Customer Ratings & Reviews
- Model:
- GRFC2353AD
- |
- SKU:
- 6485392
Customer reviews
Rating 4.2 out of 5 stars with 84 reviews
(84 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Gallery 22.6 Cu. Ft. Counter-Depth French Door Refrigerator for its design, capacity, and overall performance. Many customers appreciate the convenience of the ice maker and find the counter-depth size ideal for their needs. While the refrigerator is praised for keeping food cold, a few customers noted that the noise level could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Fridge review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and has lots of space.For not only the fridge but the freezer as well
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Fridgedaire Gallery Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered a Fridgedaire gallery refrigerator for a premium because it was in stock. Upon arrival it had a huge dent in the freezer door. Did not accept the delivery only to find that it’s a special order and had to wait two weeks to get it in and delivered. That refrigerator had dings in both upper doors and had to be replaced. After the replacement doors were installed, the door handle mounting studs did not fit and had to be ordered. Studs took 5 days to come. Love the appliance, but what a nightmare.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Robert. Thank you for sharing your experience, and we’re truly sorry for all the trouble you went through getting your Frigidaire Gallery refrigerator in perfect condition. We know how frustrating it is to deal with repeated damage, delays, and missing parts, especially after paying a premium for in-stock availability.
This is absolutely not the delivery or service experience we want for our customers, and your patience through it all means a lot. We’re glad to hear you love the appliance now that everything’s finally in place, but we understand that the process shouldn’t have been this difficult. If there’s anything else we can do for you, don’t hesitate to reach out via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
- Pros mentioned:Design
Rated 2 out of 5 stars
Freezer door gasket doesn't seal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one fridge delivered, 3 days later we noticed condensation in the fridge and ice build up in the freezer and saw that the gasket around the freezer drawer wasn't touching at all, letting warm air in and cold air out. Given that it was 3 days old we reached out to Customer Service (which was awesome to deal with) and asked for an exchange. Sorry (not sorry) but I expect something brand new to not have any defects within the first few days of receiving it. We received the 2nd fridge and within 3 days the same exact issue. So we are returning that and decided to roll the dice with a different brand, especially since we had an issue with the new Frigidaire dishwasher leaking all over our kitchen floor and needed to return that (btw, we went with the Bosch 800 dishwasher and it has been amazing so far). I mean, we know that Frigidaire isn't a top brand but we didn't expect to go through 2 new fridges and 1 new dishwasher just to find something that worked. We'll be taking a (probably permanent) break from Frigidaire products from here on out. Giving 2 stars vs 1 because it does fit our small space well and has good organization options. Oh, one other thing, I'm going to pile on the reviews that say the protective film is a total PITA to remove. They put the protective film on the stainless steel before assembling it, so that means it's permanently stuck in the seams and you will be picking pieces out for the rest of the time you own this fridge.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know that we never want our consumers to feel unhappy with their investment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
- Pros mentioned:Size
Rated 5 out of 5 stars
Very happy with this purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this refrigerator in my kitchen. I have a small kitchen and being counterdepth saves space. I also like the adjustable shelving and the long drawer in the refrigerator. The freezer does not store a lot of food, but we have a 2nd freezer to hold our meat. I also really like Frigidaire products.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Overall performance
Rated 5 out of 5 stars
Great appliance
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice and works great. Lots of space saving features. Easy to clean. Love the double ice makers
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Decent fridge, a bit noisy. Small inside
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the fridge for two weeks therefore the review is mostly first impressions. This was the only fridge that would fit the cabinet depth in our new house. It looks good and matches the other Frigidaire products. The fridge is a bit loud and had a high pitch sound for the first few days though it seems to be better. The dual ice maker is cool but unfortunately takes space away for items and fridge section is small. Freezer size is pretty decent and the handles on the bottom tray help with cleaning. The fridge lacks any innovation (LG's latest product line is filled with them) and very plain for the cost. When we reviewed the consumer reports, it was not ranked very high. If it lasts as long as my previous fridge, a 4 star would be appropriate.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. We're sorry to hear there are some flaws in the quality of our products, and we do apologize if some features or designs did not meet your expectations. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth
- Pros mentioned:Ice maker
Rated 5 out of 5 stars
A thumbs-up for this refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new Frigidaire. There are a few items that I find different. I must fully open both doors to access the dairy drawer, as it is not divided, thereby letting out more cold air than necessary. Also the shelving on the doors has rather sharp corners so I added some pads to keep from getting poked, until I get used to it. It is easy to clean and the water dispenser is great for filling taller containers. The freezer is also well designed.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 4 out of 5 stars
Good counter depth fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value, great ice maker, shelving positioning not so great, takes a little getting used to, then very comfortable
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Very Happy…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this refrigerator is working great. The style of this refrigerator is very efficient and looks good.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall this is a great fridge. It seems to be very well made. We like the transitional drawer. Works great for a family with 2 little girls who always want snacks. I especially love the smaller sized ice cubes it makes.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Aw
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent lots of storage. Large freezer. Easy to keep clean
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 4 out of 5 stars
Very nice fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. The only issue I have is that the shape of shelves on the doors. There is little space for any bottle or jar that is tall. I love the water/ice dispenser. No more hands in the ice bin.
I would recommend this to a friendBrand response from Curtis International Ltd.
Posted .Hello Carol, we appreciate your feedback with for your recent experience with the refrigerator. We hope to continue to be able to provide you and others with new and exciting products.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased it about a month ago and it’s great. It works like it should and well made. But I really wanted to praise the Best Buy Geek Squad customer agent Amanda she solve my problem and made it a pleasant experience.
I would recommend this to a friend - Pros mentioned:Ice maker, Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge has been amazing. Loving both ice makers too.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice maker, Size
Rated 5 out of 5 stars
Nice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the counter depth size, storage and the extra ice maker.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Pretty good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge, it keeps our food very cold. It’s inconvenient that you have to open both doors in order to open the drawers in the fridge though, which isn’t a great design. I also feel like there’s dead space in the freezer drawer right behind the door of the drawer for air circulation. Also I feel like for a refrigerator that is considered “counter depth” it sticks out quite a bit more than other “counter depth” models. Overall though, it serves its purpose and keeps food cold.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, SMarcus! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. We are glad to hear that you like the features of your French door refrigerator but we're sorry to hear that the door's operation didn't meet your expectations.
We value all feedback as it can help with future products to come. Knowing what is most
important to our family only helps us to design more products with a better understanding of
what is needed for you.
Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
- Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the new fridge! It fits our space well and has exactly the room we need.
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worth the value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Team came and dropped it off and set it up real fast. So far have no complaints everything seems to work perfectly! Would completely recommend.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Great value and deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Frigidaire fridge offers reliable cooling, spacious compartments, and energy efficiency, but noise levels could be improved. Great value overall!
This review is from Frigidaire - Gallery 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Smudge Proof Stainless Steel
I would recommend this to a friend Rated 3 out of 5 stars
Frigedaire French door refrigerator
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within the first year, the left door flapper and door seals needed replacing. Fortunately, it was covered under the warranty. So far, refrigerator is working without any other problems.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your experience! We’re glad to hear that the repairs were covered under warranty and that your refrigerator is currently working well. We understand how important it is to have a reliable appliance. Should you have any additional questions or concerns in the future, please don’t hesitate to connect with us via Live Chat or at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8 p.m. EST. We’re here to assist you and ensure your satisfaction with our products! -Yhano













