Customer Ratings & Reviews
- Model:
- FPRU19F8WF
- SKU:
- 6536971
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.0 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers commend the Professional 19 Cu. Ft. Single-Door Refrigerator for its ample space and ideal size, especially for those who don't require an attached freezer. However, some customers have reported concerns regarding the refrigerator's reliability. One customer mentioned experiencing multiple issues with the unit.
This summary was generated by AI based on customer reviews.
Bad packaging/production
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered 3 of these. One was dented in the outside, and 2 had scuffs in the inside.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, MMKK! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your refrigerator.
If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will purchase again. Great pairing with freezer.
I would recommend this to a friendFridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance. 2nd purchase for the same item.
I would recommend this to a friendGreat Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this fridge! So pretty and so functional.
I would recommend this to a friendFrigidaire - Professional 19 Cu. Ft. Single-Door R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator I would highly recommend buying it.
I would recommend this to a friendHorrible refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrrible refrigerator Bought it and had to send it back due to water dispenser not working. Then they sent another one that didn’t work. Both send back. My prior Fridgidaire I purchased prior to all this was horrible too.. DO NOT PURCHASE A FRIDGIDAIRE REFRIGERATOR I REPEAT DONT DO IT
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day, JeannineC! We are sorry to hear that you have had to deal with these circumstances. This is not the ownership experience we would want for you, and we can understand your disappointment. Hope that you will allow us the opportunity to turn this around. Please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist. ~Lauren
- Cons mentioned:Reliability
Warning! Look for something else.... unreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not alone on this cause the tech that came to see what was wrong told me this brand and model are known to always have issues. I spent almost $3000 about 4 years ago and i have more than 1 issue. First, the gasket which isn't covered even with the warranty. Now, out of the 3 year warranty and it seems to have a freon leak. Very common for these units to simply die after the 3 year warranty. It cost about $2300 to fix by putting in new coils and stuff but the repair man told me many people do it even though it's almost the same to just buy a new one. I wish there were other brands this size cause this brand is awful.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
- Cons mentioned:Reliability
Do no buy this product, or frigidaire.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Similar issues to person above. Have had to have repairmen come out now 3 times for the same issue. Top it off with Frigidaires customer service being unorganized and very poor. Look at other brands.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're truly sorry to hear about the repeated issues you've experienced and the frustration with our customer service—we understand how exhausting that must be, especially after multiple repair visits. This is not the experience we want for our customers.
We'd like to look into this further and help make it right. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for me still to soon but so far is great
I would recommend this to a friend2 Stars for 2 Years Working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You better buy the extended warranty is all I can say.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, ChandyB! Thank you for sharing your thoughts with us. We sincerely apologize for any inconvenience you've encountered with your product. We understand how important it is to have a reliable appliance, and we want to ensure you receive the support and assistance you deserve.
Please feel free to reach out to us via Live Chat or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team is ready to help with any concerns or additional assistance you may need. ~Juan
