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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 28 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-28 of 28 reviews
  • Rated 1 out of 5 stars

    Not what hopped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple months the auto packing stopped working. At this point I have to keep restarting it to dump the dirt. It goes back and forth to sensing a cat that’s not there. Not happy with purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, cat kept unplugging the device. It’s hard to use. It got filled up quickly and there wasn’t enough bags, the bags would get stuck, we would have to cut the bags and then retie them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is terrible and only syncs to my phone about 10% of the time. The bags don't seal like advertised and rip open way too easily. The first few weeks were definitely the best. It's been a battle since. It is always indicating that there's no trash bag when there is, that the bag is full when it's not and it's occupied when it's not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This litter box sucks. It is constantly needing to be reset because it doesn’t detect the bag (brand new bag installed). The barrel is too small for full grown cats. The design has so many small crevices that litter gets into and it’s a pain to clean and you have to clean it or the trash compartment lid won’t close. When ordering new parts it takes at least 4 weeks to get them. You have to use specific trash bags and again wait time is atrocious. I tried this box because I initially thought the odor would be contained a lot easier and sealing bag was very appealing. But I will never purchase a product from this company again. There are lots of other designs on the market that are better and cheaper. I’m only writing a review because I don’t want someone to make the same mistake I did.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like , fast delivery and excellent quality I recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Litter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DON'T BUY! JUNK! Mine stopped working after 6 months. The "cat around" stayed on all the time and i couldn't do anything else with it. Even unplugging and having it try to reset didnt work. Customer service is no help and kicked it back to best buy. Its a manufacturer issue not where i bought it from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never ending device failures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing fails every other weekend. Do not spend your money its not safe at all. It has a million system errors it throws at me and currently its trying to autopack but its failing and not stopping trying so its just whirring and whirring. The bags are so thin they rip too and fall out of the trash box so you end up having to manually clean it anyway. I'd upload the video but the file is too large.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fabulous cat litter box!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a top-of-the-line cat litter box look no further this litter box will do more than any other litter box out there will do. It will literally seal the bag for you. All you have to do is open the drawer and wall pick it up and throw it away. It’s that simple! It will also tell you when your cat has been in the litter box and for how long it’s been in the litter box it will tell you how much the cat weighs. It’s so fantastic. I wouldn’t recommend any other litter box but this one I’ve been using this one for about three years now and my cats love it …in fact, mine won’t stay out of it.

    I would recommend this to a friend
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