 1 out of 5 stars

    Expensive with no power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used once and it's dead. Waiting on a replacement because parts are unavailable. Very heavy item too if you have to keep replacing a fuse that is located in the rear.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Rolex! Thank you for sharing your feedback with us. We're sorry to hear that your replacement wasn't received, and we would like to review the best option to help with resolving your concerns. At your earliest convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Rowena Frigidaire

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome built in oven/microwave combination!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks Good Like this model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this oven. Only thing I noticed.. Height of the oven is little less compare to other ovens

    I would recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello, we appreciate your feedback and would like to apologize for your recent experience with the electric wall oven/microwave. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations. CurtisInt

  • Rated 5 out of 5 stars

    Oven combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Just what I was looking for in a oven. Stainless steel materials match all other appliances in the kitchen.

    I would recommend this to a friend
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