Customer Ratings & Reviews
- Model:
- GCWM3067AF
- SKU:
- 6495858
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Cook Settings
Rating 4.4 out of 5 stars
- Quality
Rating 3.2 out of 5 stars
Customers are saying
Customers are positive about the air fryer and ease of use features, with comments highlighting the convenience and user-friendliness of the Gallery 30" Built-in Electric Wall Oven/Microwave Combination. However, customers are negative about the microwave functionality, citing instances of malfunction and short lifespan. Several users reported issues with the microwave's performance and durability. The oven's overall reliability is therefore a significant concern based on customer feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good Features and works well
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Features, works well. Top panel rattled when closing microwave but solved with adding a small felt bumper pad behind it.
I would recommend this to a friend Concerning quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem with unit after 1 month. Had to call manufacturer to get it resolved. Had a bad fan motor. Waited a week to get the part and 3 more days to have it installed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your experience. We’re very sorry to hear that your wall oven and microwave combination developed an issue so soon after installation. A new appliance should operate reliably from day one, and we understand how inconvenient it is to deal with a repair so early.
We appreciate your patience while the fan motor was replaced, but we also recognize the frustration caused by the wait time for both the part and the service appointment. Your feedback is valuable and helps us identify areas where we can improve our product reliability and service support.
If you have any additional concerns or need further assistance with your appliance, please feel free to contact our customer care team at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist. - Jessica
- Pros mentioned:Overall performance
Trash Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is a $3,000 brick. Frigidaire will respond to your bad review with "we are sorry your experience was bad, please call us at..." but they're not actually sorry and they won't actually do anything lasting. We've had this oven for just under 90 days, it has completely shorted out twice now. The first time this happened, we waited for several weeks for the parts to come. Now it's happened again, and again we're still waiting. We have a family of 7 who home cooks every meal and does not eat at restaurants. This is completely unacceptable for something I paid almost $3000 for. Frigidaire is a garbage brand and this is a garbage product. Buy any microwave / wall oven combo except this one. When it functions, it functions very well. But at this point it's been a nonfunctional brick approximately equal time that it's been a useable oven. Note to Frigidaire - don't respond to my review because you're not actually going to do anything to fix this and your feigned sympathy for the customers you're bending over is not welcome.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Wall microwave and oven combination
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really great it's super easy to use and saves time
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Great oven/microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great combo. Very sleek and does exactly what we wanted.
I would recommend this to a friend Unfortunately STAY AWAY !
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was not a good purchase. Delivered in August, it worked well but ceased functioning on 2/10/25. Best Buy would have nothing to do it with it: sent to me to Frigidaire. Frigidaire sent a "dedicated technician," a local repair person who, after three visits, did not resolve the issue always having the wrong part. I called Best Buy again only to get an extremely rude person. I suggested that I would buy a different brand of the same oven/combo -even more expensive if needed- if Best Buy could offer a partial credit. My rude friend told me absolutely not, that I had talked for 6 minutes and that was enough, I had all the information he added, "call Frigidaire." Frigidaire is now sending a Sears Repairman... no joke. I probably will never buy a Frigidaire product again, and I am disappointed with Best Buy. I am a Total Tech member and have bought countless appliances from them. I hate to say it, but stay away and now I wonder about Best Buy. I am frustrated and disappointed.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Chris
- Pros mentioned:Overall performance
Frigadiere oven and microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my frigadiere oven. Its user friendly, fingerprint proof, and works perfectly fine.
I would recommend this to a friend Doesn’t work - no power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit lasted 1 week and lost power when using both microwave and oven. Had to wait 7 weeks for a replacement. It came damaged and power went out again using both units after 1 day. Now waiting again for a completely different brand. Horrible product and Best Buy hasn’t been very helpful either.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We are sorry to hear you are experiencing issues with your microwave. We understand your frustrations, and we want you to know that we are here to help. At your convenience, please contact us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to hearing from you!-Angel
- Pros mentioned:Design, Overall performance
Xtreme versatility
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great oven microwave combo. Love baking bread using steam bake and air fryer is really cool. Nice sleek design and simple user interface.
I would recommend this to a friend - Pros mentioned:Overall performance
Good buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great. All of the modern options for cooking, it can do it all.
I would recommend this to a friend A Mom's Dream
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the features. The temperature probe and air frying feature have changed my life!
I would recommend this to a friendVery satisfied customers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we are very happy with this purchase. Very simple to use and we love the convenience of having a microwave and an oven/air fryer.
I would recommend this to a friend- Pros mentioned:Design
Sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design. Any wait to install in my new kitchen!
I would recommend this to a friend Decent oven-microwave combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like that oven microwave combo; however, we have had a few issues and the touch screens don't seem to work exceptionally well.
I would recommend this to a friendExpensive with no power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used once and it's dead. Waiting on a replacement because parts are unavailable. Very heavy item too if you have to keep replacing a fuse that is located in the rear.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Rolex! Thank you for sharing your feedback with us. We're sorry to hear that your replacement wasn't received, and we would like to review the best option to help with resolving your concerns. At your earliest convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Rowena
Do not purchase.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT PURCHASE THIS APPLIANCE- will be a major disappointment. Also- purchase anywhere but BestBuy for anything. We’re on our second Frigidaire Gallery in less than a year and now this one has been out for almost 6 weeks with constant back and forth escalating with the local store for resolution as the call center is no help. Heed my advice and look elsewhere for your appliances.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Megan. We're sorry to hear you feel this way. This is a big disappointment for a valued customer like you. We're hoping to put things right, and we want to make sure you get the proper care and support from us. At your convenience, please connect with us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an awesome built in oven/microwave combination!
I would recommend this to a friendShaky wobly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The control board is shaky and makes annoying noise on closing any door.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback, SamN. We're sorry to hear that you feel this way and would love to know more about your concern with the appliance. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or calling us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Oven combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Just what I was looking for in a oven. Stainless steel materials match all other appliances in the kitchen.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent oven/microwave. Build quality is great! Would buy again.
I would recommend this to a friend